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Doubletree By Hilton New York Downtown

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Doubletree By Hilton New York Downtown

locationDowntown New York, New York Area - NY

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About Doubletree By Hilton New York DowntownAbout Doubletree By Hilton New York Downtown

Location

Located in New York City, this urban hotel has the perfect ambience for business travellers.

Facility

The hotel has a lift and features 399 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis, basketball and horse riding are available. Water sports enthusiasts are offered sailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, squash, callisthenics and aerobics.

Meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Doubletree By Hilton New York Downtown Amenities at Doubletree By Hilton New York Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Gym

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      Horse Riding

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      Sailing

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      Squash

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

848

Very Good

1141

Average

772

Poor

364

Terrible

319

Recent Reviews: 3444

  • User:cordell13

    Trip type: Family

    Enjoyable stay

    rating23 May 2026

    Loved our stay! Great location, clean comfortable rooms. Perfect for our trip to New York. Would stay here again! Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review We love that you had a wonderful stay and found our clean, comfortable rooms perfect for your trip to New York! It is great to know our location hit the mark. We appreciate your excellent review and look forward to welcoming you to stay at the hotel again for your next big city adventure.

  • User:Regina S

    Trip type: Couples

    Decent choice is you are coming without car

    rating05 Apr 2026

    We stayed as a couple mid March and wanted to explore the area for a few days Pros: Location- only if you are using public transportation or taxi/uber. Close to major attractions, shops, bars, food and subway stopsClean hotelVery nice view, booked river view king room and asked for higher floorStaff was professional, very pleasant and made us feel welcome Luggage storage on the ground levelSufficient breakfast that was included with our stayCons:Location- if you are coming by carMisleading info on website about self parking. No parking on site at all, was recommended a valet parking 2 blocks away(did not used)Absolutely no place to unload the car. Cars parked multiple hours in front of the hotel, I.e. loading zone, and hotel does not enforce them to move. Reception in the second floor, which doesn’t make it easier to check in when you have luggage 3 elevators , but only 2 worked most of the timeBed is way smaller than king, I’m hardly over 5 feet, and if my head was down the pillow, then my feet stick out from the bed. Plus some minor issues, like safety deposit lock didn’t work, iron was not heating at all, tv channels didn’t work - for those we called reception and they tried to resolve. In conclusion, if you are coming without car, want to explore the area, it’s a decent choice due to location and cleanliness of the hotel. Make sure to leave the luggage downstairs, go up one floor for check in(stairs), then come back for your luggage and take the elevator. Higher floors are better than middle ones, at least we could catch an empty elevator. Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review Regina, it is wonderful to hear that you enjoyed our river views, cleanliness, and breakfast. We acknowledge your frustration regarding some aspects of your stay and this insight is vital as we improve our guest experience. We look forward to welcoming you to stay at the hotel again!

  • User:Wilson F

    Trip type: Family

    The right place for a comfortable stay

    rating05 Apr 2026

    I am giving this review for two main reasons-The customer service experience I had with Daniel and Maia. I felt compelled to give the review because they made me feel at home right away. From advising what options where available while we waited for our room to accessing the WiFi to handle my business calls. These may seem like small things to some but they thought of these conveniences without me asking. It shows that the embody double trees mission to proved a first class hotel experience where professionalism is a not taken for granted. This is part I part II is after my stay is over. I have no doubt Daniel and Maia and double trees in general won’t disappoint. Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review Wilson, thank you for your 5-star review. It is great to hear that Daniel and Maia provided such a professional, first-class experience. We are thrilled their proactive hospitality made you feel right at home and supported your business needs. We appreciate your kind words and look forward to welcoming you to stay at DoubleTree by Hilton New York Downtown again!

  • User:Marina C

    Trip type: Couples

    Great location and great staff

    rating19 Mar 2026

    We had a wonderful stay—the room was comfortable and the hotel is in a great location. The staff were friendly and very helpful throughout our visit.The only downside was the elevator service, which could be quite slow at times. It seems there may not be enough lifts for the number of rooms, and the system itself feels a bit outdated. Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review Mariana, it is wonderful that you had a comfortable stay and enjoyed our great location and friendly team. We appreciate your feedback as we are constantly striving to improve our guest experience. We look forward to welcoming you to stay at the hotel again!

  • User:Ben T

    Trip type: Couples

    Daniel is the man!

    rating11 Mar 2026

    Daniel is the man! Everytime we came in he always offers us water and asked us about our day. He made check in super quick and easy, and anything we needed he was always ready to help. Great staff here! Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review Ben, it is wonderful that Daniel’s exceptional hospitality and quick check-in made such a positive impact on your stay! We are thrilled our team provided the helpful service you deserve. We truly appreciate your kind words and look forward to welcoming you back again.

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