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Hilton Garden Inn New York/Manhattan - Midtown East

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Hilton Garden Inn New York/Manhattan - Midtown East

locationMidtown East, New York Area - NY

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About Hilton Garden Inn New York/Manhattan - Midtown EastAbout Hilton Garden Inn New York/Manhattan - Midtown East

Location

This hotel is located in New York City.

Facility

The hotel has a lift and features 206 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a stereo system and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hilton Garden Inn New York/Manhattan - Midtown East Amenities at Hilton Garden Inn New York/Manhattan - Midtown East

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

LocationLocation

Map preview

Around this property:

Beach

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

916

Very Good

544

Average

210

Poor

102

Terrible

110

Recent Reviews: 1882

  • User:J Z

    Trip type: Business

    Great location

    rating03 Jun 2026

    The location is fantastic. You can’t beat it. The hotel is clean and the staff is friendly. There are only two elevators for the entire hotel but I guess my rides were well timed as I didn’t wait much. My room had a great view. I struggled to figure out how to turn off the lights but eventually found the switch within the area of plugs and USB. The bathroom has a real door, which I appreciate. But you cannot turn on the shower without getting wet. General Manager, Owner at Hilton Garden Inn New York/Manhattan-Midtown East, responded to this review Dear Guest,Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East and sharing your experience. We are delighted to know that you enjoyed our fantastic location and appreciated the cleanliness of the hotel. It is also lovely to know that you found our team friendly and welcoming and that the stunning room view added to your experience. However, we are sorry to hear about the challenges with the light switches and shower. We also regret the issue with the shower setup and will share your feedback with our team for review. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Best regards,Hotel Leadership Team

  • User:Alson L

    Trip type: Couples

    Great Hotel & Good service from staff

    rating26 May 2026

    I had a wonderful stayed room 2403 as a Diamond guest while celebrating our 23rd anniversary. The hotel kindly upgraded our room, and it was beautifully decorated with thoughtful amenities for our special occasion.The room was newly renovated, very comfortable, and beautifully maintained. The hotel location is also very convenient — right next to the metro station and directly opposite a lovely bagel restaurant.A very special thank you to Jennifer for the beautiful room decorations and amenities, and also to the reception team for their warm hospitality and excellent service. You truly made our anniversary celebration memorable.Highly recommended, and we will definitely stay again on our next visit. General Manager, Owner at Hilton Garden Inn New York/Manhattan-Midtown East, responded to this review Dear Guest,Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East and for your excellent review. We are thrilled to hear that you had such a memorable experience celebrating your anniversary with us! It is lovely to hear that our upgraded room and thoughtful touches added to your special occasion, and that you found our location so convenient. A heartfelt thank you for recognizing Jennifer and our reception team for their efforts; your kind words inspire us all to keep providing exceptional service. We truly appreciate your recommendation, and we are eagerly waiting to welcome you back for another wonderful stay in the future.Best regards,Hotel Leadership Team

  • User:DBFackler

    Trip type: Business

    Worst Hilton I’ve ever stayed at. No hot water and only handicapped rooms

    rating10 May 2026

    No hot water, can’t change rooms, bad experience General Manager, Owner at Hilton Garden Inn New York/Manhattan-Midtown East, responded to this review Dear Guest,We are sorry to hear about the inconvenience you experienced with the hot water. We understand how this can impact the overall experience and assure you that we take such matters very seriously. We will address this appropriately to ensure our guests' comfort and satisfaction. Thank you for staying with us, and we hope to have you revisit so we can provide you with the flawless stay you deserve.Best regards,Hotel Leadership Team

  • User:Avery G

    Trip type: Business

    No hot water, no towels, elevator broken, flickering lights, loud environment, tiny bathroom

    rating10 May 2026

    No hot water, no towels, elevator broken, flickering lights, loud environment, tiny bathroom. The room did not have towels when we checked in, and had to be requested from the front desk. then the next day house keeping took all the towels and bathmats from the bathroom and didn’t replace. towels had to be requested from the front desk again. The shower water never got hot. Half the elevators were broken causing long wait times to get up or down the 20+ stories. The lights in the room flickered constantly. The room never got all the way dark due to hallway lights. Sleeping was near impossible between the loud streets and the loud guests in the hallways. General Manager, Owner at Hilton Garden Inn New York/Manhattan-Midtown East, responded to this review Dear Guest,We genuinely regret the inconveniences you encountered during your stay, especially regarding the temperature of the water and the lack of towels supplied in your room. We are committed to providing all our guests with a comfortable and enjoyable experience; therefore, we truly regret this has impacted your stay. We also understand the frustrations caused by the elevator situation and the lighting issues. We have taken note of your feedback and will address this appropriately. Thank you for bringing this to our attention. We hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Best regards,Hotel Leadership Team

  • User:ALXVA1

    Trip type: Solo travel

    Great location if you enjoy climbing stairs..

    rating10 May 2026

    28 floors, sold out hotel, one functioning elevator, just one. Maid's carts took up half of the one tiny elevator that operated. The other elevator was non- functional for my entire stay. No service elevator either apparently. Took a half hour to get on the elevator to get to my room. In the morning it was better, only 20 minutes to get down stairs. General Manager, Owner at Hilton Garden Inn New York/Manhattan-Midtown East, responded to this review Dear Guest,We sincerely apologize for the inconvenience you experienced with our elevator service during your stay. We understand how frustrating it can be, and we are grateful for your patience. Thank you for your valuable feedback; we will address this properly. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area.Best regards,Hotel Leadership Team

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