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Crowne Plaza Englewood

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Crowne Plaza Englewood

locationFort Lee, New York Area - NY

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About Crowne Plaza EnglewoodAbout Crowne Plaza Englewood

Location

This hotel welcomes guests in Englewood.

Facility

The hotel has 2 lifts and features 194 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a CD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Crowne Plaza Englewood Amenities at Crowne Plaza Englewood

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

121

Very Good

130

Average

91

Poor

39

Terrible

35

Recent Reviews: 416

  • User:meir s

    Trip type: Family

    Unsafe, Unhealthy,

    rating20 Jan 2026

    Quite honestly awful. From midnight to 3am there was A LOT of dirty water leaking from the upstairs into our bathroom. We could not use the bathrooms as it was leaking in the shower and over the toilets. No one was around to deal with it. The next morning I asked to at the very least switch rooms, and the next room literally had the same issue. Water leaking from the ceiling all over the bathroom. We were only there two nights. They have not responded to weeks of calls about any type of refund or even partial refund. I have called and called, to never get a call back. Soci Assist, Other at Crowne Plaza Englewood by IHG, responded to this review Hi 817meirs,We’re truly sorry to hear about your experience and the inconvenience you faced during your stay. Your feedback is important to us, and we take these matters seriously. We understand the frustration of not receiving a timely response and assure you that we are looking into this issue. Please reach out to us through our official channels so we can address your concerns directly.- The Staff at Crowne Plaza Englewood

  • User:Elaine M

    Trip type: Couples

    They have bedbugs and will avoid you.

    rating03 Jan 2026

    They have bedbugs and won't refund my husband and I. They also did not provide any other form of resolution so we had to leave the hotel after one night. Won't answer any of our calls and keep saying manager will be in but never shows up apparently. Whole place is run down and doesn't seem like they clean anything properly.Carpeted floors dont seem to get vacuumed properly but bathroom seemed decent. Bed obviously dirty behind the mattress and filled with bed bugs eggs plus bed bugs scurrying away.Not really walkable to much. Soci Assist, Other at Crowne Plaza Englewood by IHG, responded to this review Hi O6071OIelainem,We’re truly sorry to read about this experience and understand how upsetting and unacceptable this situation is, especially given the seriousness of the concerns raised. Guest safety and cleanliness are top priorities, and reports of pests or unresolved maintenance issues are taken very seriously and escalated immediately. We regret that follow-up communication did not meet expectations and that a timely resolution was not provided during your stay. This matter will be reviewed thoroughly with our housekeeping, maintenance, and leadership teams to address both the condition of the room and the handling of your concerns. A member of our management team will be reaching out directly to connect with you and work toward an appropriate resolution. Thank you for bringing this to our attention so corrective action can be taken.- The Staff at Crowne Plaza Englewood

  • User:jacobkings

    Trip type: Family

    Not the worst

    rating03 Jan 2026

    The hotel is quite depressing overall, dated and well worn. Room was clean and perfectly fine, comfy beds and slept well. Air con unit was quite loud but heated the room fine. Windows were quite thin and weren’t the best at keeping the cold out.The hotel does need a major update, as it’s very dated and old. Breakfast was ok but not much choice. Staff attentive and friendly though, reception team were nice too. Pool wasn’t open.Booked mostly for location so wasn’t too bothered. Soci Assist, Other at Crowne Plaza Englewood by IHG, responded to this review Hi jacobkings,We’re glad to hear you found our staff attentive and friendly, and that you had a comfortable night's sleep. We understand your concerns about the dated facilities and appreciate your feedback on the air conditioning and windows. Your comments about breakfast variety and the pool are noted, and we’re always looking for ways to improve. Thank you for choosing us for our convenient location.- The Staff at Crowne Plaza Englewood

  • User:167dahlias

    Trip type: Business

    Horrible front desk

    rating09 Dec 2025

    Dump. Ann Marie or whatever her name is was nasty rude and not customer friendly. Poor front desk agents. Great because now I am at a hilton. So much better. Crown plaza never has working elevators. Food is awful. Employees are nasty.guess only tourists who have no idea how bad this place is stays there as its cheap. I will now notify my staff 22000 people Soci Assist, Other at Crowne Plaza Englewood by IHG, responded to this review Hi 167dahlias,We’re sorry to hear about your experience and appreciate your feedback. We strive to provide excellent service and will address your concerns with our team to improve. Your comments about the elevators and food are noted, and we’re committed to enhancing our guests' experience. Thank you for bringing this to our attention.- The Staff at Crowne Plaza Englewood

  • User:Maria V

    Trip type: Friends getaway

    Employees nice, but building and landscapes need refurbishing

    rating07 Nov 2025

    Inside is drab and old. Front and back of building landscape are all filled with dead trees and shrubs, as well as pollution. I took a walk around the hotel and saw dumped tires and empty bottles of alcohol. All the window treatments look dirty and old, and building needs a good painting. Concierges are nice, but the building does nothing for the neighborhood. Plus, entering from route 4 is bumpy, as the road needs to be repaved. Soci Assist, Other at Crowne Plaza Englewood by IHG, responded to this review Hi X3022SZmariav,We’re sorry to hear about your experience and appreciate your detailed feedback. We take pride in maintaining our property and will address your concerns with our team to ensure improvements are made. It's wonderful to hear our concierges made a positive impression. Your insights are invaluable as we strive to enhance our guests' experiences.- The Staff at Crowne Plaza Englewood

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