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Mandarin Oriental Miami

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Mandarin Oriental Miami

locationDowntown - Brickell, Miami Area - FL

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About Mandarin Oriental MiamiAbout Mandarin Oriental Miami

Location

This modern luxury hotel is situated directly by the sea, within easy reach of public transport, restaurants and bars. Shopping opportunities are around 3 km away while Coral Gables lies roughly 10 km away.

Facility

The hotel has 295 rooms, which are located on 20 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player, an alarm clock and WiFi (for a fee) are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A sun terrace is a great place to while away the hours. For guests who wish to keep active, tennis and golf are available. With diving or, for a fee, windsurfing, jet skiing and snorkelling available, fans of water sports have plenty of options to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and Ayurveda treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Mandarin Oriental Miami Amenities at Mandarin Oriental Miami

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Foyer

    • -

      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2728

Very Good

661

Average

274

Poor

128

Terrible

118

Recent Reviews: 3909

  • User:Milaher

    Trip type: Couples

    Perfect location lovely hotel

    rating27 Dec 2025

    A beautiful property with breathtaking views, exceptional service, and incredible food. The location is perfect, and every detail reflects the luxury Mandarin Oriental is known for. Highly recommended.

  • User:ali g

    Trip type: Couples

    A good choice for a stay in Miami

    rating02 Nov 2025

    A very good hotel in a great location. The room we booked had lovely views and the restaurant was superb. All of the staff we met were charming and although not a cheap place to stay - you get what you pay for.

  • User:DeDe B

    Trip type: Couples

    Excellent in Many Ways!

    rating28 May 2025

    We had a great stay here-beautiful hotel-excellent location- very helpful staff. We liked walking across the bridge to explore Brickell- some good shopping and restaurants. We had a lovely jr suite with a really large veranda- and enjoyed sitting out there-watching boats go by and looking at the downtown cityscape. The breakfast buffet at the hotel was a treat. Great variety and delicious food. We would love to return but were told that the hotel will be demolished and a new hotel and residential tower will take its place. Based on this stay-we will try to find another Mandarin Oriental to stay at, in our travels. Elysia Weiss, Guest Services / Front Office at Mandarin Oriental, Miami, responded to this review Dear 649dedeb,Thank you so much for your kind and thoughtful feedback. We're delighted to learn that you had a great stay with us and enjoyed the beautiful views, our convenient location near Brickell, and especially your junior suite with the large veranda — it truly is a special spot to take in the city and the waterfront.We're also pleased to know you enjoyed the breakfast buffet and the hospitality of our team. Your comments mean a great deal to us.As you mentioned, our current property will be undergoing a transformation. While it's bittersweet, we’re excited for the future and are grateful for guests like you who have made this chapter so memorable. We’re honored that your experience has inspired you to seek out other Mandarin Oriental hotels during your travels — we would be thrilled to welcome you at any of our sister properties around the world.Wishing you many more wonderful journeys ahead, and we hope to welcome you back once the hotel reopens.Warm regards,Elysia WeissHotel Manager

  • User:GDEF99

    Trip type: Couples

    Four Day Stay

    rating21 May 2025

    My first time in Miami & stayed at this fantastic hotel with my girlfriend our room was large spacious & clean with a great view. We flew in from Montego Bay Jamaica after spending six days in Jamaica . I cannot fault any of the staff at this fabulous hotel , they were friendly , courteous & always willing to help . We used the pool facilities again the staff there were amazing . It’s a shame this hotel will be permanently closed as from 31/05/25 demolished then renovated for the next five years I’m %100 they will come back bigger , better, fabulous with the same high standards Elysia Weiss, Guest Services / Front Office at Mandarin Oriental, Miami, responded to this review Dear GDEF99,Thank you so much for sharing your experience—it’s truly heartwarming to know that your first visit to Miami and your stay with us were so memorable. We're delighted you and your girlfriend enjoyed the spacious room, stunning views, and above all, the attentive service from our team. Your kind words mean so much to us, especially during this bittersweet time.While we are sad to be closing our doors on 31 May 2025, we’re incredibly grateful for guests like you who have made this hotel so special. Your confidence in our return is deeply appreciated, and we’re equally excited about the future. We promise to return even better, while honoring the high standards and spirit you’ve come to know and love.We hope to welcome you back when we reopen—and thank you again for being part of our story.Warm regards,Elysia WeissHotel Manager

  • User:Renie U

    Trip type: Couples

    My Favorite Hotel Chain and I'm a Fan for LIFE

    rating21 May 2025

    Absolutely amazing! I have been going to this hotel since 2012 and my favorite hotel chain. So sorry you're closing but looking forward to seeing the renovation. Many have said it won't have the same intimate feeling but it will always have a special place in my heart. Elysia Weiss, Guest Services / Front Office at Mandarin Oriental, Miami, responded to this review Dear Renieu,Thank you so much for your beautiful message and for being such a loyal guest since 2012. It means the world to us to know that we’ve been your favorite hotel and that you've created so many special memories here over the years.While it's bittersweet to close this chapter, we're incredibly excited for what lies ahead. We understand the concerns about change, but please know that preserving the intimate and personal experience you've come to love is at the heart of our plans.We can’t wait to welcome you back once the redevelopments are complete—and we’re honored that this hotel will always hold a special place in your heart.With sincere gratitude,Elysia WeissHotel Manager

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