tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

Embassy Suites New Orleans

images

View Gallery

image url
image url

Embassy Suites New Orleans

locationConvention Center, New Orleans - LA

Share this Dealshare

About Embassy Suites New OrleansAbout Embassy Suites New Orleans

Location

Located in the fashionable arts and warehouse district, this city hotel is just steps away from the Ernest N. Morial Convention Center. The French Quarter and famous Bourbon Street are just a stroll from this hotel, as are the Riverwalk Marketplace shopping centre, Harrah's Casino and the Louisiana Children's Museum. There are numerous restaurants and shops, as well as links to the public transport network in the immediate vicinity. The No Union Passenger train station is a 6-minute walk from the hotel, and Wolddenberg Park is 4 minutes on foot. Other nearby places of interest include the D-Day Museum (5 minutes’ walk), Aquarium of the Americas (3 minutes) and Audubon Zoo (6.5 km away). Baton Rouge is around an hour and a half’s drive from the hotel.

Facility

Guests have a choice of 346 suites, 269 single rooms and 101 double rooms located in a 16-storey main building and a 10-storey auxiliary building. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. 4 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, golf, a gym, aerobics, a spa and hiking.

Meals

Dining facilities include a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Embassy Suites New Orleans Amenities at Embassy Suites New Orleans

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      CleanStay (Hilton)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Restaurants

80 m

Shopping opportunities

300 m

River

400 m

City Centre

1 km

Train Station

1.3 km

Park

1.6 km

Tourist Centre

1.7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

943

Very Good

467

Average

272

Poor

193

Terrible

264

Recent Reviews: 2139

  • User:Nils B

    Trip type: Business

    Poor experience, costly

    rating04 Jun 2026

    Shabby, run down hotel, a/c making horrible noise prohibiting sleep despite earplugs with noise cancellation. Technician unable to fix problem, no option to change to different room without problem. Manager not willing to solve.

  • User:Veronica P

    Trip type: Family

    Manager Marvin with the assistance of front staff Taylor TOTALLY went above & beyond ❤️

    rating21 May 2026

    Location -- EXCELLENT Atmosphere -- EXCELLENT Room -- had 1 little problem requested a room change & the Manager Marvin corrected the problem and made everything PERFECT !!!!Value -- DEFINITELY worth it !!!!Cleanliness-- EXCELLENT Noise level -- PERFECT Service -- WAY ABOVE AVERAGE = EXCEPTIONAL !!!Amenities -- VERY ACCOMMODATING Embassy Suites Customer Care, Other at Embassy Suites by Hilton New Orleans, responded to this review We are so happy to hear you had a great stay at Embassy Suites New Orleans and Marvin /Taylor were able to assist you with excellent service. We hope to see you again the next time your travels bring you back to Nola !

  • User:Sidney S

    Trip type: Family

    Stay in New Orleans and Cece’s help

    rating17 May 2026

    CeCe was very helpful and took care of me and answered all my questions Embassy Suites Customer Care, Other at Embassy Suites by Hilton New Orleans, responded to this review Thank you for your feedback on your recent stay with the Embassy Suites New Orleans. We are so happy to hear you enjoyed your stay and will certainly pass along the positive feedback with Cece.

  • User:Sema Y

    Trip type: Solo travel

    DISRESPECTFUL

    rating26 Apr 2026

    On the night of my stay, I arrived late at the hotel and was assigned a standard room instead of the Queen Suite I had originally reserved. When I requested a change, I was informed that the hotel was fully booked and that I could cancel my reservation if I wished. However, as the booking had already been prepaid and was non-refundable, this was not a feasible option.This information was not communicated to me at the time of check-in. I only realized the discrepancy after going to my room and discovering that it was not the one I had booked. When I returned to the front desk to address the issue, I felt that my concern was not taken seriously and that the response I received was dismissive.Additionally, despite there being no prior notice on Booking.com, I was asked to provide a $300 deposit upon arrival. I book the rezervation on booking and there was no information about the deposit. Unfortunately, my card was declined due to a temporary system issue with my bank. Although I explained that I had just completed an 18-hour journey and would be staying for five nights, the staff did not agree to process the deposit the following day. Instead, I was asked to wait in the lobby for approximately two hours until my bank’s system issue was resolved.Furthermore, the front desk staff member on duty that evening behaved in an unprofessional and overly familiar manner. Despite my polite request to be addressed appropriately, I was repeatedly called “sweetie,” which made me feel uncomfortable. When I wanted to see the Duty Manager he said he is the manager.Overall, this was the most disappointing check-in experience I have ever had. Embassy Suites Customer Care, Other at Embassy Suites by Hilton New Orleans, responded to this review Thank you for your feedback on your recent stay. We can understand how frustrating this may have been. We have since followed up with our team and resolution for future. Thank you again !

  • User:Lisa H

    Trip type: Business

    Welcoming

    rating26 Apr 2026

    Friendly staff and accommodating! Marvin, at the front desk, was welcoming when we arrived and made sure we had what we needed to ensure our visit was great. Made some restaurant recommendations for us as well. Hope to stay here again. Embassy Suites Customer Care, Other at Embassy Suites by Hilton New Orleans, responded to this review We are delighted to hear that you had a great stay at Embassy Suites New Orleans. We will be sure to pass along the positive notes to Marvin and team.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot