Hilton Miami Dadeland

Recent Reviews: 430

• User:329xa

  Trip type: Couples

  Dirty

  11 Jun 2026

  I was very disappointed with my stay.First, the room I reserved more than two months in advance, specifically with a balcony, was not available upon arrival. This was especially frustrating because I had called the hotel two days before check-in to confirm the balcony. I was traveling for surgery and wanted access to fresh air during my recovery, so this feature was important to me.Second, this was by far the dirtiest Hilton property room I have ever stayed in. When we arrived, there was an earring on the carpet, suggesting the room had not been properly vacuumed. There was visible dust throughout the room, along with stains and an overall lack of cleanliness. Fortunately, I had brought disinfecting wipes and cleaned the room myself before my procedure.Given that this hotel is located next to a hospital and likely hosts many patients and families dealing with medical procedures, I expected a much higher standard of cleanliness. Basic housekeeping measures such as vacuuming, dusting, disinfecting surfaces, and ensuring rooms are properly cleaned should be the minimum standard.Unfortunately, this experience was so disappointing that if I ever need to return to the area for another procedure, I would rather stay 20–30 minutes farther away than stay here again. General Manager, Guest Services / Front Office at Hilton Miami Dadeland, responded to this review Thank you for sharing these detailed reflections. We deeply regret that your visit was such a letdown at a time when comfort should have been straightforward and dependable. Not having access to the balcony room you reserved well in advance is especially concerning, and we understand how important fresh air and a restful environment can be while recovering from surgery. Our Guest Relations team is reviewing this to ensure we honor specific room requests more reliably, particularly when they play such a crucial role in a guest’s wellbeing.Learning about the condition of your room is deeply upsetting for us. You should never have been left to address cleanliness on your own, especially before a medical procedure. The earring on the carpet and signs of incomplete cleaning are completely unacceptable. Our housekeeping leadership is addressing these concerns directly and will reinforce our standards and procedures. We realize that, given our proximity to the hospital, our commitment to a rigorously clean guest room impacts not just comfort but also the health and peace of mind of those we welcome.Your feedback is a serious reminder of what is at stake when we miss the mark for someone counting on us. We are grateful that you took the time to share such a personal and honest account. Please know we will use your experience as a catalyst to make meaningful improvements for future guests.

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• User:Kim B

  Trip type: Business

  Great business stay!

  06 Jun 2026

  Great location if you need to be near the hospital. I walked to hospital several times. The hotel property is clean. The customer service is amazing 👏 front desk staff were wonderful every morning and night.The breakfast was good. The restuarant servers were friendly. I highly recommend this place! 👌 General Manager, Guest Services / Front Office at Hilton Miami Dadeland, responded to this review What a pleasure it is to read your review, Kimbu3600ln. It truly brings a smile to our entire team to know you had such a positive experience at Hilton Miami Dadeland!It is wonderful to hear that our location made your hospital visits easier and allowed you the convenience of walking back and forth as needed. We know how important it is to have a welcoming, comfortable environment during business travel, especially when your days can be busy or demanding. The mention of your consistently warm interactions with our front desk and restaurant team members is deeply appreciated, and we will be sure to let them know how much their efforts meant to you. Cleanliness is a top priority for us, and knowing that you felt at ease throughout the hotel speaks to the care our housekeeping team puts in every day.Thank you for highlighting breakfast as well—we believe a good start to the day makes a difference, and it is wonderful to hear you enjoyed it. Your recommendation means a great deal and inspires us to keep providing the same thoughtful service to every guest.We are grateful you chose us for your business travel and would love to welcome you back whenever your plans bring you to the area again!

