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Hgu New York

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Hgu New York

locationMidtown East, New York Area - NY

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About Hgu New YorkAbout Hgu New York

Location

This hotel is located in the heart of New York City.

Facility

The hotel has a lift and features 90 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Gluten-free meals and vegetarian dishes can be prepared on request. Non-alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hgu New York Amenities at Hgu New York

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

297

Very Good

123

Average

75

Poor

48

Terrible

44

Recent Reviews: 587

  • User:Abby V

    Trip type:

    Loud noise all night

    rating06 Nov 2025

    Also booked on room 207 and terrible banging all night! Again, told there is nothing we can do and fully booked so no more rooms available. The maintenance man told us that this is a well known...

  • User:Michelle P

    Trip type:

    Appalling Experience – My Personal Belongings Were Thrown Away

    rating29 Oct 2025

    I am absolutely shocked and disappointed by my stay at HGU New York. I’ve stayed in many 4-star hotels before, but I have never experienced anything like this. The cleaning staff took my personal...

  • User:Mike G

    Trip type:

    Not luxury, but completely fine

    rating23 Aug 2025

    I stayed here for one night while visiting friends in New York. My primary concern was location, as I needed to be able to get to the East Village and Central Park. Only a block from the 33rd St. 6...

  • User:sep816

    Trip type: Family

    Dark, poorly updated, and rude

    rating17 Aug 2025

    We chose the hotel primarily for the location and that is great. But when we tried to check in at 3:35, the front desk person looked at me like I was insane and told me check in was at 4. Returning...

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