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Intercontinental New Orleans

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Intercontinental New Orleans

locationDowntown, New Orleans - LA

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About Intercontinental New OrleansAbout Intercontinental New Orleans

Location

This hotel is housed in a luxury property strategically located adjacent to New Orleans’ French Quarter on the historic St. Charles Avenue Streetcar Line, next to the renowned Warehouse/Art District and Harrah's Casino. The hotel is just a short walk from the Aquarium of the Americas, the World War II Museum, the newly renovated Convention Center, the Superdome, the New Orleans Arena and the Riverwalk shopping plaza. Louis Armstrong International Airport is just 24 km away.

Facility

The hotel has a lift and features 479 rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, translation services, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Intercontinental New Orleans Amenities at Intercontinental New Orleans

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1927

Very Good

689

Average

240

Poor

96

Terrible

81

Recent Reviews: 3033

  • User:David B

    Trip type: Couples

    clean, comfortable, very nice employees, good breakfast, concierge recommended a wonderful place for dinner. location is not the

    rating12 Jun 2026

    location is not the best, but it is walkable to the French quarter. I would stay there again.

  • User:shawnmR3199SA

    Trip type: Family

    Nice stay in NOLA.

    rating12 Jun 2026

    Beautiful hotel and great location. Walking distance from many of the sites. Room was spacious and clean. Hotel bar/ restaurant was convenient with good food and service.

  • User:LarryCathy

    Trip type: Family

    Humm

    rating11 Jun 2026

    Nice place but trendy. One must use host to be able to be seated at peets for breakfast thus meant it’s not self serve breakfast bar. So tip for host is mandatory. $31 for breakfast plus tip and taxes over $41! Serve was good but really. I can and have served myself for years in other high end hotels

  • User:Laura46v

    Trip type: Couples

    Great location and amenities

    rating11 Jun 2026

    Hotel Intercontinental is walkable to meet up for booked tours . The room is spacious, the bed linens of top quality, and the breakfast buffet has a great spread. Staff are all courteous and attentive. George helped us book two tours and learned a lot about the city. Upgraded to a top floor room 1413 which does not get the afternoon sun.

  • User:Abbie B

    Trip type: Business

    Good for work and play, but mostly work

    rating10 Jun 2026

    Stayed at the Intercontinental for a conference recently, which was also where the event was held. Super convenient. Trolley stop right out front on St. Charles, some decent restaurants nearby (esp in a short Uber). Rooms were pretty good. Had a balcony and end room, but it was entirely shaded by the I think a parking garage or huge office building next door (see pic of balcony view). Still nice to have a balcony, but if you sat too far up, like 15 rooms could also see you, so it wasn’t exactly relaxing (best to stay back). There was also a constant fan going off the entire time, but we weren’t (my mom came with) in the room much or enough for us to call and ask about it. Kuerig coffee maker was nice, and there was a little desk and 2 large side tables in I think a standard king room. Checked out the gym one morning for 20-30 mins, and it was nice! Free fruit and you could fill up a water bottle.It was great having two restaurants on site- Pete’s which was a nice piano bar that also served breakfast and Trenasse, which was surprisingly bustling for a Thursday at 9pm, and had decent baked oysters and old-fashioneds. Also when checking in, bc I’m an IHG member (free to sign up online b4 booking), we got 2 free drink tickets for Pete’s, which were valued at up to $15 each. Good people watching. Overall, probs wouldn’t stay here for a fun Nola trip, neighborhood was a little too corporate, but not at all bad for a conference! Soci Assist, Other at InterContinental New Orleans By IHG, responded to this review Hi Abbie B,We are pleased to hear that our location was convenient for your conference and that you enjoyed the amenities, including the gym and on-site dining options. We understand your concerns about the balcony view and the noise, and we appreciate your feedback as it helps us improve our guest experience. It's great to know you made use of the IHG member benefits during your stay. We hope to welcome you back for another visit, whether for business or leisure.- The Staff at InterContinental New Orleans

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