Wael was super attentive and great with our group! What a guy!
General Manager, General Manager at Margaritaville Hotel Nashville, responded to this review
Greetings from Margaritaville, Derek!Great meetings and great people make all the difference! We’re so happy to hear Wael took such great care of your group. His attentiveness and energy truly help create those memorable Margaritaville moments, and we’ll be sure he gets the recognition he deserves. Thanks so much for sharing your experience and for staying with us. We can’t wait to welcome you back for another FINtastic stay!
User:sirlancelott2026
Trip type:
More Wyndham misrepresentation
07 Apr 2026
Not up to Wyndham standards. Not worth the hype. Little more than a hotel room. Meeting was another screaming match. Consultant was ignorant and disregarded any requests or concerns and lied about our status. He refused to settle our problem of consolidation of our contracts and placed all blame on us for Wyndham paperwork procedure of their staff. Refused to help in any way. He then submitted his report to place all responsibility on us for Wyndham employee’s procedure causing us excessive maintenance fees and booking restrictions. Room did not include individual laundry and had to pay for it. This is normally in room
General Manager, General Manager at Margaritaville Hotel Nashville, responded to this review
Hello, thank you for taking the time to share your feedback with us. While Wyndham Travel & Leisure does have an office in the Margaritaville Hotel, they are not directly affiliated with the hotel. We’re really sorry this experience left you feeling frustrated and unheard, especially during your meeting. That’s not how anyone should feel when they’re trying to get clarity or help, and we can understand how upsetting that must have been. Please rest assured we will pass this information along to the Wyndham management team and ask them to reach out to you to make this right!
User:danaM8270HG
Trip type:
First time in Nashville
05 Apr 2026
We had an amazing time in Nashville! The valet staff here were absolutely amazing. Never took long to get the car out! The check in process was very easy and fast! Gillian went over a packet with us that included a map of the area and even Nashvilles go to places. Which was very nice since it was our very first time visiting! The hotel was very clean and relaxing. The Room we stayed in was very spacious and comfortable. Only note about the room we had was the walk in shower only had a curtain. The water just went onto the bathroom floor. We laid towels down to soak up all the water. Other than that one thing our stay was amazing! I would personally like the Thank Gillian for being so Friendly and kind!
General Manager, General Manager at Margaritaville Hotel Nashville, responded to this review
Greetings from Margaritaville,Thank you so much for sharing this. It truly means a lot to our team! We’re so happy to hear your first trip to Nashville was such a great one. We hope you had an absolute blast exploring the city. Gillian is wonderful, and we’re so glad her local knowledge helped you find some great spots. We are truly lucky to have her on our team. Thank you as well for sharing your thoughts on the bathroom setup. We understand how that could take away from your overall experience, and we’ll be sure to keep your feedback in mind as we look for ways to improve. We loved having you with us and would be so happy to welcome you back whenever you’re ready for another trip to paradise in Music City!
User:Steve H
Trip type: Solo travel
Valet
05 Apr 2026
Keithan with Valet was great! I didn’t even have a car but he made sure to let me know the best places to get food!
General Manager, General Manager at Margaritaville Hotel Nashville, responded to this review
Greetings from Margaritaville, Steve!We're so glad Keithan provided FINtastic suggestion for dining nearby. Thank you for taking the time to share your experience with us, and we look forward to your next trip to paradise in Music City!
User:Scott D
Trip type: Solo travel
Keithan at valet is the best!
01 Apr 2026
Keithan parked and watched my car while I ran in to get Starbucks today. He was so nice and professional. Please thank him for me!
General Manager, General Manager at Margaritaville Hotel Nashville, responded to this review
Greetings from Margaritaville, Scott!Thank you for your review. We’re glad to hear Keithan provided excellent assistance and took great care of your vehicle during your visit. Your kind words are truly appreciated, and we hope to welcome you back for another trip to paradise in Music City!