Quality Suites Nashville Airport

Name: Quality Suites Nashville Airport
Address: 2615 Elm Hill Pike, Nashville - TN, united-states
Telephone: +44-204-505-9777
Rating: 4.6

Downtown, Nashville - TN, United States

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About Quality Suites Nashville Airport

location

This hotel is located in Nashville.

facility

The hotel has a lift and features 50 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including golf and a gym.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Quality Suites Nashville Airport

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Wifi
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  EV Charging Station
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Fireplace
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  Room service
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Golf
Transfers
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  Airport Transfers

Location

Around this property:

Airport

1900.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

524

Very Good

Average

Poor

Terrible

Recent Reviews: 684

User:Jennifer B
Trip type: Family
Disgustingly Dirty!
28 Mar 2026
Our room was disgustingly dirty and I almost wondered if I was being pranked. Looking back, I should have complained and asked for a different room, but I was tired and just wanted to sleep and get through the night. There were what looked to be fresh stains in the bath tub, so I didn’t shower and just waited until I got home. The couch had so many stains so I told my kids not to sit on it. The breakfast was pathetic - not many options. Don’t be fooled - don’t stay here!
User:Dianne B
Trip type: Business
Nothing “Quality” about it
15 Jan 2026
I was shocked how dirty and run down the room was. The arrival staff also was not very helpful. When I check in, the front desk staff was outside smoking (I arrived around 11pm). They came back inside when I got out of my vehicle. They were pleasant during the check in process. I went to my room, dropped off my things and went back to the front desk to request 2 extra pillows. The staff member said “there are extra pillows in the closest in your room.” I told him there were no pillows, just 1 blanket. He told me they were short on pillows, so I might need to use the blanket as a pillow. I was shocked. I went back to my room and he knocked on the door and told me he had 2 take 1 from another room, but he could only get me 1 extra pillow. I have NEVER heard of such ridiculousness. The room was subpar. I have included photos. I would not call this a “Quality suite” of any kind! The pull cords for the light/fan were nonexistent, I’m not sure what the stains on the couch are from and just very rundown, rusted shower drain, shampoo and conditioner we’re not attached to the wall and were empty.
User:Keara R
Trip type: Couples
Do NOT stay here...PERIOD
03 Jan 2026
This is my 2nd review if this property. The first review was written in 2018 and was a glowing recommendation. Unfortunately this review is the exact opposite. I can no longer recommend this location. This was my 4th time staying here and this time was for 4 nights. The facility is now rundown (mold in the grout lines of the shower, huge rips in the couch in the lobby area, cracks/holes in the ceiling, etc). Only a handful of tv channels on their directv was working. Asked the front desk attendant about it and was simply told they arent working and you just have to find a channel that does work...well, duh! The breakfast was horrible, dried out scramled eggs and microwaved sausage patties. Was told breakfast was served until 9a but 830a when the eggs were empty, they refused to get more. In addition, the waffle batter dispenser was broken, so no waffles, either. Instead of filling cups and placing them in the fridge for patrons to use the next morning, the overnight front desk attendant sat on his/her phone. Safe in the room also "wasn't working" according to the staff so we had to take our valuables with us at all times.Do not stay here. There are LOTS of other hotels in the area. Pick one of those instead.
User:Marsha B
Trip type: Couples
Stay at the quality inn nashville airport
13 Oct 2025
Bed and pillows where great. The mirror over the bathroom sink was horrible looking. Needs replacing or painted, it was plastic. Carpet in the hallway was pretty nasty in some spots.pool looked awful and was green. Unfortunately our room faced it. Front desk beautiful girl was supper nice and friendly. Breakfast was the typical breakfast found at these types of motels. Was pretty good. Alejandra J, at Quality Suites Nashville Airport, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that the bed and pillows met your expectations and that our breakfast offered a familiar option for this type of property. However, I’m genuinely sorry for the concerns you raised.I understand that its appearance was not as expected. We will review the fixture, and I will personally ensure it is either refreshed or replaced promptly. I understand that the condition you described reflects poorly on the overall experience. I will coordinate a carpet inspection and scheduling for targeted cleaning or replacement where needed. A green, unappealing pool is not the standard we aim to provide it was in that condition because we have closed the pool for the season. I will escalate this to our maintenance team and ensure proper treatment and cleanliness moving forward.I’m glad you found our front desk associate friendly. I’ll pass along your kind words to the team and recognize the individual for delivering excellent service. We value your feedback and would welcome another chance to deliver a significantly improved experience on a future visit.Please feel free to reach out us with any additional details or concerns.Sincerely,Kiran BanothFront Desk ManagerQuality Suites Nashville Airport.
User:Adrian C
Trip type: Family
ROACHES ROACHES ROACHES
24 Sept 2025
Absolutely disgusting stay. The first thing we saw when walking into our room was a cockroach running behind the entertainment center. The ice bucket had a gum wrapper, dirt, and even more roaches. Clearly no cleaning or pest control is happening here. Completely ruined our night in Nashville and left us feeling uncomfortable and grossed out. This hotel is unacceptable, and I would never stay here again. Do yourself a favor and book elsewhere. Alejandra J, at Quality Suites Nashville Airport, responded to this review Dear Guest,Thank you for taking the time to share your experience. I’m truly sorry to hear about the severe cleanliness and pest-control issues you encountered. What you described is unacceptable and not reflective of the standards we strive to maintain.Cockroaches in the room and the presence of debris in the ice bucket indicate a breakdown in our housekeeping and maintenance processes. I will personally escalate this with our housekeeping and pest-control teams to investigate immediately and implement urgent corrective actions.This kind of experience understandably ruins a stay, and I regret the impact it had on your visit to Nashville.I would appreciate the opportunity to learn more details so we can address this properly and prevent recurrence. We value your feedback as it helps us improve, and I hope you’ll consider giving us another chance to demonstrate the level of cleanliness and guest care we aim to provide.Sincerely,Kiran BanothFront Desk ManagerQuality Suites Nashville Airport