DoubleTree by Hilton New York JFK Airport



51+ photos
This hotel offers warm, attentive service and one of the most central hotel locations in New York. Adjacent to the John F. Kennedy International Airport, it offers a prime base to business or leisure guests. A complimentary 24-hour shuttle service runs between the hotel and JFK Airport, and the AirTrain gives excellent connectivity to the suburbs of Queens. Guests will also be able to visit the legendary N.Y.C. attractions of Radio City Music Hall, Madison Square Garden or the Statue of Liberty. New York LaGuardia Airport is roughly 15 km away and Newark International Airport is approximately 56 km from the hotel.

135-30 140th Street
Check-in from 4:00 PM · Check-out by 11:00 AM

135-30 140th Street
Check-in from 4:00 PM · Check-out by 11:00 AM
Average
70 reviewsUser: MBrownie66
Trip type: Family
Lovely big clean rooms
We were put up at this hotel by the airline due to a cancelled flight, over 300 of us arrived at midnight and were efficiently booked in, allocated rooms and given our warm cookies, staff were friendly and efficient despite the late hour and unplanned arrival of a large group. The hotel room was massive with 2 king size beds, coffee machine and spotless. Breakfast Buffett was ok george drepaul,… We were put up at this hotel by the airline due to a cancelled flight, over 300 of us arrived at midnight and were efficiently booked in, allocated rooms and given our warm cookies, staff were friendly and efficient despite the late hour and unplanned arrival…
User: Daniel W
Trip type: Business
LOUD!!
LOUD. No other way to describe it! The highway sits right next to the hotel and there’s traffic 24 hours a day, sirens blare up and down the highway and the roadway right next to the hotel at all hours of the day and night. Motorcycles and cars race up and down the roadway and the noise is constant here.The area around the hotel is dangerous and not recognized for guests to leave the “walled compo… LOUD. No other way to describe it! The highway sits right next to the hotel and there’s traffic 24 hours a day, sirens blare up and down the highway and the roadway right next to the hotel at all hours of the day and night. Motorcycles and cars race up and dow…
User: Mobile62366673574
Trip type: Solo travel
Latoya At The Front Dest is a Total Lifesaver
Latoya at the DoubleTree JFK is an absolute rockstar! After the stress of a canceled flight, she greeted me with a warm, welcoming smile and worked incredibly hard to get me into a room early. To top it off, she surprised me with an upgrade to a junior suite! Her kindness completely turned my stressful day around. Now that is what I call real, five-star customer service. Thank you, Latoya! geor… Latoya at the DoubleTree JFK is an absolute rockstar! After the stress of a canceled flight, she greeted me with a warm, welcoming smile and worked incredibly hard to get me into a room early. To top it off, she surprised me with an upgrade to a junior suite!…
User: Erica T
Trip type: Couples
Terrible Service: Shuttle, Valet Service and Lack of Management Response
User: Rosemary S
Trip type: Couples
Disrespectful shuttle driver and poor customer service
Used the Doubletree parking at jfk the shuttle service was unacceptable waited 2 hrs for shuttle pick up from federal plaza. Called various times and was hung up on and told misinformation. As a diamond member of hilton I was surprised and disappointed by the confusion and lack of empathy. The shuttle driver was obviously not having a good day and it showed. Was rude and disrespectful. Would not r… Used the Doubletree parking at jfk the shuttle service was unacceptable waited 2 hrs for shuttle pick up from federal plaza. Called various times and was hung up on and told misinformation. As a diamond member of hilton I was surprised and disappointed by the…
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