DoubleTree by Hilton Newark Penn Station

Recent Reviews: 2071

• User: Perla N

  Trip type: Couples

  UNACCEPTABLE for a Hilton Brand Hotel

  Disappointing Stay at DoubleTree by Hilton Newark Penn StationI was very disappointed with my stay at this hotel. From the moment we arrived, there were issues that significantly impacted our experience.The elevator from the street level to the lobby/check-in area and guest rooms was out of service for our entire stay (Day 1 through Day 3). This was extremely inconvenient, especially when travelin… Read moreDisappointing Stay at DoubleTree by Hilton Newark Penn StationI was very disappointed with my stay at this hotel. From the moment we arrived, there were issues that significantly impacted our experience.The elevator from the street level to the lobby/check-in… Read more

• User: D9447MPstevenh

  Trip type: Friends getaway

  No rooms until 4 pm

  Starts with check in is at 4 . I sat in what would be poorly described as a lobby , old run down small . For two hrs . Not one room became available . Then at 4 pm Lo and behold rooms are open . The room was poorly cleaned run down and in need of a refurb . But they have a no cancellation on day of . Run from this property like the plagueStarts with check in is at 4 . I sat in what would be poorly described as a lobby , old run down small . For two hrs . Not one room became available . Then at 4 pm Lo and behold rooms are open . The room was poorly cleaned run down and in need of a refurb . Bu… Read more

• User: yellowcockatiel

  Trip type: Couples

  Average stay with convenient location

  Hotel was average with ageing rooms and facilities. Location was convenient near the Newark Penn station with direct PATH trains to New York and Amtrak trains to the northeast cities. Airport shuttle was efficient leaving every 30min.Hotel was average with ageing rooms and facilities. Location was convenient near the Newark Penn station with direct PATH trains to New York and Amtrak trains to the northeast cities. Airport shuttle was efficient leaving every 30min.

• User: onthelanai

  Trip type: Business

  Location, location, location

  This property has a fantastic location, but is badly in need of a renovation. I come in from out of town to work with a client in Gateway Center frequently, and if the property was in better shape, I'd stay there all the time. As it stands, I only stay there when I'm in a bind. Customer service could use some help, too. Recently, I booked a stay on a night when there were several types of rooms av… Read moreThis property has a fantastic location, but is badly in need of a renovation. I come in from out of town to work with a client in Gateway Center frequently, and if the property was in better shape, I'd stay there all the time. As it stands, I only stay there w… Read more

• User: LaurenMJ97

  Trip type: Family

  Skip the hotel it’s gross & bad customer service

  We stayed at this hotel because we were attending a concert at the Prudential Center. The only reason why I’m giving it two stars is due to the proximity to the venue.Horrendous odor in my room the second we entered. Smelled like mildew and now we are sick.Bathroom was so gross I refused to take a shower and step foot in there.The pictures on the website are misleading it doesn’t look nearly as ni… Read moreWe stayed at this hotel because we were attending a concert at the Prudential Center. The only reason why I’m giving it two stars is due to the proximity to the venue.Horrendous odor in my room the second we entered. Smelled like mildew and now we are sick.Bat… Read more