Homewood Suites by Hilton Miami Downtown/Brickell

Recent Reviews: 803

• User: kwill8989

  Trip type: Friends getaway

  Awful, treated like a servant and not a customer

  Staff and supervisors are unprofessional, aggressive and non-responsive to simple request. My card was charged 3x due to incompetence and very blunt/in-compassionate staff. I wish I had the option for 0 stars. When in me room there was visible blood on my covers that was not changed . I chose not to mention based off my experience as a whole. I’m thank it was only a 1 night stay😩NEVER AGAIN!! I n… Read moreStaff and supervisors are unprofessional, aggressive and non-responsive to simple request. My card was charged 3x due to incompetence and very blunt/in-compassionate staff. I wish I had the option for 0 stars. When in me room there was visible blood on my cove… Read more

• User: LARRY S

  Trip type: Family

  Beware darkside under every rainbow

  I booked my Room 6 months ahead of time and my room was giving away 30 minutes after I supposed to show it up. Then they told me the room had already been given away to someone else before my check-in time and no one called me. Please. Be aware that this hotel location over books. So if someone doesn't show up 2 minutes after they will give away your room. Customer service said that there was noth… Read moreI booked my Room 6 months ahead of time and my room was giving away 30 minutes after I supposed to show it up. Then they told me the room had already been given away to someone else before my check-in time and no one called me. Please. Be aware that this hotel… Read more

• User: carlosmiami30

  Trip type: Family

  Location and service

  We had a pleasant stay at the hotel which is very close to Miami Downtown and Brickell areas. You can walk or take a train. Conveniently located for families with kids. There is a playground just steps outside of the hotel. Margaret and Devante were very helpful and provided us with a great room. Breakfast is good as well. Margaret Smith, Guest Services / Front Office at Homewood Suites by Hilt… Read moreWe had a pleasant stay at the hotel which is very close to Miami Downtown and Brickell areas. You can walk or take a train. Conveniently located for families with kids. There is a playground just steps outside of the hotel. Margaret and Devante were very helpf… Read more

• User: Jim_PSU

  Trip type: Couples

  A repeat customer

  This was my second stay at this Homewood Suites this year. They relocated the lobby to be very welcoming. The rooms were comfortable and super-quiet. No Miami beachfront views here, but very good if you are looking for a solid place to stay without the beach view prices.Other reviewers questioned the hotel's location, but I actually like the fact that it's not in the middle of the downtown Brickel… Read moreThis was my second stay at this Homewood Suites this year. They relocated the lobby to be very welcoming. The rooms were comfortable and super-quiet. No Miami beachfront views here, but very good if you are looking for a solid place to stay without the beach v… Read more

• User: NealTWB

  Trip type: Solo travel

  Good hotel with some design flaws

  The Homewood Suites in Brickell is a very nice hotel in a safe and thriving neighborhood. The rooms are large and modern. The lobby and breakfast areas have been nicely remodeled. Breakfast is very good and the Wednesday evening social is nice. The staff is pleasant. Publix is a short walk away and lots of restaurants and other stores are about a ten minute walk away. The M-Path directly across th… Read moreThe Homewood Suites in Brickell is a very nice hotel in a safe and thriving neighborhood. The rooms are large and modern. The lobby and breakfast areas have been nicely remodeled. Breakfast is very good and the Wednesday evening social is nice. The staff is pl… Read more