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Quality Inn

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Quality Inn

locationHasbrouck Heights, New York Area - NY

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About Quality InnAbout Quality Inn

Location

This hotel is located less than a 30-minute drive from Downtown New York. A short 5 min away is the Wayne Town Center featuring a cinema, restaurants, and shopping departments. Nearby airports include Newark - Liberty International (35 km), LaGuardia (50 km) and John F. Kennedy International (65 km).

Facility

The hotel has a lift and features 138 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

A relaxing swim in the pool area and soothing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna and a steam bath.

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Quality Inn Amenities at Quality Inn

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Golf Course

300 m

Shopping opportunities

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

58

Very Good

79

Average

112

Poor

80

Terrible

236

Recent Reviews: 565

  • User:Dr Rebecca P

    Trip type: Solo travel

    On its way to better but not there completely--FRONT DESK STAFF ISSUES

    rating01 May 2026

    Security and housekeeping made it worth the trip. The room was good, minor adjustments needed and underway.Only two of the desk staff were really wonderful. The rest, 8ncluding the manager, leave m7ch to be desired.The e-cards are a MAJOR PROBLEM. EVERYDAY I had to get them calibrated again as they would not open the door. Some staff were rude, assuming you did not kniw what you were doing . Too much attitude. One was totally awful and Rude!However, the grounds are quiet, the rooms are clean--no bugs. The fluctuating prices did not make me happy, but joining the "club" offsets that.The nearby mall, restaurants and eateries, plus the supermarket nearby make it easy. The nearby b towns help make it easy as well. It's more extended stays for business than "luxury" so don't expect "high end". The tech is fine but being your own monitor(s). The TV HDMI is hard to get to--LG TV. MAYURI THAKARE, Revenue Management at Quality Inn, responded to this review Dear Drrebeccap2025,We are truly sorry that the frustrating keycard issues and disappointing service from some of our desk staff overshadowed your visit. While we are glad you enjoyed our quiet grounds, clean rooms, and convenient location near local shopping and dining, the unprofessional attitude you experienced is completely unacceptable.Your feedback is invaluable as we retrain our team and address these technology and service gaps. We appreciate your patience with our ongoing improvements and hope you will consider giving us another opportunity to provide the seamless, welcoming experience you deserve.Sincerely,MaryGuest Relation Manager.

  • User:Janet J

    Trip type: Business

    Piece of trash

    rating05 Sept 2025

    I am enraged that I had to spend $100.00 for a night to sleep in a bed with linen that smelled funny and for a room with ran down furniture. They had the audacity to ask for $20.00 for my dog to stay there when the room wasn't fit for even a dog to sleep in. There was a bug in my refrigerator too which indicated to me that the room wasn't cleaned before I got there. I want my money back it should be free to stay at this homeless shelter. MAYURI THAKARE, Revenue Management at Quality Inn, responded to this review Hello Janetjk3723FD,Thank you for sharing your feedback with us. We are truly appalled and deeply regret the utterly unacceptable conditions you experienced, including the uncleanliness, foul-smelling linen, run-down furniture, and the insect found in your room. Please accept our sincerest apologies for this complete failure to meet basic standards and for the frustrating pet charge. We have escalated this to management immediately to address these critical issues and ensure necessary action is taken.Sincerely,MaryGuest Relation Manager.

  • User:shaunda r

    Trip type: Business

    First and Last Time

    rating17 Feb 2025

    The mattress was old and lumpy not comfortable AT ALL. They need to dust EVERYTHING in the room. There was a hole in the bathroom wall where the door knob must’ve went through it. The tub needs to be replaced it’s stained with dirt. They didn’t finish the paint job in the room. The toilet RAN ALL NIGHT. Even if the price was reasonable they still could do better on the upkeeps of their rooms. They didn’t even have coffee or tea in the main lobby. MAYURI THAKARE, Revenue Management at Quality Inn, responded to this review Hello Shaundar2020,Thank you for sharing your feedback with us about your stay at Quality Inn Wayne - Fairfield Area. We sincerely apologize for the discomfort and maintenance issues you experienced during your visit. Your comments are invaluable, and we will address these concerns with our team to improve the quality of our accommodations for future guests.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.

  • User:John S

    Trip type: Family

    The worst place anywhere

    rating28 Sept 2024

    Don't do it. This place is a filthy run-down dump. No continental breakfast as advertised, pool or fitness room haven't been opened in years, rude unhelpful employees, I personally saw a maid walking down the hall with a Lit cigarette which she put out on the wall before entering the office. Everything was absolutely disgusting. Police all over the place at night and probably for a good reason, avoid this place at all cost! MAYURI THAKARE, Revenue Management at Quality Inn, responded to this review Hello L2399SNjohns,Thank you for sharing your feedback with us. We deeply regret the negative experience you had at Quality Inn Wayne - Fairfield Area. Your concerns about cleanliness, amenities, and staff behavior will be reviewed and addressed with urgency. We are committed to improving and hope for the opportunity to provide a better stay in the future again at Quality Inn.Sincerely,Hotel General Manager.Quality Inn.

  • User:Passenger44107379009

    Trip type: Family

    Terrible experience

    rating24 Jun 2024

    This is not a place for any human being. I never seen this kind of hotel situation in any country in the world. There are very dirty smells, bad bugs everywhere, the swimming pool isn't even functioning, no TV, and no breakfast. Even if there was breakfast, let alone to eat there, u wouldn't want to stand for 5 minutes. Part of the deck is collapsed. I don't understand how the city health department even allows them to function like that. Never go there unless they rebuild and change everything. It was a quick decision to book there, and I never thought it would be this bad because I've had good experiences in other quality inn hotels. It should be blocked by government authority. This is not exaggeration it is a fact. I feel terrible. I took my own bedding and towels and managed to sleep on the top by putting my own linen. In general, don't go there. To whoever lives there, please read this review and please raise this issue for city officials who are working for safety of the people. Thank you,Sunshine from MD. Hotel Manager, Owner at Quality Inn, responded to this review Dear Guest,Thank you for your feedback. We deeply apologize for the unacceptable conditions you encountered. This is not representative of our standards. Your detailed review will be addressed with our management and shared with local authorities. We appreciate your effort to raise these concerns and are committed to making necessary improvements. Thank you for bringing this to our attention.Sincerely, Hotel Manager

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