The Palms Hotel & Spa

Excellent service and modern perfection combine at this hotel, providing an ideal location for all travellers. This attractive beach hotel is situated at the peaceful northern end of South Beach as well as by the beach. Many restaurants as well as various bars, shops, clubs and cafés are to be found in the near vicinity as well as the Art Deco quarter. Miami lies approximately 7 km from the hotel.

The hotel welcomes guests in a 12-storey building with a lift and 242 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. A business centre with fax machine, projector and photocopier is available. Those who don't want to neglect day-to-day business can make use of the secretarial service.

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, picnics and snacks are available.