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Baccarat Hotel & Residences New York

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Baccarat Hotel & Residences New York

locationMidtown West, New York Area - NY

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About Baccarat Hotel & Residences New YorkAbout Baccarat Hotel & Residences New York

Location

This hotel is located in the heart of New York City.

Facility

The hotel has a lift and features 114 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Baccarat Hotel & Residences New York Amenities at Baccarat Hotel & Residences New York

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

858

Very Good

83

Average

26

Poor

26

Terrible

28

Recent Reviews: 1021

  • User:Kisa p

    Trip type: Family

    Very disappointed

    rating07 Jun 2026

    I was really looking forward to the tea here but was very disappointed. The ambience was great. The service was decent, but definitely not high end. It definitely didn’t match the price. Usually, savories and sweets are served separately and they didn’t change plates. When I went, the scones were perfect. However, the savories and the rest of the sweets were highly disappointing. I’ve been to many high teas in LA and in London and have never experienced such bland dry food. Tea was good (never offered milk). Go to the Peninsula Beverly Hills or Oscar Wilde in London…wayyyy better Mirela Dragoi, Other at Baccarat Hotel New York, responded to this review Dear Kisa p,Thank you for taking the time to share your feedback. We truly appreciate your visit and are glad to hear you enjoyed the ambiance and found the scones and tea to your liking.We are, however, very sorry to learn that the rest of your experience did not meet your expectations. Your comments regarding the quality and presentation of the savories and sweets, as well as the service details such as plate changes and offering milk with tea, are taken very seriously. This is not the level of refinement or consistency we strive to deliver, especially at the price point of our afternoon tea.We also sincerely regret that the overall value did not align with your prior high tea experiences. Comparisons such as yours are important to us, and we will be reviewing your feedback with our culinary and service teams to ensure improvements are made.We hope you might consider giving us another opportunity in the future so we can provide the elevated experience we are known for. Should you be open to it, we would welcome the chance to personally assist with your next reservation.Sincerely,Mirela DragoiHotel Manager

  • User:Andrey S

    Trip type: Family

    doesn’t feel the same anymore

    rating07 May 2026

    I’ve stayed at Baccarat many times over the years, but unfortunately the hotel doesn’t feel the same anymore. What used to feel warm, elegant, and truly luxury now feels much colder and less welcoming.Another thing that became very noticeable is the constant expectation for tips from some staff members. Guests are happy to tip for good service, but lately it feels uncomfortable and excessive at times. This includes some bellmen, doormen, and even house car drivers.The overall atmosphere and management also seem very different from before. It’s disappointing to see after so many years. Mirela Dragoi, Other at Baccarat Hotel New York, responded to this review Dear Audrey S,Thank you for taking the time to share your reflections with us, and for your many years of loyalty to Baccarat. I read your comments personally and was genuinely disappointed to learn that your recent experience did not evoke the warmth, grace, and sense of refined hospitality that have long defined our hotel.I was also concerned to read your observations regarding interactions that created discomfort around tipping. Our team is held to the highest standards of discretion and sincerity; service should never feel anticipated or transactional. I am addressing this matter directly with our leadership group to ensure our service culture remains rooted in genuine hospitality and respect.As a long-standing guest, your perspective carries tremendous weight, and I would welcome the opportunity to understand more fully what you experienced and where we may do better. Should you be willing, I would greatly appreciate connecting with you directly. Your insight would be invaluable as we continue to evolve while remaining true to the spirit that has always defined Baccarat.Thank you again for your honesty and for sharing your disappointment so openly. I truly hope we will have the opportunity to regain your confidence and welcome you back in the manner you deserve.Sincerely,Mirel DragoiHotel Manager

  • User:MartaNowocien

    Trip type:

    There is no place in NYC like that

    rating03 May 2026

    We are still in the hotel - it is wonderful. We are 3rd time in NYC and we think that is it the best hotel here. Rooms are spacious, clean and comfortable. Service is on the high top. So great to have some more days here. Marta and Rafał Mirela Dragoi, Other at Baccarat Hotel New York, responded to this review Dear MartaNowocle,It is a true pleasure to know that you are currently with us and enjoying your stay. To be recognized as your favorite hotel in New York City especially on your third visit is an honor we hold in the highest regard.We are delighted that the generous space, comfort, and immaculate condition of your room have contributed to your experience, and that the service provided by our team has met the level of excellence you expect. Creating an environment where our guests can fully relax and feel impeccably cared for is at the heart of what we do.We are thrilled you have more days ahead to enjoy the city and your time with us. Please allow us to continue enhancing your stay in any way we can.With our warmest regards,Mirela DragoiHotel Manager

  • User:MarkRukavina

    Trip type:

    Incredible hotel, our favorite in New York!

    rating26 Apr 2026

    Absolutely love the Baccarat hotel in New York. This is our only choice when we stay in New York. It's beautiful, the staff is incredible, and the location is the best. The lounge is beautiful and the bar is fun, with tasty drinks.

  • User:imagointraveling

    Trip type: Couples

    If you’re debating between here and the St Regis, explore no more - THIS is your place.

    rating29 Mar 2026

    Will be back! Five star+ service and stunning, modern rooms with baccarat crystal accents, bar, glassware etc. Concierge was able to confirm hard to get day of reservations - we were impressed. Butler pressed wrinkled items at arrival (no charge). Beautiful Mercedes Maybach available for local drop offs at no cost. Gorgeous bar and salon.If you’re debating between here and the St Regis, explore no more - THIS is your place. Mirela Dragoi, Other at Baccarat Hotel New York, responded to this review Dear imagointraveling,Thank you for taking the time to share such a wonderful review. We are truly honored by your comparison and thrilled to know that your experience with us exceeded expectations, from the elegance of your accommodations to the thoughtful touches throughout your stay.It is especially gratifying to hear that our concierge successfully secured your day‑of reservations and that our butler service and complimentary Maybach transportation added to the ease and enjoyment of your visit. These details are exactly where we strive to make a meaningful difference. We’re also delighted that you enjoyed our bar and salon, both are designed to be as memorable as they are beautiful.Your kind words affirm our commitment to five‑star, personalized service, and we cannot thank you enough for recommending us so enthusiastically.We very much look forward to welcoming you back for another exceptional stay.Sincerely,Mirela DragoiHotel Manager

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