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• User:Martin_ZRH_LSZH

  Trip type: Solo travel

  A great hotel

  29 May 2026

  Overall: 10 / 10Cleanliness: 10 / 10 (Spotless)Sleep Quality: 10 / 10 (Very quiet)Bathroom: 10 / 10 (Spacious & modern)Wi-Fi: Available (not explicitly tested)Breakfast: 10 / 10 (Excellent à la carte selection)Location: 08 / 10 (Quiet, good accessibility by car)Service: 10 / 10 (Very friendly staff)Parking Tip: If the front parking lot is full, just drive through to the back. There are plenty of spaces, though you have to walk a few extra meters to the hotel.Top Feature: My room was equipped with high-quality fitness equipment.Flop Feature: In the hotel shop where you can buy snacks, some products wouldn't scan. You had to take them to the front desk to pay.Conclusion: A great hotel. The in-room fitness equipment is a standout feature. I highly recommend this property. General Manager, Guest Services / Front Office at Hilton Miami Dadeland, responded to this review Martin,Reading your review truly brightened our day! We can tell from your care in sharing detailed feedback that you immerse yourself in every aspect of your travels, and it means a great deal that Hilton Miami Dadeland left such a strong impression on you. We are overjoyed that your guest room’s high-quality fitness equipment added a special touch to your stay—it is wonderful to know that effort resonated with you. Our housekeeping team will be delighted to hear you found your room spotless, and our Food & Beverage team will be pleased their à la carte breakfast stood out. The mention of your room’s tranquil atmosphere and spacious, modern bathroom shows our team’s commitment to both comfort and contemporary style.Thank you as well for your helpful tip about parking, and for highlighting how our location provided a calm and accessible home base during your visit. We also appreciate your thoughtful note about the scanning issue in our snack shop. That insight gives our Guest Relations and Marketplace teams an opportunity to review technology flow so we can make these small moments more seamless in the future.Knowing you would highly recommend us and that you felt cared for by our team is incredibly rewarding. We cannot wait to welcome you back to Hilton Miami Dadeland for another memorable visit!

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• User:Deborah B

  Trip type: Family

  Very disappointing

  26 Apr 2026

  We were extremely disappointed in our experience at this hotel. It’s doesn’t feel like a Hilton Hotel. Our room had dirty carpet, fridge had a foul odor,, the handicapped bars were loose, crooked, non-working lamps. It felt old with the paint, caulking, etc. We were moved to a suite, which was slightly better. Still had non working lights. Still felt old, but roomier. The elevators were difficult to operate. Keys are needed and you literally can get stuck without being able to go the direction you want. The restaurant was awful. Since you have a choice of one restaurant and a Starbucks, you are very limited in choices to eat. We had a raw hamburger in the middle, rubbery chicken, hard Brussel sprouts and undone French fries. Need to incorporate staff that speak better English. Had difficulty communicating. We also had small bugs flying around our food. The salmon was good and their flatbreads weren’t bad. Otherwise, this was a very disappointing restaurant. You really are stuck in the confines of this hotel. It’s in the middle of the medical facilities with nothing else around. We did appreciate the transportation from hotel to the hospital and back. Enjoyed the drivers. Very expensive with the resort fees. Not worth the high price tag. General Manager, Guest Services / Front Office at Hilton Miami Dadeland, responded to this review Deborah, we are deeply sorry that your experience with us fell so far short of what you expected and deserved. Hearing that your visit did not reflect the Hilton Miami Dadeland standards, particularly when it comes to the condition of your room and the overall feel of the property, is something we take to heart. We realize how disheartening it must have been to find issues with your room’s cleanliness and maintenance, and rest assured that both our housekeeping and engineering teams will be looking into everything you described.It is also concerning to know that your dining experience left you frustrated, from the quality of the food to your interactions with our restaurant team. We understand how important clear communication is, especially when dining should feel easy and enjoyable. Your comments about the difficulty with the elevators and key system are especially helpful, and this is something our Guest Relations and engineering teams will review with extra care.We do want to thank you for mentioning the transportation service and our drivers, as well as the meals you enjoyed, even within your disappointment. We know that being in a hotel surrounded by medical facilities can feel isolating, especially if the dining or other amenities are not what you hoped for. Please know that your feedback will be shared across our teams, as every detail will help us address the shortcomings you experienced.We value your candor and the time you took to outline your stay with such thoughtfulness. Thank you again for giving us the chance to learn from your visit.

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• User:Stephanie C

  Trip type: Family

  Hidden Gem

  11 Apr 2026

  Rooms are consistently clean and comfortable, just what you’d expect from Hilton Dadeland. The staff truly stands out—friendly, welcoming, and always ready to help, which made the entire stay feel easy and enjoyable. General Manager, Guest Services / Front Office at Hilton Miami Dadeland, responded to this review We are delighted by your thoughtful review, Stephanie, and truly grateful you chose Hilton Miami Dadeland for your recent visit. Hearing that your room provided consistent comfort and spotless conditions means so much to us, as our housekeeping team takes great pride in maintaining a welcoming environment for every guest. Your kind words about our team members, and the way their warmth and attentiveness shaped your stay, are incredibly meaningful. We believe genuine hospitality is what makes a stay memorable, so knowing you felt cared for throughout your time with us is the highest compliment we could hope for.Thank you again for sharing such wonderful feedback. We hope we have the opportunity to welcome you back soon for another relaxing and enjoyable experience!

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