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Four Points By Sheraton New York Downtown

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Four Points By Sheraton New York Downtown

locationDowntown New York, New York Area - NY

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About Four Points By Sheraton New York DowntownAbout Four Points By Sheraton New York Downtown

Location

This hotel is located in the centre of New York City.

Facility

The hotel has a lift and features 261 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Amenities at Four Points By Sheraton New York Downtown Amenities at Four Points By Sheraton New York Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

305

Very Good

224

Average

103

Poor

49

Terrible

71

Recent Reviews: 752

  • User:Jo Meredith D

    Trip type: Family

    Great experience

    rating07 Jun 2026

    The hotel location was perfect, close to most of the places I wanted to see walking or by train. It saved me a lot from having to spend with taxis or Uber. The room was clean & bed was comfortable. Francesca G in the front desk/ lobby was very polite & helpful. Will definitely book this place again on my next NYC trip. Fourpoints by Sheraton Downtown NYC, General Manager at Four Points by Sheraton New York Downtown, responded to this review Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had such a positive stay!It truly means a great deal to our entire team to know that our service, accommodations, and overall hospitality made a lasting impression. Providing a comfortable, welcoming, and memorable experience for our guests is always our top priority, and your kind words are the greatest reward.We sincerely appreciate your support and look forward to welcoming you back again soon for another exceptional stay.

  • User:RascalKing

    Trip type: Business

    Booking cancellation issue that was handled very well

    rating18 May 2026

    I actually haven’t stayed here yet. But I’m writing a positive review because there was a mixup / some error in my reservation. And instead of making mentors, Ralph and the team took care of it for me. Resolved it like a pro. Fourpoints by Sheraton Downtown NYC, General Manager at Four Points by Sheraton New York Downtown, responded to this review Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had such a positive stay!It truly means a great deal to our entire team to know that our service, accommodations, and overall hospitality made a lasting impression. Providing a comfortable, welcoming, and memorable experience for our guests is always our top priority, and your kind words are the greatest reward.We sincerely appreciate your support and look forward to welcoming you back again soon for another exceptional stay.

  • User:FarAway55995305230

    Trip type: Solo travel

    Hotels are already expensive in Manhattan. So, you should pick one worth it.

    rating15 May 2026

    A pretty decent place in downtown. My room at corner was very spacious and had a nice city view. Plus, 10min or so of walkable distance from Wall st. and the ferries to Staten Island and Liberty Island. If your trip involves a ferry or Brookyln tour, you might wanna pick this spot. Fourpoints by Sheraton Downtown NYC, General Manager at Four Points by Sheraton New York Downtown, responded to this review Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had such a positive stay!It truly means a great deal to our entire team to know that our service, accommodations, and overall hospitality made a lasting impression. Providing a comfortable, welcoming, and memorable experience for our guests is always our top priority, and your kind words are the greatest reward.We sincerely appreciate your support and look forward to welcoming you back again soon for another exceptional stay.

  • User:Shaun S

    Trip type: Couples

    Perfect for downtown stays

    rating11 May 2026

    While not the top tier of Marriott’s line up, this Four Points has nice rooms of decent size, clean bathrooms, and good service. If you are one or two people looking to be in the financial district or lower Manhattan, it’s a good option. Fourpoints by Sheraton Downtown NYC, General Manager at Four Points by Sheraton New York Downtown, responded to this review Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had such a positive stay!It truly means a great deal to our entire team to know that our service, accommodations, and overall hospitality made a lasting impression. Providing a comfortable, welcoming, and memorable experience for our guests is always our top priority, and your kind words are the greatest reward.We sincerely appreciate your support and look forward to welcoming you back again soon for another exceptional stay.

  • User:Gordon R

    Trip type: Friends getaway

    Friends Trip to NYC

    rating04 May 2026

    Great location with a cool rooftop bar. The staff were friendly and very helpful, sending a package that I lost back to me. Fourpoints by Sheraton Downtown NYC, General Manager at Four Points by Sheraton New York Downtown, responded to this review Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had such a positive stay!It truly means a great deal to our entire team to know that our service, accommodations, and overall hospitality made a lasting impression. Providing a comfortable, welcoming, and memorable experience for our guests is always our top priority, and your kind words are the greatest reward.We sincerely appreciate your support and look forward to welcoming you back again soon for another exceptional stay.

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