DoubleTree by Hilton New York Times Square South

Recent Reviews: 1038

• User: LDLight

  Trip type: Couples

  Best in Customer Service

  Called ahead and spoke to David. Libby was full and lots of activity people checking out and some checking in. As a Hilton Honors member, he had me ready to go so all I had to do was give him a credit card and show ID. Up to my room with an early check-in and back to “working from home”. Kudos to David !! Thank you Hilton Honors ☺️ Venetta Foster, Owner at DoubleTree by Hilton New York Times Sq… Read moreCalled ahead and spoke to David. Libby was full and lots of activity people checking out and some checking in. As a Hilton Honors member, he had me ready to go so all I had to do was give him a credit card and show ID. Up to my room with an early check-in and… Read more

• User: lbstoc0

  Trip type: Business

  Excellent check-in experience

  First time staying at this hotel, frequent Hilton girlie. 🫶 Tuwina took PHENOMENAL care of me at check-in…she was super quick, so friendly and kind…I instantly felt welcomed. I arrived early, and she made check-in a breeze…seamless and personable….will definitely return based on that experience alone. Thank you, Tuwina! Venetta Foster, Owner at DoubleTree by Hilton New York Times Square South,… Read moreFirst time staying at this hotel, frequent Hilton girlie. 🫶 Tuwina took PHENOMENAL care of me at check-in…she was super quick, so friendly and kind…I instantly felt welcomed. I arrived early, and she made check-in a breeze…seamless and personable….will defini… Read more

• User: Linnea G

  Trip type: Family

  Pleasant stay

  Stayed for 6 nights. Location is central, key area for a tourist. The rooms were good, happy with the beds, although room was a bit small, we had booked 2 queen and with 3 people and 3 luggage it was difficult with storage and space. Clean and fresh, we were on the second floor so no particular view but very quiet even though so close to the street so that was very nice. Staff was lovely and accom… Read moreStayed for 6 nights. Location is central, key area for a tourist. The rooms were good, happy with the beds, although room was a bit small, we had booked 2 queen and with 3 people and 3 luggage it was difficult with storage and space. Clean and fresh, we were o… Read more

• User: AshleyG2895

  Trip type: Family

  Enjoyable stay and great location!

  Went to NYC for a first time trip with our family, which included two teenagers. Had a great, hassle-free stay at the Double Tree. Check in was very easy. We were always greeted kindly by desk staff when we needed to ask questions and all were very helpful. David checked us in and recommended a delicious little pizza spot down the block, Vito’s. Props to David because we probably stopped for pizza… Read moreWent to NYC for a first time trip with our family, which included two teenagers. Had a great, hassle-free stay at the Double Tree. Check in was very easy. We were always greeted kindly by desk staff when we needed to ask questions and all were very helpful. Da… Read more

• User: Happiness21821627908

  Trip type: Family

  Great hotel and location

  Location is excellent. The hotel is within walking distance to MSG, Times Square, etc. Venetta Foster, Owner at DoubleTree by Hilton New York Times Square South, responded to this review Thank you for your review! We’re so glad you enjoyed our convenient location and were able to explore nearby attractions like MSG and Times Square with ease. We hope to welcome you back again soon!Location is excellent. The hotel is within walking distance to MSG, Times Square, etc. Venetta Foster, Owner at DoubleTree by Hilton New York Times Square South, responded to this review Thank you for your review! We’re so glad you enjoyed our convenient… Read more