Hilton Garden Inn New York Times Square South

Recent Reviews: 882

• User: Laura J

  Trip type: Family

  Above and beyond service

  I am incredibly grateful to the staff at this hotel, especially LiAnn and Joshua at the front desk. During our recent stay, my husband experienced a serious medical emergency. They both responded quickly, called for medical assistance immediately, and stayed calm, compassionate, and attentive throughout the situation. They went above and beyond to make sure we were cared for and supported during a… Read moreI am incredibly grateful to the staff at this hotel, especially LiAnn and Joshua at the front desk. During our recent stay, my husband experienced a serious medical emergency. They both responded quickly, called for medical assistance immediately, and stayed c… Read more

• User: Traveler3040

  Trip type: Family

  Nice stay

  I booked a room on 22 floor for an overnight visit. I couldn’t hear any street noise. View faced away from the street. Room was clean and staff were nice. There is a very small convenience store close by. Elevators moved quickly. Would stay again if I was spending my time near time square.I booked a room on 22 floor for an overnight visit. I couldn’t hear any street noise. View faced away from the street. Room was clean and staff were nice. There is a very small convenience store close by. Elevators moved quickly. Would stay again if I was spen… Read more

• User: Claire G

  Trip type: Business

  Fantastic Service from David!

  David was so helpful! I needed an itemized receipt for my stay, and he was prompt and professional, yet warm and genuine. I never write reviews but I was so impressed by him that I'd be remiss to not leave one. I know this is a pretty small thing in the grand scheme of life but the little moments show who someone really is. I would be proud to work with and employ David. Great service, and the per… Read moreDavid was so helpful! I needed an itemized receipt for my stay, and he was prompt and professional, yet warm and genuine. I never write reviews but I was so impressed by him that I'd be remiss to not leave one. I know this is a pretty small thing in the grand… Read more

• User: Alicedc

  Trip type: Friends getaway

  Great spot for going to the theater

  Convenient to both Penn Station and the theaters but outside of the Times Square chaos this was perfect. Typically functional room. Nice staff.Convenient to both Penn Station and the theaters but outside of the Times Square chaos this was perfect. Typically functional room. Nice staff.

• User: Dominique S

  Trip type: Family

  Attention Smokers!

  Attention All Smokers- Beware of this hotel!! My family was charged an additional $272 after our stay. The housekeeping staff said they found evidence of smoking in the room. I want to preference that our one room contain myself, my husband and our 2 children, 16 and 12. We stayed on the 8th floor. On 4/2/26 the high was 49 degrees and we barely went out that day because it was so cold, so why wou… Read moreAttention All Smokers- Beware of this hotel!! My family was charged an additional $272 after our stay. The housekeeping staff said they found evidence of smoking in the room. I want to preference that our one room contain myself, my husband and our 2 children,… Read more