Fairfield Inn East Rutherford Meadowlands

Recent Reviews: 463

• User:Rob B

  Trip type: Family

  Average

  08 Jun 2026

  Hotel and rooms are on the older side. Very much city and nowhere to walk. Staff couldn't be bothered; about what you would expect in the NY metro area General Manager, Owner at Fairfield Inn East Rutherford Meadowlands, responded to this review Dear J4172IBrobb, We apologize for the disappointment you experienced during your stay. We continually strive to upgrade our property, including the rooms and amenities, and we regret that we didn't meet your expectations this time. It's important to note that, while some of our amenities may differ, our focus on guest satisfaction remains constant. We appreciate your feedback as it helps us enhance our services. We hope you give us another chance in the future to offer you a more satisfactory experience.Sincerely, Suresh ChoudhryGeneral Manager

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• User:Isabella G

  Trip type: Friends getaway

  Excellent service restaurant

  09 Mar 2026

  Elizabeth was very helpful at the breakfast. Great service! General Manager, Owner at Fairfield Inn East Rutherford Meadowlands, responded to this review Dear isabellagI8874RH,We would be absolutely delighted to hear that Elizabeth made your stay extra special. We can't wait to welcome you back soon!Best,Suresh ChoudhryGeneral Manager

• User:Nicegirl3000

  Trip type: Business

  Don't stay here

  04 Nov 2025

  I'm a Bonvoy Platinum member and stay at all the Marriott brands: Fairfield Inn, Courtyard, Ritz, le Meridien ... all of them. And that's because there is a consistency to the Bonvoy brand - you can count on a friendly, honest, clean, safe bed. I didn't find that here. Marriott should withdraw from agreement for this property to carry the Fairfield Inn flag. It is below par - feels like a cheap and grungy motel.1) hallways dank, dark and there were multiple instances of trash in the long hallway to my room.2) carpets are threadbare and need replacing.3) I'm a single woman, accustomed to much business travel, and rarely feel unsafe. I felt unsafe here. Environment is dark, industrial, and I was assigned an odd room - the only one in its area at the end of a corridor around a corner and adjacent to my door was a door to staircase. I once saw a crime scene show where a woman was eased and murdered in a similar isolated area of a hotel - wondered if the late night check in clerk chose that room for me.4) on checkout, very unfriendly, grumpy front desk clerk. Asked if I could use gym for 20 minutes before my departure (I'd checked out). All Bonvoy hotels let you stay on premises, store bags, use gym, etc after checkout. They told me I could not as "it's a liability thing." As I know a lot about insurance law, and pushed back saying that their liability policy covers guests on their checkout day through 11:59 pm. They reluctantly said OK. There was a reason this hotel was so cheap. Don't stay here. General Manager, Owner at Fairfield Inn East Rutherford Meadowlands, responded to this review Dear Nicegirl3000,We sincerely apologize for not meeting your expectations and for the disappointing experience you had. Our primary goal is to provide exceptional service and create unforgettable stays. We are truly sorry that we fell short during your recent visit. Your feedback is incredibly valuable to us; it helps us improve our services and enhance the guest experience moving forward. We appreciate your loyalty to our brand and look forward to the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Suresh ChoudhryGeneral Manager

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• User:chrissG2869PN

  Trip type: Solo travel

  You can do better

  06 Apr 2025

  The good- fairly clean, fair rate, breakfast spread was acceptable. The bad- poor room lighting, iron didn't work, no shampoo or body wash in dispenser, no blow dryer. Facility is outdated and needs a refresh. Summation- you can do better. I won't be coming back. General Manager, Owner at Fairfield Inn East Rutherford Meadowlands, responded to this review Dear chrissG2869PN,Thank you so much for taking the time to leave a review. I'm genuinely sorry to hear about your disappointing experience, and I want to offer my sincere apologies for any areas where we didn't meet your expectations. Your feedback is incredibly valuable to us and will undoubtedly help us enhance future guest experiences. I truly appreciate your thoughtful reflections and the opportunity to improve.Sincerely,Suresh Choudhry General Manager

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• User:167dahlias

  Trip type: Solo travel

  Worst hotel and management

  14 Feb 2025

  Worst run hotel i have been too. Construction everywhere. Noise all night. I had a confrontational with a group of kids and parents banging on my room door and running up and down the hall. 6 of them knocked on my door and would let me close it. Intimidating me. Another guy yelled to me to shut up. They wanted to scare me. The hotel agent couldn't do much and marriott did nothing. I should have called the police. This place is a mess and should be condemned..other guests say the same. I had to change rooms twice due to construction. I will check out tomorrow and contact my attorney General Manager, Owner at Fairfield Inn East Rutherford Meadowlands, responded to this review Dear 167dahlias,I’m truly sorry to hear about your experience. It must have been frustrating to deal with a room change and interruptions from other guests. We understand how important a peaceful environment is for our guests, and it’s disheartening to know that we fell short during your stay. We do our utmost to communicate hotel etiquette in an effort to deliver a quiet and comfortable stay for all. Please know that your experience is not representative of the standard we aim to provide. We genuinely hope you will consider giving us another chance in the future. On behalf of our entire team, I extend my apologies.Sincerely,Suresh Choudhry General Manager

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