Hilton Nashville Green Hills

Recent Reviews: 277

• User:clinton s

  Trip type: Business

  Trade Show at Hilton Nashville Green Hills

  20 Mar 2026

  Kalisa Meeks at the front desk was very helpful and I can’t say enough about Rosmery Mesa the convention center manager was so helpful in regards to the trade show event at the hotel. I’ve done a lot of trade ashows and Rosmery was by far the most helpful in the 50 plus trade shows I have done at hotels and convention centers. I will recommend this hotel for future events because of Rosmery.

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• User:Caroline C

  Trip type: Business

  Commendation for Exceptional

  06 Jan 2026

  I am writing to share my feedback regarding my recent stay at your hotel. Having stayed with you in the past, I wanted to note that my experience this time around was by far the best I’ve had.In particular, I want to recognize Paris. Every time we crossed paths, she greeted me warmly and was incredibly attentive to all of my needs and concerns. Traveling for business can be stressful, but her professionalism and constant smile made a significant difference in my stay.This is truly one of the best hotels I have visited, thanks to staff members like Paris. I look forward to returning in the future. A Squires, Owner at Hilton Nashville Green Hills, responded to this review Thank you for sharing your wonderful experience with us! We're thrilled to hear that your recent stay was the best yet and that Paris made such a positive impact on your visit. Our team takes great pride in providing attentive and warm service, and it's fantastic to know it made a difference for you. We look forward to welcoming you back in the future!

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• User:Aleksey S

  Trip type: Friends getaway

  Great experience!

  07 Dec 2025

  This is a great hotel! Paris helped make the stay even better with her hospitality. I would highly recommend staying here.

• User:Kendall S

  Trip type: Business

  Customer Service is Top-Notch!!!

  22 Nov 2025

  I came for the Tennessee Federal Tax Conference, and I was so impressed with the hotel. It is absolutely beautiful! Most importantly, I had an incredible experience with one of your employees: Paris Coleman. She helped me extend my stay, and while I was at the front desk, she told me about the Black Friday Glam Getaway special… I immediately called my husband, and he was excited about it and told me to go ahead and book it. I booked for two nights, and Paris helped me secure the exact same room that I had been staying in during this trip. I needed to make sure that we would have a king bed because my husband is 6’5”, so his feet hang off a queen bed. She said it was no problem and got it done for me. She also called me “Mrs. Kendall” every time she saw me throughout the hotel, and I appreciated that she remembered my name. That kind of personal touch is how you make customer service top-notch. You all have a gem of an employee in Paris, and I hope leadership knows that. I can’t wait to be back next weekend and show my husband this amazing hotel that I found for us! Thanks for everything, especially Paris!

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• User:Kevin F

  Trip type: Family

  Awesome stay!

  12 Oct 2025

  Upon arrival our room was not ready, which did create a stress for us, as we were heading to a hockey game that evening. However Ms. Kay was extremely helpful and great getting us taken care of, removing any stress we had immediately. We went to the game and upon our return she had gone above and beyond to ensure we were all set. She was a pleasure to talk with and worked hard to ensure our happiness throughout. The next day Paris was extremely attentive following up via text to ensure we were settled in ok and happy with everything. The staff made our stay here an absolutely amazing experience, I will definitely stay here again soon. The room was very clean, and well maintained, comfortable beds, and a convenient location made this hotel a great find for my family and I. Great job all around by the entire staff!!

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