Crowne Plaza Suffern-Mahwah

Name: Crowne Plaza Suffern-Mahwah
Address: 3 Executive Blvd, New York Area - NY, united-states
Telephone: 0204 505 9777
Rating: 4.1

new york area ny, united states

About Crowne Plaza Suffern-Mahwah

location

This hotel is located in Suffern. The nearest airport is New York - Newark Internationa (EWR).

facility

The hotel has a lift and features 230 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a microwave and a tea/coffee station. Satellite television and WiFi ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including golf, skiing, a gym, billiards, bowling and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Crowne Plaza Suffern-Mahwah

Facilities (3)

Internet accessRoom ServiceLaundry

Meals (2)

BarRestaurant

Room Facilities (1)

Room service

Location

Long Island, New York Area - NY, United States

3 Executive Blvd

Check-in from 4:00 PM · Check-out by 11:00 AM

Long Island, New York Area - NY, United States

3 Executive Blvd

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.1

Very Good

540 reviews

Value
Rooms
Cleanliness
Service

Excellent244
Very Good184
Average55
Poor23
Terrible34

Recent Reviews: 540

User: DanQ9
Trip type: Family
False 4am Fire Alarm and Evacuation ... Again, Apparently
Everything was great until the final night, when a false fire alarm at 4am forced the entire hotel to evacuate outside into the rain for 20-30 minutes. If it were a real emergency, that would be one thing, but the fact that it wasn't and there was no acknowledgement or apology whatsoever from the staff is what I found the most concerning. My sister later looked at reviews and found that apparently… Everything was great until the final night, when a false fire alarm at 4am forced the entire hotel to evacuate outside into the rain for 20-30 minutes. If it were a real emergency, that would be one thing, but the fact that it wasn't and there was no acknowled…
User: Wanderer24066821778
Trip type: Family
Extremely Disappointing Experience – No Accountability From Hotel or Booking Platform
I’m posting this review after attempting to resolve the situation privately with both the hotel and eventually Linda Columbia who is the Diirector of Rooms and the booking platform, but unfortunately no meaningful resolution was provided. Linda said since I booked 3rd party by way of Booking.com that there was nothing she could do and told me to reach out to Booking.com.My husband and I stayed for… I’m posting this review after attempting to resolve the situation privately with both the hotel and eventually Linda Columbia who is the Diirector of Rooms and the booking platform, but unfortunately no meaningful resolution was provided. Linda said since I bo…
User: Jean P
Trip type: Friends getaway
Great Hotel!
Hotel was beautiful, staff was great , room clean and comfortable, and visit was very pleasant. Would recommend the hotel to others.Hotel was beautiful, staff was great , room clean and comfortable, and visit was very pleasant. Would recommend the hotel to others.
User: Susan R
Trip type: Friends getaway
Great stay
We often come down to rockland but this was our first time staying at the Crowne Plaza. Gorgeous hotel, lobby, sitting areas with pond and waterfall makes you feel like you are on a tropical vacation. Rooms are very clean and comfortable. All the staff were so very nice!! Special thanks to Victor at the bar and Renee at breakfast.Both went above and beyond for us. I highly recommend this hotel!!We often come down to rockland but this was our first time staying at the Crowne Plaza. Gorgeous hotel, lobby, sitting areas with pond and waterfall makes you feel like you are on a tropical vacation. Rooms are very clean and comfortable. All the staff were so…
User: Mark T
Trip type: Couples
Mixed
1) Clean2) Room quiet3) Poor bathroom design: -toilet seat very low, with high water level in bowl-ugh:( -shower is open, so always cold air on you when wet4) Housekeeping failed to replenish cafinated coffee, surly guy at front desk when had go get coffee pods IHG Service, Owner at Crowne Plaza Suffern-Mahwah by IHG, responded to this review Dear Mark T, Thank you for selecting our Crowne Pl… 1) Clean2) Room quiet3) Poor bathroom design: -toilet seat very low, with high water level in bowl-ugh:( -shower is open, so always cold air on you when wet4) Housekeeping failed to replenish cafinated coffee, surly guy at front desk when had go get coffee pod…

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