Hilton Garden Inn New York/Staten Island



112+ photos
This hotel warmly welcomes guests in New York City.

1100 South Ave
Check-in from 4:00 PM · Check-out by 11:00 AM

1100 South Ave
Check-in from 4:00 PM · Check-out by 11:00 AM
Very Good
1575 reviewsUser: Abdulnasir A
Trip type: Family
We pay for the name only
Poor hygiene. Bathroom is clogged. Maintenance was fast . Alot of dirt out of drainage. Rooms are ordinary. doesn't worth the price we pay. No breakfast . Compared with best western ... best western .. much better. From all angles. Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, responded to this review Dear 53abdulnasira, Thank you for your review, we always apprecia… Poor hygiene. Bathroom is clogged. Maintenance was fast . Alot of dirt out of drainage. Rooms are ordinary. doesn't worth the price we pay. No breakfast . Compared with best western ... best western .. much better. From all angles. Kimberly S, General Manag…
User: Paul M
Trip type: Couples
Great Staff
The front desk had two staff, and the one with glasses (her name slipped my mind) was 10 out of 10. She was helpful, knowledgeable, and very friendly - as examples, she guided us to a nearby restaurant and upon our return immediately remembered that we needed a bottle opener. That type of customer experience made a regular stay much more enjoyable. I would stay here again. Kimberly S, General M… The front desk had two staff, and the one with glasses (her name slipped my mind) was 10 out of 10. She was helpful, knowledgeable, and very friendly - as examples, she guided us to a nearby restaurant and upon our return immediately remembered that we needed…
User: Sharon H
Trip type: Couples
Bad housekeeping/customer service
Our blanket got dirty. We went to get a new one and the guy said he had no blankets we had to sleep with sheets. Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, responded to this review Dear Z6643Elsharonh, Thank you for your review. We sorry to hear that you had an issue with your blanket in your room and were unable to get a new one at the front desk. We will be loo… Our blanket got dirty. We went to get a new one and the guy said he had no blankets we had to sleep with sheets. Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, responded to this review Dear Z6643Elsharonh, Thank you for your revi…
User: Donna P
Trip type: Family
Excellent place to stay!
Can’t say enough good things. VERY clean. Food was excellent. Staff, very friendly, courteous. Particularly we had great interactions with Jimmy (host) and Alfredo (chef) at Lorenzo’s for breakfast. They were professional and very accommodating. Presentation of the food was excellent as well. Bigtime kudos to all!! Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, respond… Can’t say enough good things. VERY clean. Food was excellent. Staff, very friendly, courteous. Particularly we had great interactions with Jimmy (host) and Alfredo (chef) at Lorenzo’s for breakfast. They were professional and very accommodating. Presentation o…
User: Curiosity14252
Trip type: Family
Related
Beautiful and clean room. Javier is a great bartender. Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, responded to this review Dear Curiosity14252, Thank you for your review. We are glad to hear that you enjoyed your stay with us. Thank you for the compliment about Javier, we will be sharing this with him.Beautiful and clean room. Javier is a great bartender. Kimberly S, General Manager at Hilton Garden Inn New York/Staten Island, responded to this review Dear Curiosity14252, Thank you for your review. We are glad to hear that you enjoyed your stay with us…
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