Best Western Plus New Orleans Airport Hotel

Saint Rose Area, New Orleans - LA

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About Best Western Plus New Orleans Airport Hotel About Best Western Plus New Orleans Airport Hotel

Location

This hotel warmly welcomes guests in Kenner.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Best Western Plus New Orleans Airport Hotel

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Golf
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  Gym
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

167

Very Good

Average

Poor

Terrible

Recent Reviews: 378

User:Jude R
Trip type: Family
Great Management
15 Feb 2025
Worked to accommodate and early check in with no additional fees!!! Great experience with staff!! Found us a room and ensured it was clean and ready to go!!!!Clean rooms, nothing fancy but in great condition and close to our destination that it made for a excellent experience!!!!
User:Shelly L
Trip type: Friends getaway
CRUISE GETAWAY
30 Jan 2025
Very nice hotel. Staff very friendly. Close to airport. We didn't eat breakfast. Close to restaurants and other places. They held it luggage for free while we waited for our room so we could go eat. Beds not bad, a bit to hard for me but not awful
User:Erin J
Trip type: Family
Manager was argumentative
11 Jan 2025
I booked a room for 3 people through AAA. I picked a room based off what I thought was ok for 3 people. The man that checked us in was very nice and helpful, and he asked if we wanted a different bed for 3 people. The next morning at breakfast my mom went to ask for another towel since we only had 2 and the older man at the front proceeded to argue with my mother how we lied when we got the room because it was only meant for 2 people. He was very rude and argumentative. Also the light fixture in the bathroom was missing a lightbulb terri s , Other at Best Western Plus New Orleans Airport Hotel, responded to this review Dear V4260PMerinj, Thank you for your feedback and for giving us the opportunity to clarify the situation. We understand that accommodating the needs of all guests is important, and our front desk team strives to provide solutions wherever possible. After you mentioned your concerns about late check-in and having three people in the room, our staff did their best to suggest a larger room during checkin with an additional bed. However, we respected your preference for one bed, as you explained that your granddaughter doesn’t like to sleep alone. We apologize if there was any miscommunication or if the situation caused any inconvenience. Your comfort is our priority, and we are committed to ensuring that all our guests feel welcome and well cared for during stays. We also sincerely apologize for the inconvenience caused by the non-functioning bulb in the desk lamp during your stay. This does not meet our usual standards, and we have addressed the issue with our maintenance team to ensure all amenities are in perfect condition for our guests. We appreciate your understanding and value your feedback as it helps us improve. We hope to welcome you back for a flawless stay in the future. Best Regards,
User:Kris W
Trip type: Couples
Excellent experience ever...
01 Dec 2024
5 stars for sure, the room was clean. Everybody has been so kind and helpful. We were trying to figure out where to leave our car while going on a cruise and they had parking at the hotel, and it was a lot cheaper than anywhere else. And they even called a cab for us. Best experience. Thank you all.
User:Amanda R
Trip type: Business
No airport shuttle. Two places the room was visibly dirty.
17 Nov 2024
No airport shuttle! I even put in the reservation notes that I needed an airport shuttle. If I saw that come in, I would call the client to let them know it is not longer available. The room had two places it was visibly dirty. I did not notice until the morning. Too gross to post the photos. The staff was very nice and I don't like to leave bad reviews. My uber driver told me to stay at the Hilton next time as the do have a working airport shuttle. terri s , Other at Best Western Plus New Orleans Airport Hotel, responded to this review Dear Guest,Thank you for your feedback. We apologize for any confusion regarding the airport shuttle. However, we do not advertise an airport shuttle service, and I would like to understand where this information was provided to you so we can address any misinformation. We also regret the cleanliness concerns you experienced during your stay. Your comments have been shared with our housekeeping team to ensure such oversights do not happen again. We are glad to hear our staff made a positive impression and appreciate your understanding. Please feel free to contact us directly with more details so we can ensure a better experience on your next visit. Warm regards,

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Best Western Plus New Orleans Airport Hotel

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