Lennox Miami Beach

Recent Reviews: 944

• User:Uellej

  Trip type: Business

  Best stay in Miami

  17 Jun 2026

  This place is outstanding. It is very stylish with the pool in the center of the rooms but on the same hand it is quite.Rooms are very clean and the service is extremely good.

• User:Susana P

  Trip type: Solo travel

  Would not recommend

  05 Jun 2026

  The Lennox has a good location in South Beach, a decent coffee shop and really nice bell service staff. Other than that, I considered it to be a terrible hotel. I do not understand how it is part of Small Luxury Hotels.Their service is all around deficient, including the front desk team which do the bare minimum and are sometimes rude and unwelcoming. The rooms are dark and there is not a clear path to keep dry when going to the lobby if it's raining, which in Miami is common. They do not offer umbrellas, flip flops or even towels to dry off once you manage to make the crossing. There is zero interest in guest experience once you’re there. My biggest complaint was their housekeeping: they barely make the bed and the hotel in general does not feel clean. They remove used towels but do not replace them consistently, so some nights you get them and some nights you don't. They move with haste and you can tell because you will find things you left on the furniture on the floor, and the removable bit of the trashcan will be poorly placed on top of the trashcan instead of fully inside. I left a charger plugged into the wall and found it on the floor. They don't arrange the pillows properly on the bed, tuck the sheets fully or clean out used dishes and cups. There were pink crumbs on the carpet on the day I arrived from the previous stay and they stayed there the whole time, which shows they don’t even vacuum properly.I was there for work for a whole week so I didn’t get to use the pool, but it wasn’t very appealing. It’s on the center area of the hotel and it connects buildings, so the chairs are arranged right where people are walking back and forth, there is no privacy. The chair cushions were all stained and used towels would stay there for hours. Nothing about the area felt clean. It was all around a disappointing stay. I will not be coming back.

  Read more

• User:447queenb

  Trip type: Family

  Brilliant stay

  14 May 2026

  We loved this hotel. Pool is heated - so its like a spa pool. Staff are great, rooms are nicely decorated (could do with some drawers). Location is perfect. Sun beds on beach are great - as is the food down there. Thanks, great stay. P,S. there is a water fountain near large sunbeds. Lennard Robinson, Guest Services / Front Office at Lennox Hotels Miami Beach, responded to this review Dear Queen B,Thank you for your wonderful feedback regarding your recent stay at Lennox Miami Beach. We are delighted to hear that you enjoyed the heated pool, our dedicated staff, and the decor of your room. Your suggestion regarding additional storage in the rooms is appreciated and will be considered for future enhancements. We are also pleased that you found our location and beach amenities to your liking. We hope to welcome you back for another memorable experience.Warm Regards,Lennard RDirector of Front Office

  Read more

• User:XstephwilsoX

  Trip type: Couples

  Had a great holiday but things could’ve been better.

  13 May 2026

  Booked this hotel as we liked the boutique vibe it presented. When we arrived we were welcomed by friendly hotel staff and our bags were stored until check in time. In this time we went and used the facilities at the beach.When we did check in got to our room which was nicely presented and comfortable. 2 complimentary waters and 2 coffees per stay, everything else was chargeable. Also they put tea bags in your room but no facility to boil water but I did ask for a kettle and they brought one to the room. Unfortunately during our stay the lift was broken which wasn’t ideal with our luggage. Also the gym which is small anyway only had two treadmills, one which was out of order and the other was slipping so couldn’t use anyway.The pool area aesthetically is lovely, just to note, it is a spa pool which we hadn’t realised, so when we headed back from the beach for a refreshing dip it was more like getting into a hot bath tub. Also to note sun loungers around the pool are limited and a lot of them don’t get the sun all day. We had booked the hotel through booking.com and as part of our booking we had a 10 dollar allowance per day to use at the bar. This was questioned by staff twice and they wanted photos of our booking? It took 3 attempts to get the pool drinks taken off our bill before we finally settled up due to this. Although they didn’t explain what the issue was. The hotel cost us £307 per night room only. We loved our holiday and did like some parts of the hotel but I’m not sure for that price I’d stay again. Lennard Robinson, Guest Services / Front Office at Lennox Hotels Miami Beach, responded to this review Dear XstephwilsoX,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed certain aspects of your holiday, including the welcoming service and the comfort of your room.However, I regret to learn that some elements did not meet your expectations. We appreciate your comments regarding the limited complimentary amenities and the absence of boiling facilities in your room. Rest assured, our team is always ready to assist with additional requests, such as providing a kettle.We also sincerely apologize for the inconvenience caused by the broken lift and the gym equipment. Your feedback regarding the pool temperature and the availability of sun loungers is valuable, and we will certainly take it into consideration. Furthermore, I am sorry to hear about the confusion regarding your booking allowance; we strive to provide clarity in such matters and will address this with our staff.We value your thoughts and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future.Best regards,Lennox Miami Beach

  Read more

• User:Lisa M

  Trip type: Couples

  Nice…… Don’t leave before you try the nice restaurant in there. The steak and salmon were amazing

  27 Apr 2026

  We came in Jan.and it rained a lot but we really enjoyed out stay. I agree the bartender was awesome! We were right next to bar. But ya’lls Restaurant was amazing.. best food in the area!! We tried other restaurants but always came back to Lennox. The Who city was using can cokes at fancy restaurants,I am used to fountain so not sure what’s up with that.. can you guys enlighten me 🙃 Lennard Robinson, Guest Services / Front Office at Lennox Hotels Miami Beach, responded to this review Dear Lisa M,Thank you for sharing your experience with us. We’re delighted to hear that despite the rainy January weather, your stay at Lennox Miami Beach was such an enjoyable one.It’s especially rewarding to know that our restaurant became your go-to throughout your visit. Hearing that the steak, salmon, and overall dining experience stood out among the local options is truly the kind of feedback our culinary team loves to hear. We’re also thrilled our bar team helped make your stay even more memorable.Regarding the canned soft drinks, many restaurants in Miami Beach, particularly boutique hotels and chef-driven concepts, choose premium canned beverages as part of a more elevated and consistent dining experience, while also supporting freshness and presentation standards.Thank you again for choosing Lennox. We truly appreciate your support and look forward to welcoming you back for another unforgettable stay, hopefully with plenty of sunshine next time.Warm Regards,Lennard RobinsonDirector of Front Office

  Read more