Home2 Suites By Hilton Nashville Metrocenter

Recent Reviews: 44

• User:Jaeundra G

  Trip type: Family

  Amazing1

  09 Sept 2025

  This was a nice little hideaway from the businesses of downtown. The staff and other people staying at the hotel were so helpful and friendly. Mary Jane Parker, Owner at Home2 Suites by Hilton Nashville MetroCenter, responded to this review Thank you for your kind words! We’re delighted to hear you enjoyed your stay and found our hotel to be a relaxing escape from the busyness of downtown. It’s wonderful to know our team — and even fellow guests — helped make your visit so enjoyable.We appreciate you choosing Home2 Suites Nashville MetroCenter and look forward to welcoming you back for another pleasant stay soon!Warm regards,The Home2 Suites Nashville MetroCenter Team

  Read more

• User:SportsMom317

  Trip type: Family

  unwelcoming

  19 Aug 2025

  I hate that I even have to take the time to type this. So... after a day of traveling hours to Nashville and moving our college student back into school my husband and I finally arrived at this Home2 Suites. We arrived around 10:30p.m. I went in to check in and no one was at the front desk, but they did leave a sign saying that they would be back shortly and feel free to get some coffee or tea. That was fine and understandable.I waited for at least 10 mins. I thought maybe they were at their lunch, so I decided to check in and request a digital key. Well with the digital key they still need to check your ID, so we of course still had to wait.My husband by this time game in with our bags and we were the only ones sitting and standing by the front desk. An employee came in, she didn't say anything like, I'll be right with you, are you waiting to check in, nothing, but since she went in the back of the counter, I assumed she must be the front desk employee. I proceed to walk up to the desk and with her dry tone, she was like, one moment I need to log in, I was like okay I just need my digital Key. After she got my id and initiated the digital key, I ask if we could get a water that was behind the desk in the Hilton bags. She said you can purchase one over there pointing to the refrigerated case. Just not welcoming not nice at all. I said oh. I thought Hilton members get free waters, and she proceeded to tell me that silver and above do. I was like oh okay, I'm just used to them offering it. -( and this is probably because I usually make at least silver by now)Honestly with the time I waited and dealing with an employee who acted like people checking in was bothering her, it would have been hospitable to offer 1 water instead of being rude and unwelcoming.

  Read more

• User:Haley C

  Trip type: Friends getaway

  We loved Wallace

  04 Jun 2025

  Wallace the shuttle driver is awesome!!! He told us what to expect and was super!! He got us downtown during the chaos of CMA fest without any complaints! We stay at this hotel because of their excellent shuttle service! Highly recommend staying here! Mary Jane Parker, Owner at Home2 Suites by Hilton Nashville MetroCenter, responded to this review Thank you so much for your kind review! We’re thrilled to hear that Wallace made such a positive impression—he truly is a gem on our team. Navigating CMA Fest traffic is no small feat, and we’re glad he made the ride smooth and stress-free for you. It’s wonderful to know that our shuttle service continues to be a highlight of your stay. We appreciate your recommendation and can’t wait to welcome you back again soon!

  Read more

• User:Ryan R

  Trip type: Business

  Great Complimentary Shuttle Service!

  02 Jun 2025

  You can't beat Wallace with the shuttle service! He is always willing to take passengers wherever they need to go in Nashville (within reason, of course). He always gives great advice on where to eat and some of the best places to visit in Nashville during the shuttle ride. He's very fast with pickup and getting passengers to their destinations. Will definitely recommend to anyone visiting the area! Mary Jane Parker, Owner at Home2 Suites by Hilton Nashville MetroCenter, responded to this review Thank you so much for your amazing review! We're thrilled to hear how much you enjoyed our shuttle service—and especially the outstanding service provided by Wallace. He truly goes above and beyond to make each guest’s experience memorable, from his prompt pickups to his local recommendations.We’re proud to have him on our team, and we’ll be sure to pass along your kind words. Thank you again for the recommendation—we look forward to welcoming you back to Home2 Suites Nashville MetroCenter on your next visit!

  Read more

• User:Tássia A

  Trip type: Family

  Good place to stay

  07 Apr 2025

  We went to Nashville for a weekend with kids and we had a great time!Nikki at the front desk and she was hurt but still working very hard to give us the best service.Hotel is not a waking distance to downtown, but with kids it did not make a big difference for us Gabriel Winn, Other at Home2 Suites by Hilton Nashville MetroCenter, responded to this review Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

  Read more