Waterside Hotel

Recent Reviews: 332

• User: Daniela S

  Trip type: Couples

  Bad experience

  Fue la peor experiencia que tuve quedándome en un hotel. Estuvimos tres noches allí y decidimos extender una noche más lo cual fue muy difícil porque todas las personas que trabajan en el front desk dan información totalmente diferente al guest. Cuando fui en la mañana a hacer nuevamente el proceso de extender la noche pedí que me dejaran la misma habitación y que no hicieran servicio al cuarto po… Read moreFue la peor experiencia que tuve quedándome en un hotel. Estuvimos tres noches allí y decidimos extender una noche más lo cual fue muy difícil porque todas las personas que trabajan en el front desk dan información totalmente diferente al guest. Cuando fui en… Read more

• User: Flyer28660863793

  Trip type: Family

  Terrible Experience on multi levels

  Arrived before our cruise, late flight, no one to check us in.When we called the number in the window, hubby had to walk to another hotel, 2.5 blocks away to get a room key.Moldy smell, bed were very comfortable, the only redemption of our experience.When we went back after we got off our cruise, we discovered eted we were moved to another hotel. No one told us. We arrived and had to pay for 2 tax… Read moreArrived before our cruise, late flight, no one to check us in.When we called the number in the window, hubby had to walk to another hotel, 2.5 blocks away to get a room key.Moldy smell, bed were very comfortable, the only redemption of our experience.When we w… Read more

• User: marissaw43

  Trip type: Couples

  Not a $300 worth hotel…

  I’m not sure where all the good reviews came from. From the moment we arrived, the gentleman at the front was rude, rushed us and didn’t want to answer any questions about the local area. The pool was green and unusable.The room looked clean but if you look closer there was mold and finishing that were cracking off. Not sure how this was a $300 a night hotel… , Owner at Waterside Hotel, respond… Read moreI’m not sure where all the good reviews came from. From the moment we arrived, the gentleman at the front was rude, rushed us and didn’t want to answer any questions about the local area. The pool was green and unusable.The room looked clean but if you look cl… Read more

• User: alexandre r

  Trip type: Family

  educate your staff of the night shift

  The night staff is rude,i asked for ground floor because i’m with many bags and he put me in the last floor in the back having space in ground floor,he’s seems to don’t care for the guests.The room and location are ok!The tax value is extreme for de poor staff of the night shift and the atmosphere. , Owner at Waterside Hotel, responded to this review Thank you for taking the time to share you… Read moreThe night staff is rude,i asked for ground floor because i’m with many bags and he put me in the last floor in the back having space in ground floor,he’s seems to don’t care for the guests.The room and location are ok!The tax value is extreme for de poor staff… Read more

• User: Sherri B

  Trip type: Solo travel

  Worst Experience Ever!!

  DO NOT STAY HERE!! 1. There is no parking. You have to park across the street and have to pay to park. No where did I read this information on their website. 2. I had to go down and ask for washcloths and hand towels. Received 2 washcloths, bath towel and bath mat. On day 3 before leaving for the day, I put my 'Do Not Disturb' sign out. Upon my return later that afternoon and entering my room (WIT… Read moreDO NOT STAY HERE!! 1. There is no parking. You have to park across the street and have to pay to park. No where did I read this information on their website. 2. I had to go down and ask for washcloths and hand towels. Received 2 washcloths, bath towel and bath… Read more