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Dream Downtown, By Hyatt

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Dream Downtown, By Hyatt

locationGreenwich Village / Chelsea, New York Area - NY

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About Dream Downtown, By HyattAbout Dream Downtown, By Hyatt

Location

Located in the centre of New York City, this urban hotel is ideal for guests who appreciate a stylish ambience.

Facility

The hotel has a lift and features 314 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Further services include a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace, sun loungers, and parasols are available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, massage treatments and a solarium. A dance club and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Dream Downtown, By Hyatt Amenities at Dream Downtown, By Hyatt

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

1.8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3434

Very Good

891

Average

433

Poor

294

Terrible

378

Recent Reviews: 5430

  • User:Joseph J

    Trip type:

    Great Tourist Hotel

    rating30 May 2026

    Wonderful Hotel in a great spot for sightseeingStaff goes out of their way to make sure you have all that you needGreat Breakfast in cafe at entrance. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Good Evening!!Thank you for your wonderful 5-star review. We are delighted to hear that your stay at Dream Downtown was such a great experience and that the hotel’s location made sightseeing easy and enjoyable.It is especially meaningful to know that the staff went out of their way to ensure you had everything you needed. Your recognition of their care and attentiveness will be shared with the team and the café breakfast earning such praise is a highlight they will truly appreciate.We are grateful you took the time to share your experience and we look forward to welcoming you back on your next visit to New York.Warm RegardsJoanne

  • User:Christopher D

    Trip type:

    NYC visit

    rating20 May 2026

    Great place to catch the sites of NYC, the Intrepid and The Edge are right down the street along with other NYC sites. Great food all around and the subway was nearby to see other parts of NYC Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Greetings Christopher D, Thank you for your review and for choosing to stay at Dream Downtown. We truly appreciate you taking the time to share your experience.We’re pleased to hear you enjoyed our convenient location and proximity to some of New York City’s most iconic attractions, including the Intrepid and Edge. It’s great to know you were also able to take advantage of the nearby subway access to explore even more of the city, along with the variety of dining options in the area.We’re glad we could be part of your NYC experience and hope to welcome you back again soon.Best,

  • User:carolinatK3253GJ

    Trip type: Business

    Great location and potential - Service improvements needed

    rating10 May 2026

    Great location, good potential, the hotel has good bones, but the service needs a lot of improvement. The staff is kind and respectful, but you can't stay long time in a hotel where you don't have potable water, nor amenities refresh. It was hard to spend 6 nights there without a coffee machine, or a small fridge. It was also a strange setting for breakfast. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Good afternoon CarolinatK3253GJ,Thank you for sharing your feedback with us. We’re glad you enjoyed our location and found our team kind and respectful. We sincerely apologize that several amenities and services did not meet expectations during your extended stay. Your comments are truly appreciated and will be shared with our team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Pam

  • User:Daniel C

    Trip type: Business

    No Sleep Till Brooklyn..

    rating09 May 2026

    Why on earth someone would put a nightclub on the top floor of a hotel is beyond me. Thousands of dollars for a hotel room in New York City and you can't sleep with the thumping noise and vibrations coming through the walls early in the morning hours. I needed a good place to rest for work and instead I got a chaotic party house to come back to in the evenings. Utter nightmare. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Dear Daniel C,Thank you for taking the time to share this feedback. I’m really sorry to hear about the experience you had especially when you were expecting a quiet, restful stay and instead had to deal with noise and vibration from the nightclub. That’s incredibly frustrating, and it’s absolutely understandable that this disrupted your ability to rest and prepare for work.This isn’t the kind of stay we want anyone to have, and your comments are important for us to review so we can address the issue properly.We’d really appreciate the chance to speak with you directly and learn more. Please contact us at propertyreviews@hyatt.com whenever it’s convenient for you.Thank you again for bringing this to our attention.Kind regards,Tonya

  • User:Becca A

    Trip type:

    Not worth it.

    rating05 May 2026

    The resort fee is outrageous and only gets you 2 bottles of water, WIFI (which should be included anyway for any hotel), and discounts at a few restaurants. What is it there for? If the hotel wants more money, then just increase how much the room costs. There was no free coffee in the lobby nor any coffeemaker in the rooms. We only stayed here because it was close to the venue we were going to. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Greetings Becca A, Thank you for bringing your concerns to our attention. We sincerely apologize that your experience did not meet your expectations.We understand your frustration regarding the resort fee and truly value your feedback. Our intention with this fee is to provide added conveniences and amenities, but we recognize that these offerings may not always align with our guests’ expectations. Your comments about the inclusions, as well as the lack of coffee options in both the lobby and guest rooms, are important and will be shared with our team for review.We’re also sorry to hear that your stay felt driven solely by location rather than comfort and value—we strive to provide both.We would very much appreciate the opportunity to discuss your experience further and make this right. Please feel free to reach out to us directly through our social media channels at your convenience.Best,

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