Hilton Garden Inn Melville

Recent Reviews: 1077

• User:Deanne R

  Trip type: Business

  Hilton Garden Inn Melville does it all!

  18 Mar 2026

  My company had a 2.5-day business meeting here at the Hilton Garden Inn and to say the staff was attentive and responsive is an understatement. As you probably know things will go wrong or will need to pivot last minute, and it did! The staff handled it professionally, efficiently and with a smile. I can't say enough good things about this staff. Shout out to Tom, Tracy and Mia - you are the best! Thank you for everything and for being so accommodating! General Manager, Guest Services / Front Office at Hilton Garden Inn Melville, responded to this review 198deanner, reading your review brought a real sense of pride to our team. It means a great deal to know the Hilton Garden Inn Melville supported your company’s meeting so successfully. Navigating last-minute changes and the unexpected is always a part of hosting important events like yours, and we are grateful you felt well taken care of throughout.Hearing your appreciation for Tom, Tracy, and Mia truly brightens our day. We will be sure to share your kind words with them. Thank you for choosing us and for sharing such wonderful feedback. We hope to welcome you and your colleagues back whenever your travels or business bring you to the area again!

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• User:dianae128

  Trip type: Solo travel

  Excellent hospitality

  26 Feb 2026

  Excellent hospitality the young ladies at the front desk are very sweet and cool welcoming atmosphere made me feel right at home every time I arrive thanks again Diana Espinal General Manager, Guest Services / Front Office at Hilton Garden Inn Melville, responded to this review It makes our day to know you feel at home each time you arrive, Diana. Your kind words about our front desk team members mean so much, and we are grateful to have earned your trust. All of us at Hilton Garden Inn Melville look forward to welcoming you back soon!

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• User:John D

  Trip type: Business

  Great Experience.

  04 Feb 2026

  I booked this hotel for a business meeting with my sales team. Tom and his team were amazing. They took care of everything ranging from room layout, projectors, screens and an incredible spread for breakfast and lunch. Very happy with the beautiful hotel, as well as, th friendly service. Will definitely come back. General Manager, Guest Services / Front Office at Hilton Garden Inn Melville, responded to this review Thank you for sharing your wonderful feedback! We’re delighted to hear you enjoyed your stay and business meeting at Hilton Garden Inn Melville. It’s great to know our team could help make your event seamless and memorable. We appreciate your kind words and look forward to welcoming you back soon.

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• User:benz37

  Trip type: Couples

  Comfortable hotel at reasonable price

  14 Sept 2025

  My husband and I stayed here for four nights while attending a reunion which you place nearby. The guest room was spacious and comfortable, and had all the usual amenities. The staff were friendly and helpful. The hotel has a small bar and restaurant but we didn’t get to try it. There’s also a small gym and indoor pool. Parking is free. General Manager, Guest Services / Front Office at Hilton Garden Inn Melville, responded to this review benz37, thank you for staying with us at Hilton Garden Inn Melville. The team is delighted you found the accommodations comfortable and appreciated the service provided by our colleagues. It’s wonderful to know the amenities suited your visit. We hope you have the opportunity to enjoy the dining options on your next stay.

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• User:RachelChristine99

  Trip type: Family

  No place to sit in a room that cost over $300+ tax, in desperate need of cleaning and care, NOISY

  03 Aug 2025

  I stayed at this hotel this past Saturday night and was extremely disappointed due to a lack of cleanliness and the poor state of our room.1. I had a room with two double/queen beds. There was a chair at the desk but there was a large space in the room that looked like there should be a chair or a couch, but there was none. So your option was to sit on the bed or the floor. When I was passing by other rooms, if the doors were open with the cleaners there, I could see large orange arm chairs in the area where I had nothing. 2. Apparently this room was renovated. The bathroom was definitely NOT renovated. Not only was it not clean (spatter of who knows what all over the walls, food and dirt on light switches), the tub was also old and grimy - water stains/rings all around it. The bathroom door was also filthy and in desperate need of paint - scratches or what looks like claw marks really all over it.3. Nearly all of the light switches/outlets in the room needed to be wiped clean. There was what looked like food particles on them, as well as dirt and grime (images attached).The lack of cleanliness and any attention made me really concerned about what else wasn't clean in this room - and I think that is a valid concern.The doors in this hotel slam VERY loudly ALL NIGHT long. I could hardly get any sleep. When the air conditioning unit was on, that helped block out some of the noise but I was constantly woken up by people in the hallways and mainly the extremely loud doors slamming. I imagine some people complain about the AC units - the HVAC should definitely be updated in this building as it is loud, but that was the least of my concerns.No matter what the price of the hotel room is, the room should be clean. The lack of chair was interesting since other rooms clearly had them. For the price I paid for the room (total was just about $350 for the room rate and taxes), I was extremely disappointed and would not be able to recommend this hotel. Maybe all the wedding guests who give it such great reviews are too tired to see any of these issues, but I think most people would not be happy staying here. General Manager, Guest Services / Front Office at Hilton Garden Inn Melville, responded to this review Hello Rachel,Please contact the hotel directly. The review does not seem to be the Hilton Garden Inn Melville.The Garden Inn does not have a 5th floor or an associate named JosephWe want to confirm you are reviewing the correct hotel.516-755-5552.

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