Hampton Inn Manhattan - Madison Square Garden Area

Recent Reviews: 2705

• User: pedropinheiroo

  Trip type: Solo travel

  A Charming Stay at a Great Location

  First of all, I loved the attention Adriana gave me while answering all my pre-stay questions through the Hilton app. I truly appreciate that level of care! Upon arrival, I was delighted to learn that breakfast was included. My room was lovely and spacious, and the location is perfect as it is close to everything. It was an excellent experience, and the entire front desk team was very friendly.… Read moreFirst of all, I loved the attention Adriana gave me while answering all my pre-stay questions through the Hilton app. I truly appreciate that level of care! Upon arrival, I was delighted to learn that breakfast was included. My room was lovely and spacious, an… Read more

• User: Moab F

  Trip type: Solo travel

  No warm water

  Freezing water, tap and shower cold the entire 4 days I’ve been here. Run around answers and “solutions” of letting the water run for 10 mins which does NOT work and no one has time for. General Manager, Owner at Hampton Inn Manhattan-Madison Square Garden Area, responded to this review Dear Guest,We sincerely apologize for the inconvenience you experienced with the water temperature in your… Read moreFreezing water, tap and shower cold the entire 4 days I’ve been here. Run around answers and “solutions” of letting the water run for 10 mins which does NOT work and no one has time for. General Manager, Owner at Hampton Inn Manhattan-Madison Square Garden… Read more

• User: Colleenzzz

  Trip type: Couples

  Fine for a Short Stay

  This was a standard Hampton Inn located close to Penn Station. We got in late, so needed to grab a room just for the overnight. The room was very small, but neat and clean. Nicely decorated lobby, and a friendly staff made for a satisfactory short stay. General Manager, Owner at Hampton Inn Manhattan-Madison Square Garden Area, responded to this review Dear Colleenzzz,Thank you for including… Read moreThis was a standard Hampton Inn located close to Penn Station. We got in late, so needed to grab a room just for the overnight. The room was very small, but neat and clean. Nicely decorated lobby, and a friendly staff made for a satisfactory short stay. Gen… Read more

• User: raquelle

  Trip type: Family

  Wonderful Time

  We have just got back from 4 nights staying here. Booked due being near to Penn Station. Location was great! We had a 2 x double bed room that overlooked the front of the hotel. Yes it was noisy but it is in the middle of the city! The room was clean and warm. Comfortable and exactly what we needed and expected for the money. Breakfast was included which was great and enough to fuel us for the day… Read moreWe have just got back from 4 nights staying here. Booked due being near to Penn Station. Location was great! We had a 2 x double bed room that overlooked the front of the hotel. Yes it was noisy but it is in the middle of the city! The room was clean and warm.… Read more

• User: Craig B

  Trip type: Business

  Quoted $150/night, charged nearly $900. Misled at check‑in and dismissed when I raised the issue.

  I stayed at the Hampton Inn Madison Square Garden on a business trip with a group of high school exchange students. I originally booked two rooms, but upon arrival I realized the rooms were much smaller than expected. Because of this, I asked about adding a third room to better accommodate my group.At check‑in, the front desk staff member verbally quoted me a rate of approximately $150 per night f… Read moreI stayed at the Hampton Inn Madison Square Garden on a business trip with a group of high school exchange students. I originally booked two rooms, but upon arrival I realized the rooms were much smaller than expected. Because of this, I asked about adding a th… Read more