Embassy Suites by Hilton Minneapolis

Recent Reviews: 916

• User:Kyle B

  Trip type: Business

  A constant solid stay every time.

  01 Apr 2026

  This is my second time at this location. I enjoy it for the location, and the atmosphere it provides. The rooms are always well maintained for what they cost, and the hotel itself is always quiet and clean. The bar is lovely, and open late enough that you don't need to rush back to the hotel at the end of the day. Front desk is super helpful when I need something, or have a question about the area.

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• User:Patrick H

  Trip type: Family

  Best "Bang For Buck" in Downtown Minneapolis

  31 Mar 2026

  We always stay at the Downtown Embassy Suites when travel to Minneapolis. We are huge Vikings and Timberwolves fan and attend at least 10 games per year, you cannot beat the location of the Embassy Suites. But location is not everything! The rooms are always clean and large with a private sitting area, the staff is one the friendliest one will ever meet, and nothing beats an Embassy Suites breakfast. Their gym on the -2 floor is huge and the free happy hour every night allows us to get ready for a basketball game or just a night out on the town. I highly, highly recommend this place over all the other hotels because the "Bang for Buck" is unmatched. Dan Winslow, at Embassy Suites by Hilton Minneapolis Downtown, responded to this review Thank you so much for your continued loyalty and for sharing such an energizing review. It means a great deal to our team to hear from guests who return again and again—especially those who make us part of their Vikings and Timberwolves traditions. Our location is certainly a fan favorite, but I’m thrilled to know the experience goes far beyond convenience for you.I’m glad the spacious suites, the cleanliness, and the friendliness of our team continue to stand out during each stay. Our breakfast, evening reception, and the expanded fitness center on the lower level are all designed to add real value, so hearing that they consistently enhance your trips is incredibly rewarding.Thank you for the strong recommendation and for recognizing the “bang for buck” we work hard to deliver. We can’t wait to welcome you back for your next game day in Minneapolis.Warm regards,Dan Winslow General Manager

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• User:682kerrip

  Trip type: Couples

  No complaints

  24 Mar 2026

  Book it, it is a great location for football and baseball games with several bars and restaurants. We didn’t have to rent a car so it is a do-able walkable location. Clean, huge, vintage building, high-end fixtures and furniture. Impressed with decent breakfast. Security was present and felt safe. Dan Winslow, Owner at Embassy Suites by Hilton Minneapolis Downtown, responded to this review Thank you so much for staying with us and for sharing your experience. I’m glad to hear our location made your visit easy and enjoyable—being able to walk to the stadiums, restaurants, and bars is one of the things guests love most about our neighborhood.It’s wonderful to know the character of our historic building, the spacious suites, and the upgraded furnishings all stood out during your stay. I’m especially pleased that breakfast hit the mark and that our security presence helped you feel comfortable throughout your visit.We appreciate you choosing us and hope to welcome you back for your next game day or downtown getaway.Warm regards,Dan Winslow General Manager

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• User:Zachary F

  Trip type: Family

  Would definitely recommend this place! Really enjoyed my stay here, safe area and fun.

  02 Feb 2026

  Really enjoyed my stay here, great location and super cool to be connected to other buildings with indoor bridges. Room was spacious and really comfortable. Parking was not the most convenient, as the valet was the only option. This is pretty much to be expected at any major Downtown area, but was walkable to many business and not too far from the Mall of America. Dan Winslow, at Embassy Suites by Hilton Minneapolis Downtown, responded to this review Thank you, Zachary, for choosing to stay with us and for sharing such a thoughtful review. I’m glad to hear you enjoyed our location, the comfort of your room, and the convenience of the skyway connections — they’re a unique part of the downtown experience and our guests love exploring them.I appreciate you calling out the valet‑only parking. While it’s common in the core of Downtown Minneapolis, I understand it can feel limiting, and your feedback helps us continue to set clear expectations for future travelers.It’s wonderful to know our walkability and proximity to local attractions added to your family trip. We’d be delighted to welcome you back the next time your travels bring you to the area.Safe travels,Dan WinslowGeneral Manager

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• User:GABRIEL V

  Trip type: Family

  The worst hotel I have ever stayed in my life. Terrible service, rude staff, poor breakfast, and dirty rooms.

  06 Jan 2026

  We stayed at the hotel for 12 days, from Christmas through six days after New Year’s Eve. From the moment we arrived, the front desk staff were extremely rude.The breakfast was terrible. Beverages were not replenished, and on some days there was only plastic cutlery available. The worst part, however, was the housekeeping—or complete lack of it. During our entire 12-day stay, the room was never properly cleaned. The floor was not cleaned, dirty dishes were not removed, the bed sheets were not changed, and even towels were not replaced unless we called the front desk to request new ones.On December 28th, we contacted one of the managers, but nothing changed. We then traveled to another city for two nights (without checking out), and when we returned, the room was exactly as we had left it—messy, dirty, and with the trash still there.We contacted another manager and showed him the condition of the room. He appeared very concerned and told us that the general manager, Dan, would contact us. That never happened.This was a total lack of respect for customers. We chose this hotel because it is part of the Hilton brand, but after this experience, we will not stay at any Hilton hotel again. Dan Winslow, at Embassy Suites by Hilton Minneapolis Downtown, responded to this review Thank you for sharing your feedback. I’m sorry to hear that your stay did not meet expectations, and I regret the issues you experienced with service, housekeeping, and breakfast.I do want to clarify that, during your stay, we provided two complimentary nights as part of our efforts to address your concerns. I’m sorry this wasn’t reflected in your review.Your comments have been shared with our leadership team so we can address the matters you raised. We appreciate you bringing them to our attention and wish you well in your future travels.

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