Gaylord Opryland Resort & Convention Center

Recent Reviews: 12703

• User:Derek T

  Trip type: Business

  A Motel Wearing A Resort's Hat

  10 Apr 2026

  This place is a motel wearing a resort's hat. Everything here is performative opulence with no actual substance or value. I'm only a day into a willing stay now so I'll update the review if anything changes, but so far: The walls are so thin I can hear my neighbors breathing. Let alone when he starts telling at his girlfriend. I guess on the bright side I get to learn a lot about the business proposal he's putting together for his company. The rooms are small compared to similarly priced hotels. The shower leaks. The bathroom door handle is falling off. The general construction seems to have been "how can I make this look like it costs money" without any thought to function. The vents are dusty. I found staples in the carpet waiting to be stepped on. Don't get a massage here. There's a better place a third of the price a couple miles away. Get an Uber and you'll still be saving money. There's nowhere to eat because despite being built in the middle of nowhere to trap you here they didn't bother to build or staff enough restaurants to accommodate guests. It's a 30 minute wait for a cup of coffee and well over an hour for an actual meal. And if you do manage to get food, you'll pay the price of your room again for it. Airport prices and quality on all food. The place is an accessibility nightmare. If you've got a wheelchair or any other mobility device, I don't recommend attempting to navigate it. The one redeeming quality of the place, the plants inside their dome, are ruined by the pervasive scent of Cinnabon and the crowds.

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• User:Simon D

  Trip type: Business

  You can (and should) do better.

  07 Apr 2026

  It’s a 3-star hotel masquerading as a 4+-star. The towels tell the story: I’ve had plusher at Motel 6. (But that was $50 for the night when I had no choice.) This really depends on what you are looking for. I am here for a convention and this is not a hotel I would choose. Literally thousands of rooms of middling quality. Rooms feel slightly less quality than a Hampton Inn - but charge twice as much. The staff have generally been the highlight of my stay - very pleasant and helpful. Food moves between average and abysmal. I need to go on detox when I get home - not one healthy place to eat. If you don’t eat meat, you are an afterthought. If you have kids and you are OK with denying them a vacation where they eat healthily and get outdoors, this might be your place. But there are a thousand better places to go. GaylordOpryland, at Gaylord Opryland Resort & Convention Center, responded to this review Dear Canaveral,Thank you for taking the time to share such detailed feedback about your stay. While I’m glad to hear that our associates made a positive impression and were a highlight of your experience, I’m genuinely sorry that so many other aspects of your visit fell short of expectations.Your comments regarding room quality, towels, overall value, and food offerings are taken seriously. We understand how disappointing it is when a hotel does not align with the standards or experience you were anticipating—especially when traveling for a convention where comfort, convenience, and consistency matter. Your perspective on pricing versus perceived quality, as well as the lack of healthier and vegetarian-friendly dining options, is particularly important and has been noted.We strive to offer an experience that works for a wide range of travelers, and it’s clear from your comments that we missed the mark for your needs. Feedback like yours is critical in helping us identify where improvements are needed, whether that’s in our amenities, culinary variety, or overall guest experience at a property of this size.I truly appreciate your candor and the time you took to outline both what worked and what didn’t. Please know your comments will be shared with our leadership teams for review and consideration as we continue to evaluate how we can better meet guest expectations in the future.

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• User:Robert W

  Trip type: Family

  One Night in Paradise

  07 Apr 2026

  Beautiful location, especially around Christmas time. The lights were pretty, lots of kids activities, and the bed might be the most comfortable I’ve ever slept on! My only issue is the cost. It’s ridiculously expensive and simply not affordable to stay for any length of time. We just stayed one night for the experience.

• User:Emily L

  Trip type: Family

  Very nice hotel - Weak Plumbing

  31 Mar 2026

  We had really mixed feelings about our experience here. This hotel is huge, and expensive, but really neat! We loved the concept of the little areas inside to have meals, drinks, hangout, etc. The lofted ceilings, the indoor plants, everything really was so nice in terms of that. The water fountain show was fun. The pool was lovely (warm, easy to enjoy). Great outdoor hot tub as well. Wonderful (incredibly clean) water park if you want to upgrade to that. Rooms were pretty spacious and very clean. Plenty of staff at check-in and for cleaning. Location was not near the downtown area, so if that's what you're looking for - this won't be it. But, it was about 20 minutes away from there and easy to access. We had problems with the plumbing in the hotel, and had to switch rooms due to that. There was lack of empathy during our initial reports of the concerns, and that was frustrating. Toilets are fairly weak - be aware, and we wound up having a faulty one. Upon checkout, Andre and Via were very kind and helpful in the end, showing us kindness and respect for our concern and issue during our stay. One evening we couldn't access a part of the hotel due to a convention, which sort of was a bummer, but we understand that happens. Shops and restaurants are open fairly late, which is good. Things are pricey here, so be aware of that. Self-parking is cheaper, and close by - unless you really want/need it - use that in lieu of valet. Save the $$. Again, this hotel is beautiful, incredibly clean and very comfortable. It's nice to be able to walk around and just enjoy the scenery. Luxurious for families, which is so nice. We enjoyed our stay.

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• User:Donna J

  Trip type: Business

  Huge hotel great stay

  29 Mar 2026

  I stayed her for business it did not disappoint like living inside a mini city. Plenty of actives and restaurants to keep you busy all day I was here for business will return with the family!