Dream Downtown, by Hyatt

Recent Reviews: 5430

• User: Joseph J

  Great Tourist Hotel

  Wonderful Hotel in a great spot for sightseeingStaff goes out of their way to make sure you have all that you needGreat Breakfast in cafe at entrance. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Good Evening!!Thank you for your wonderful 5-star review. We are delighted to hear that your stay at Dream Downtown was such a great experience and that the hotel’s loc… Read moreWonderful Hotel in a great spot for sightseeingStaff goes out of their way to make sure you have all that you needGreat Breakfast in cafe at entrance. Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Good Evening!!Thank you for… Read more

• User: Christopher D

  NYC visit

  Great place to catch the sites of NYC, the Intrepid and The Edge are right down the street along with other NYC sites. Great food all around and the subway was nearby to see other parts of NYC Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to this review Greetings Christopher D, Thank you for your review and for choosing to stay at Dream Downtown. We truly appreciate you taking… Read moreGreat place to catch the sites of NYC, the Intrepid and The Edge are right down the street along with other NYC sites. Great food all around and the subway was nearby to see other parts of NYC Hyatt Hotels and Resorts, Owner at Dream Downtown, responded to… Read more

• User: carolinatK3253GJ

  Trip type: Business

  Great location and potential - Service improvements needed

  Great location, good potential, the hotel has good bones, but the service needs a lot of improvement. The staff is kind and respectful, but you can't stay long time in a hotel where you don't have potable water, nor amenities refresh. It was hard to spend 6 nights there without a coffee machine, or a small fridge. It was also a strange setting for breakfast. Hyatt Hotels and Resorts, Owner at D… Read moreGreat location, good potential, the hotel has good bones, but the service needs a lot of improvement. The staff is kind and respectful, but you can't stay long time in a hotel where you don't have potable water, nor amenities refresh. It was hard to spend 6 ni… Read more

• User: Daniel C

  Trip type: Business

  No Sleep Till Brooklyn..

  Why on earth someone would put a nightclub on the top floor of a hotel is beyond me. Thousands of dollars for a hotel room in New York City and you can't sleep with the thumping noise and vibrations coming through the walls early in the morning hours. I needed a good place to rest for work and instead I got a chaotic party house to come back to in the evenings. Utter nightmare. Hyatt Hotels and… Read moreWhy on earth someone would put a nightclub on the top floor of a hotel is beyond me. Thousands of dollars for a hotel room in New York City and you can't sleep with the thumping noise and vibrations coming through the walls early in the morning hours. I needed… Read more

• User: Becca A

  Not worth it.

  The resort fee is outrageous and only gets you 2 bottles of water, WIFI (which should be included anyway for any hotel), and discounts at a few restaurants. What is it there for? If the hotel wants more money, then just increase how much the room costs. There was no free coffee in the lobby nor any coffeemaker in the rooms. We only stayed here because it was close to the venue we were going to.… Read moreThe resort fee is outrageous and only gets you 2 bottles of water, WIFI (which should be included anyway for any hotel), and discounts at a few restaurants. What is it there for? If the hotel wants more money, then just increase how much the room costs. There… Read more