Best Western Queens Gold Coast

Recent Reviews: 412

• User: Panamera D

  Trip type: Couples

  better bargain than most in NYC

  Needed a place to stay near family ... picked this hotel because of free off-street, non-valet parking and decent price... Excellent breakfast for a chain hotel -- lots of different foods (incl. eggs, sausage, make-your-own waffles, french toast, fruit, good croissants, breads for toast, cooked oatmeal, etc.); in the top 10% of hotel-chain breakfast foods. Parking lot is tight -- not great if you… Read moreNeeded a place to stay near family ... picked this hotel because of free off-street, non-valet parking and decent price... Excellent breakfast for a chain hotel -- lots of different foods (incl. eggs, sausage, make-your-own waffles, french toast, fruit, good c… Read more

• User: MainlyMaine

  Trip type: Family

  Best for quality and value in Queens

  This is the place to stay in Queens. Consistently rated highly on trip advisor, more so than most other hotels here, especially at this price point. Consistently friendly staff. Consistently clean rooms. FREE PARKING !!!! It has its quirks, so be prepared: the sinks are in the room's foyer; there are no stairs to the parking deck; there is just one elevator. But these are not at all important unle… Read moreThis is the place to stay in Queens. Consistently rated highly on trip advisor, more so than most other hotels here, especially at this price point. Consistently friendly staff. Consistently clean rooms. FREE PARKING !!!! It has its quirks, so be prepared: the… Read more

• User: samten6

  Trip type: Couples

  Heat is always on

  This old hotel has an HVAC system where the heat is always on even when it says it’s off. May be true with AC; you should ask before booking. We switched rooms but the problem is in every room. It was so hard to sleep we had to open the window. Guest Relations, Owner at Best Western Queens Gold Coast, responded to this review Thank you for your feedback. We sincerely apologize for the inconve… Read moreThis old hotel has an HVAC system where the heat is always on even when it says it’s off. May be true with AC; you should ask before booking. We switched rooms but the problem is in every room. It was so hard to sleep we had to open the window. Guest Relati… Read more

• User: Nancy M

  Trip type: Family

  Rude and dismissive

  The front desk experience was one of the worst I’ve ever had. Completely unorganized when extending the reservation. The front desk clerk , Eddie, was rude and dismissive when I asked politely to wait until the morning to address a billing concern that wasn’t brought to my attention until 10:20pm. Eddie who made the 10:20 call acted like I was an inconvenience rather than a paying guest. There was… Read moreThe front desk experience was one of the worst I’ve ever had. Completely unorganized when extending the reservation. The front desk clerk , Eddie, was rude and dismissive when I asked politely to wait until the morning to address a billing concern that wasn’t… Read more

• User: 677doreeng

  Trip type: Family

  overnight stay

  Decent hotel in the middle of Queens, NY. Room was comfortable , clean and quiet. Breakfast had a good variety.Off street parking was a plus Guest Relations, Owner at Best Western Queens Gold Coast, responded to this review Thank you, Doreen! We’re thrilled to hear that you enjoyed your stay and found the room comfortable, clean, and quiet. It's great to know you appreciated the breakfast var… Read moreDecent hotel in the middle of Queens, NY. Room was comfortable , clean and quiet. Breakfast had a good variety.Off street parking was a plus Guest Relations, Owner at Best Western Queens Gold Coast, responded to this review Thank you, Doreen! We’re thrill… Read more