Crowne Plaza Englewood

Recent Reviews: 416

• User: meir s

  Trip type: Family

  Unsafe, Unhealthy,

  Quite honestly awful. From midnight to 3am there was A LOT of dirty water leaking from the upstairs into our bathroom. We could not use the bathrooms as it was leaking in the shower and over the toilets. No one was around to deal with it. The next morning I asked to at the very least switch rooms, and the next room literally had the same issue. Water leaking from the ceiling all over the bathroom.… Read moreQuite honestly awful. From midnight to 3am there was A LOT of dirty water leaking from the upstairs into our bathroom. We could not use the bathrooms as it was leaking in the shower and over the toilets. No one was around to deal with it. The next morning I as… Read more

• User: Elaine M

  Trip type: Couples

  They have bedbugs and will avoid you.

  They have bedbugs and won't refund my husband and I. They also did not provide any other form of resolution so we had to leave the hotel after one night. Won't answer any of our calls and keep saying manager will be in but never shows up apparently. Whole place is run down and doesn't seem like they clean anything properly.Carpeted floors dont seem to get vacuumed properly but bathroom seemed dece… Read moreThey have bedbugs and won't refund my husband and I. They also did not provide any other form of resolution so we had to leave the hotel after one night. Won't answer any of our calls and keep saying manager will be in but never shows up apparently. Whole plac… Read more

• User: jacobkings

  Trip type: Family

  Not the worst

  The hotel is quite depressing overall, dated and well worn. Room was clean and perfectly fine, comfy beds and slept well. Air con unit was quite loud but heated the room fine. Windows were quite thin and weren’t the best at keeping the cold out.The hotel does need a major update, as it’s very dated and old. Breakfast was ok but not much choice. Staff attentive and friendly though, reception team w… Read moreThe hotel is quite depressing overall, dated and well worn. Room was clean and perfectly fine, comfy beds and slept well. Air con unit was quite loud but heated the room fine. Windows were quite thin and weren’t the best at keeping the cold out.The hotel does… Read more

• User: 167dahlias

  Trip type: Business

  Horrible front desk

  Dump. Ann Marie or whatever her name is was nasty rude and not customer friendly. Poor front desk agents. Great because now I am at a hilton. So much better. Crown plaza never has working elevators. Food is awful. Employees are nasty.guess only tourists who have no idea how bad this place is stays there as its cheap. I will now notify my staff 22000 people Soci Assist, Other at Crowne Plaza Eng… Read moreDump. Ann Marie or whatever her name is was nasty rude and not customer friendly. Poor front desk agents. Great because now I am at a hilton. So much better. Crown plaza never has working elevators. Food is awful. Employees are nasty.guess only tourists who ha… Read more

• User: Maria V

  Trip type: Friends getaway

  Employees nice, but building and landscapes need refurbishing

  Inside is drab and old. Front and back of building landscape are all filled with dead trees and shrubs, as well as pollution. I took a walk around the hotel and saw dumped tires and empty bottles of alcohol. All the window treatments look dirty and old, and building needs a good painting. Concierges are nice, but the building does nothing for the neighborhood. Plus, entering from route 4 is bumpy,… Read moreInside is drab and old. Front and back of building landscape are all filled with dead trees and shrubs, as well as pollution. I took a walk around the hotel and saw dumped tires and empty bottles of alcohol. All the window treatments look dirty and old, and bu… Read more