Red Roof Plus+ And Suites Naples Downtown-5Th Ave S

Recent Reviews: 719

• User:David D

  Trip type: Friends getaway

  Warning don’t bring children

  31 Mar 2026

  Warning, this is not what’s advertised, forget about the bait and switch. The rooms are filthy. Disgusting the property houses the cities homeless population there is a legal and illicit activity going on while the homeless people are digging through the garbage screaming drug addicted. There’s drugs, prostitution, filth, and a homeless man took a piss and then started playing with himself in the parking lot while my friend was out there totally not what they advertise for. I realize the properties in the state of desperation, but not with me. Madison Velian, Marketing at Red Roof PLUS+ & Suites Naples Downtown-5th Ave S, responded to this review Dear DaviddC2136MO,We are sorry to hear your recent experience at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,DevineRed Roof ManagementRediResponse Specialist

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• User:VictoriaToronto

  Trip type: Family

  Hooker Hotel

  20 Mar 2026

  This place is so sketchy! All afternoon there’s been a steady stream of Johns entering 3rd floor balcony rooms worked by three women. Every 15-30 minutes. When not turning tricks they come down to the pool deck to check in with the pimp working his phone under an umbrella. It’s sad. Madison Velian, Marketing at Red Roof PLUS+ & Suites Naples Downtown-5th Ave S, responded to this review Dear VictoriaToronto, We are sorry to hear your recent experience at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.  Warm regards,VandzantRed Roof ManagementRediResponse Specialist

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• User:Constanza F

  Trip type: Family

  I am not responsible for it

  08 Nov 2025

  I left the room at 9am and came back at 7.15pm to find my room as I left it. Nobody make and/or cleaned my bedroom and when i called the front desk the guy said :”I am not responsible for it”! 😡 Madison Velian, Marketing at Red Roof PLUS+ & Suites Naples Downtown-5th Ave S, responded to this review Dear Constanzaf128,Thank you for taking the time to write a review of your stay at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S. Please accept our most sincere apologies for the situation you described, and the interaction you had with the Front desk. I will share this feedback with staff right away to have that looked into and addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist

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• User:Gene L

  Trip type:

  Bed bugs, stolen property, terrible service.

  15 Aug 2025

  Bed bugs, stolen property, terrible service.Was sitting at pool waiting for laundry, left my shirt and sneakers at pool. I left to put clothes in dryer, when I returned, my clothes, sneakers and shirt stolen. Next day, after hours of video, catch the thief. The thief said, They intended to return to front desk, no consequences.Be prepared to have items stolen at pool.Real dump Red Roof Inn Naples Florida. Madison Velian, Marketing at Red Roof PLUS+ & Suites Naples Downtown-5th Ave S, responded to this review Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the other concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.  Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.  Sincerely,ChirellRed Roof Management RediResponse Specialist

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• User:mj934

  Trip type: Friends getaway

  swim away

  16 Mar 2025

  he location to downtown is only surpassed by the wonderful pool. It is clan and roomy. Free water to drink if you ask the friendly staff. The manager even printed my boarding pass. I felt safe in my room which was adequate. It had a microwave that worked Madison Velian, Marketing at Red Roof PLUS+ & Suites Naples Downtown-5th Ave S, responded to this review Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the spaciousness of the room, the friendliness of our staff and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely,KamariaRed Roof Management RediResponse Specialist

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