We arrived late evening. When entering the foyer we noticed the carpets were filthy with stains, upon walking to the rooms the carpets didn't get any better. Our room was dirty with worn out furniture, stains on the chair, ripped chair & fridge with dents on front. Bathroom had an old looking bathmat in the shower/bath with hairs and rust around the plug hole. It's the first hotel we have even had to check out of without staying. We found another hotel. The man on reception said he would notify the manager & didn't seen that bothered that we were leaving.
User:Curious77559
Trip type: Family
Outdated and Poorly Maintained Property
29 Mar 2026
I would not recommend this hotel. Very overpriced for what you get. Mold and missing caulk in bathrooms, dirty and worn out furniture, and dilapidated pillows. Just not a good experience especially for the money. Maybe a $75/night place. The entire hotel needs updating and remodeling.
Dedicated Management, Owner at Millennium Hotel Maxwell House Nashville, responded to this review
We regret that your stay didn’t meet your expectations, and we truly appreciate you letting us know about the issues you encountered. Your feedback helps us identify areas for improvement, and we’re committed to making the necessary updates. We hope to have the chance to welcome you back and provide a stay that better reflects the standards we strive for.Sincerely,Millennium Maxwell House Hotel Nashville
User:garrettj-tn
Trip type: Business
Dated and dirty hotel
21 Mar 2026
I stayed here for a mock trial competition as it was the hotel the bar association had selected. After looking at pictures and reading reviews, my expectations for this hotel were rather low, despite the $165 I paid for the night. I was disappointed to find that my already low expectations were still not met. Images clearly show the antiquated and outdated nature of the decor, but upon checking into my room I found it was even worse. Every surface, appliance, and fixture appeared old and worn. The layout was inconvenient as well; our sink was located out of the bathroom and right next to the door, so anyone at the sink would be hit by the door opening. As for the actual bathroom, it was incredibly small, and steamed up incredibly quickly because there was no fan. The grouting in the shower, around the tub, around the toilet, and at the baseboards were yellowed and disgusting. There were also stains on the tub surface that would not come out. As for the comfort of the room, it was similarly unappealing: the beds weren’t very comfortable, and the pillows were atrocious. Furthermore, when I sat down in the corner armchair, I found a vape stuffed into the crease. Overall, I would strongly recommend choosing another hotel.(Also, the details list this hotel as four-star, but every single 3-star and 4-star hotel I’ve stayed at was far nicer)
Dedicated Management, Owner at Millennium Hotel Maxwell House Nashville, responded to this review
Thank you for sharing your review. We deeply regret that your experience fell below expectations. Your comments are taken seriously, and we’ll be reviewing each point with our teams to ensure the appropriate improvements are made. We hope to have the opportunity to provide a smoother, more comfortable experience in the future.Sincerely,Millennium Maxwell House Hotel Nashville
User:Space M
Trip type: Family
Great experience
01 Mar 2026
Staff was great hotel was great locationShuttle service was perfect
Dedicated Management, Owner at Millennium Hotel Maxwell House Nashville, responded to this review
Thank you for leaving this awesome review. It is thrilling to know that your time with us was nothing short of wonderful, and you especially enjoyed the attentive service from our staff. We look forward to welcoming you back for another memorable stay.Sincerely,Millennium Maxwell House Hotel Nashville
User:Mary B
Trip type: Solo travel
Convenient and reasonably priced
26 Dec 2025
Many of the asked for conveniences. Helpful and friendly staff, room has all the needed comforts, quiet, and plenty of parking. The only issue I had was the on-site restaurants. The evening bar was on their winter schedule and closed, and the daytime restaurant had no vegetables, with the only protein being cold boiled eggs.
Dedicated Management, Owner at Millennium Hotel Maxwell House Nashville, responded to this review
Thank you for the candid review! We're delighted to know that our convenient location, comfortable rooms, and friendly staff were the highlights of your time with us. We also appreciate your feedback regarding our dining options and will share it with our team to help improve future experiences. We look forward to welcoming you back soon for a seamless stay.Sincerely,Millennium Maxwell House Hotel Nashville