Crowne Plaza Minneapolis West

Name: Crowne Plaza Minneapolis West
Address: 3131 Campus Drive, Minneapolis - MN, united-states
Telephone: +44-204-505-9777
Rating: 4.1

Plymouth, Minneapolis - MN, United States

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About Crowne Plaza Minneapolis West

location

This hotel warmly welcomes guests in Plymouth.

facility

The hotel has a lift and features 243 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Heated indoor and outdoor pools, filled with salt water, ensure comfortable swimming. There is a children's swimming area as well. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and beach volleyball are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, squash and aerobics. The wellness offerings at the hotel include a spa, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Crowne Plaza Minneapolis West

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Basketball
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  Beach Volleyball
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  Billiards/Snooker
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  Children's Pool
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Saltwater Pool
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  Sauna
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  Squash
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  Sun loungers
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  Sun terrace
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  Tennis

Location

Around this property:

Beach

35000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

225

Very Good

127

Average

Poor

Terrible

Recent Reviews: 470

User:Julie S
Trip type: Business
Bartender/waiter
17 Jun 2026
Christina is an excellent person, and personality plus and takes wonderful care of us! Soci Assist, Other at Crowne Plaza Minneapolis West by IHG, responded to this review Hi Julie,It’s wonderful to hear about your positive experience with Christina! Her dedication to providing exceptional care truly embodies our commitment to hospitality. We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon.- The Staff at Crowne Plaza Minneapolis West
User:Jean H
Trip type: Business
Bartender
17 Jun 2026
Christina is an excellent server and bartender. She greets you with a smile and hello. Soci Assist, Other at Crowne Plaza Minneapolis West by IHG, responded to this review Hi Jean,We’re thrilled to hear about your wonderful experience with Christina. Her warm hospitality truly embodies our commitment to exceptional service. Your kind words will be shared with her and the team. Thank you for taking the time to share your feedback!- The Staff at Crowne Plaza Minneapolis West
User:princess692017
Trip type: Family
Great cocktail service
29 May 2026
Christina was amazing. She was super helpful cordial and always had a smile. We will come back again just for her. Soci Assist, Other at Crowne Plaza Minneapolis West by IHG, responded to this review Hi princess692017,Glad to hear Christina made such a positive impact on your stay! Her dedication to hospitality truly shines, and we’re thrilled she left such a memorable impression. We look forward to welcoming you back soon.- The Staff at Crowne Plaza Minneapolis West
User:Sunshine02488132313
Trip type: Couples
Nightmare Hotel
17 May 2026
Towel with lipstick on it from previous guest; shoes actually stuck to the carpet in one area AND bathroom floor; cracked window; cracked sink bowl; only USB port in the room didn’t work. This is the MOST disgusting hotel I have ever stayed in. The carpet hasn’t been cleaned in at least 10 years. We would not have even checked in but IHG would have charged us a $100 cancellation fee! I was finally able to reach them the following day and got a two night refund on the three night prepaid reservation. IGH is also terrible to work with - customer service had me in hold for 25 minutes before disconnecting me. Overall it was a terrible experience all around. Soci A, at Crowne Plaza Minneapolis West by IHG, responded to this review Hi Sunshine02488132313,We are deeply sorry to hear that your time with us was so disappointing and that the condition of your room did not meet acceptable standards of cleanliness. We would appreciate the opportunity to discuss your refund and reservation experience further, so please reach out to us at +1 763-559-6600 at your earliest convenience. Your feedback is vital as we continuously work to improve our guest experience.- The Staff at Crowne Plaza Minneapolis West
User:Jillian H
Trip type: Solo travel
5 starz
10 Apr 2026
Rafeal was awesome he came in my room and fixed my tv he’s my hero Soci Assist, Other at Crowne Plaza Minneapolis West by IHG, responded to this review Hi Jillian H,We’re pleased to hear that Rafeal made such a positive impact during your stay by fixing your TV. Our team is dedicated to providing exceptional service, and it’s wonderful to know Rafeal was your hero. We look forward to welcoming you back soon!- The Staff at Crowne Plaza Minneapolis West