tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

Hyatt Place New Orleans/Convention Center

images

View Gallery

image url
image url

Hyatt Place New Orleans/Convention Center

locationConvention Center, New Orleans - LA

Share this Dealshare

About Hyatt Place New Orleans/Convention CenterAbout Hyatt Place New Orleans/Convention Center

Location

This hotel is located in New Orleans.

Facility

The hotel has a lift and features 170 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a television with satellite and pay-per-view channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Hyatt Place New Orleans/Convention Center Amenities at Hyatt Place New Orleans/Convention Center

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Safe Stay (AHLA)

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Centre

0 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

786

Very Good

558

Average

224

Poor

115

Terrible

126

Recent Reviews: 1809

  • User:Jake B

    Trip type: Business

    Average

    rating01 Jun 2026

    Older hotel with elevator out and outdated shower but very clean. Staff was nice but had to take the stairs with only one elevator which happens. The problem is the stairs led to emergency only exits so then you had to go back up the stairs, lol.

  • User:Alan P

    Trip type: Couples

    Too much trouble

    rating20 May 2026

    We had a two night pleasure stay. The guy checking us in seemed more annoyed than welcoming, but everyone we met after that was very nice. The hotel was well-appointed: what you’d expect from a good Hyatt. Breakfast was decent, but nothing special. One of the two elevators was out for the length of our stay. Between that and the finicky elevator security, there were long waits. Speaking of things that didn’t work, the internet was out for hours on day #2.The room was good with a comfortable bed, but the room had some really annoying quirks. I hate it when the toilet paper is mounted on the wall behind you requiring contortionist motions. Maybe it’s okay in your 20s, but in your 70s it’s a tough reach.There is a nice desk, but they put the coffee maker, microwave and phone on it reducing usable space to almost nothing. There’s room on the cabinet to the right. At least put the microwave there. Also, there were no electric outlets near the desk.Valet parking is the only option: pretty much the NOLA norm. Since we left our car parked for the duration, this location is nice for public transit. It’s a quick walk to the Julia station for the Riverfront streetcar. We made good use of the $3/day RTA ticket. Valet parking worked fine until departure day. Before we booked this hotel, I verified that we could get our car real early because I knew that we would be leaving around 3:30am. They p!romised 24 hour staffing for the hotel and parking. Before leaving the room, I called down to the desk and no one answered. We went downstairs and no one could be found. We wandered about the hotel for sometime without finding anyone. Calls to the hotel number went unanswered. I finally found someone in the kitchen who went and got someone to help who then woke up someone who could get the car. In all, it took about 40 minutes from leaving our room to driving away. This is not what I expect at a Hyatt! Island Hospitality, Owner at Hyatt Place New Orleans/Convention Center, responded to this review Thank you for your detailed feedback. We’re glad to hear you enjoyed the room comfort, location, and that many of our team members made a positive impression.We apologize for the inconveniences you experienced with the elevators, internet, and valet timing at departure, as well as some room layout frustrations. Your comments are appreciated and will be shared with our team as we continue to improve.We hope to have the opportunity to welcome you again for an even smoother stay in the future.

  • User:Steph C

    Trip type: Business

    So much potential

    rating14 Apr 2026

    LThe location is prime, offering easy access to local attractions and public transportation. Breakfast is good, featuring a variety of freshly baked pastries, seasonal fruits, and quality coffee. However, the rooms were moldy and dusty, with musty odors and visible signs of neglect, which negatively impacted the overall comfort. Island Hospitality, Owner at Hyatt Place New Orleans/Convention Center, responded to this review Thank you for your feedback. We’re glad you enjoyed our convenient location and breakfast offerings.We’re sorry to hear that aspects of your room did not meet expectations. Your comments have been noted and will be shared with our team as we continue to improve the overall guest experience.We appreciate you sharing your thoughts and hope to welcome you again in the future.

  • User:Z3866KBmariah

    Trip type:

    Take the Stairs!!!

    rating05 Apr 2026

    This hotel was right across from the convention center which was convenient. The breakfast was OK. My family got stuck in the elevator, which is an experience I would NEVER like to repeat. We were able to get in touch with the front desk, but it still took a bit for us to get out. We were located on the 8th floor. Island Hospitality, Owner at Hyatt Place New Orleans/Convention Center, responded to this review Thank you for your feedback. We’re glad you found our location convenient to the convention center and enjoyed the breakfast.We sincerely apologize for the elevator experience you encountered, as we understand how unsettling that can be. Your comments have been shared with our team to help ensure a smoother and more comfortable stay for all guests.We appreciate you taking the time to share your experience and hope to welcome you again in the future.

  • User:123tanyat

    Trip type:

    I have never had this happen before

    rating04 Apr 2026

    We stayed 1 overnight.The bathroom had hair in the shower and on the floor by sink and toilet. I found old smelly food in fridge. Island Hospitality, Owner at Hyatt Place New Orleans/Convention Center, responded to this review Thank you for sharing your feedback. We’re sorry to hear that your room did not meet expectations during your stay.Cleanliness is very important to us, and your comments have been shared with our team for review and improvement. We appreciate you bringing this to our attention and hope to provide you with a much better experience in the future.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot