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Hilton New Orleans Riverside

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Hilton New Orleans Riverside

locationConvention Center, New Orleans - LA

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About Hilton New Orleans RiversideAbout Hilton New Orleans Riverside

Location

Located on the banks of the Mississippi, this resort lies within walking distance of the Riverwalk, and the French Quarter is only three blocks away.

Facility

1615 non-smoking rooms are available to guests in a 28-storey main building and a 5-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a hairdresser and a page service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site basketball. For a fee, tennis is also available. Squash and yoga or, for a fee, a gym, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hilton New Orleans Riverside Amenities at Hilton New Orleans Riverside

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Basketball

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      Children's Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2968

Very Good

2510

Average

1373

Poor

604

Terrible

384

Recent Reviews: 7839

  • User:Stella H

    Trip type: Business

    Yeeess.

    rating11 Jun 2026

    The hotel is a prime location. I experienced excellent customer service from all the employees but Jarred and Pierre were exceptional!! They both took time out to listen and accommodate each of my questions. The recommendations were on point ‼️😄🎼 🥘

  • User:Shirley T

    Trip type: Business

    Best Experience Ever!!!!❤️

    rating10 Jun 2026

    Staff extremely friendly and helpful. The rooms are nice and well-kept. The cost was perfectly in my price range and I could have easily stayed longer. I will definitely book again!!!❤️ General Manager, General Manager at Hilton New Orleans Riverside, responded to this review Dear Shirley,Thank you for the wonderful review! We’re delighted to hear that our friendly and helpful staff helped make your stay so enjoyable. It’s also great to know you found our rooms comfortable and that the value fit your budget so well. Hearing that you could have easily stayed longer and plan to book with us again is one of the best compliments we can receive. We truly appreciate your kind words and look forward to welcoming you back for another great stay soon!David Piscola, General Manager

  • User:Hewitt L

    Trip type: Family

    Pleasant

    rating09 Jun 2026

    Terilyn provided us with exceptional service. Terilyn was nice a pleasant.I will return. General Manager, General Manager at Hilton New Orleans Riverside, responded to this review Hi Hewitt,Thank you for the wonderful review! We’re delighted to hear that Terilyn provided you with exceptional service. Her friendly and pleasant attitude is exactly the kind of hospitality we strive to deliver, and we’ll be sure to share your kind words with her. We truly appreciate your feedback and are thrilled to hear you plan to return. We look forward to welcoming you back soon!David Piscola, General Manager

  • User:brian J

    Trip type: Business

    A warm welcome by Daejah P.

    rating09 Jun 2026

    I would like to recognize Deajah P. at Hilton New Orleans Riverside for providing an exceptional check in experience!!’From the moment I arrived, Deajah was warm, professional, and genuinely welcoming. She made the check in process seamless while ensuring I felt valued as a guest. Her positive attitude, attention to detail, and willingness to help immediately stood out when I asked about the amenities, i love pickleball so that along with her professionalism made a lasting impression.Also, Deajah has a fun, goofy sense of humor that was incredibly refreshing after a long day of travel.Please extend my sincere appreciation to Deajah for her outstanding service. My stay is until Saturday but because of my interaction with Daejah I plan on extending it for 8 more days but ima take it one day at a time lol. Thank you, Deajah, for making me feel welcomed. General Manager, General Manager at Hilton New Orleans Riverside, responded to this review Dear Brian,At Hilton New Orleans Riverside, we know that incredible service is what truly sets us apart. Deajah will be incredibly grateful that her warmth and dedication to ensuring that guests are well taken care of left such an incredible impression on you. We hope that you had a great stay and took full advantage of our excellent amenities while you were visiting. It would be our pleasure to welcome you back anytime for another memorable stay.David Piscola, General Manager

  • User:Gabrielle Q

    Trip type: Family

    Great stay!

    rating08 Jun 2026

    Enjoyed my time at the Hilton! Britany at Junction Coffee went above and beyond to suggest restaurants and attractions for our stay! General Manager, General Manager at Hilton New Orleans Riverside, responded to this review Hello Gabrielle,Thank you for the kind words and the perfect rating! It was wonderful to have you with us at Hilton New Orleans Riverside, and hearing that Britany took such great care of you fills us with pride. We hope you had a great time exploring the attractions and dining options here in New Orleans, and we hope to see you again soon.David Piscola, General Manager

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