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Hilton Garden Inn Westchester Dobbs Ferry

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Hilton Garden Inn Westchester Dobbs Ferry

locationWestchester, New York Area - NY

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About Hilton Garden Inn Westchester Dobbs FerryAbout Hilton Garden Inn Westchester Dobbs Ferry

Location

This hotel welcomes guests in Dobbs Ferry.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Additional features include a refrigerator and a microwave. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Hilton Garden Inn Westchester Dobbs Ferry Amenities at Hilton Garden Inn Westchester Dobbs Ferry

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

    • -

      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

166

Very Good

43

Average

32

Poor

19

Terrible

31

Recent Reviews: 291

  • User:Trip47302075966

    Trip type: Friends getaway

    clean hotel

    rating22 May 2026

    I stayed for 3 days at this hotel; my room was very clean. The area surrounding the hotel was not sketchy I would feel safe bringing small children. Staff was very friendly and welcoming upon arrival.

  • User:Veronica J

    Trip type: Family

    Terrible and Disgusting Experience!!!!

    rating06 Dec 2025

    Absolutely horrible experience DO NOT STAY HERE!!!! Scammers Work HERE!!!! They will charge your card DAILY incidentals for EACH day you stay upfront whatever they Want-from $75-$100-$200 or more. They attempted without my permission to charge my card $400 more for a 2 night stay stating $200/day incidentals on a printout they placed in the rewards check in- An amount I did NOT have upfront on the card used as a rewards member the stay was $433.00 to begin with, booked about 11am 9/5/25. even though that was horrible my husband said he would pay it on his card they said NO had to be the card used to book online even offered cash they said NO. We said never mind we will just have to leave-they still CHARGED me the $433!!!!! We traveled 12plus hours with our babies to visit NY. We had to go to another hotel in BROOKLYN.I called Hilton rewards literally CRYING because I was so tired their response was good- the agent actually was livid at what they were doing and offered us another hotel near by but the vibe was so sketchy we did not want to be near. Police were all over the property and watching my husband like he was a criminal!!!!! The did Not let us check in and said no incidentals payment is a cancellation!!!!!! Manager cancelled the Reservation then refused to refund my money. I was only refunded $199 plus tax when Hilton rewards called them with me on 3way because they LIED and stated we actually checked in after being on hold by the front desk for over an hour!!! The manager was extremely rude and disrespectful. Hilton rewards even offered to compensate the fees because that practice was so unfair but the manager gave to room to someone ELSE!!!! Complete idiots run this Place DO NOT STAY. Had to call my bank to attempt to get my money back, contacted NYS DCP, and NYS OAG. Practice is deceptive and quite frankly illegal!

  • User:norinab209

    Trip type: Couples

    We recommend this place as long as you can deal with dim lighting!

    rating03 Oct 2025

    This was the first time we've ever stayed here. We were checked in by Monique. She was wonderful!! Due to a miscommunication about our reservation (through no fault of the hotel, but the friend who made it), we couldn't get the rate we were promised. We were a little thrown off by this, but she was so calm and helpful. She went above and beyond to help us. She was able to offer a solution that worked. She represents the hotel well. Our bed was very comfortable and the room configuration was good. We would have preferred more lighting in the room. The older you get, the more you need light! The floor was quiet which we appreciated. All iin all, a very good experience.

  • User:204roberti

    Trip type: Couples

    Some Good snd Some Not Good Enough

    rating22 Sept 2025

    The rooms were comfortable and clean. The hotel was quiet even when full. The desk staff doubles serving drinks and some food. Wait at the desk and they will return. Trying to look like a bargain, parking was separately billed at $15 for self parking in a concrete multi-story garage. Pet fee is $75 and this place has no grass for a dog walk. They couldn’t care about your pet. And surprise, breakfast is available for a separate cost. The bill just adds up. Many better places to stay. We will not return.

  • User:Vicki H

    Trip type: Family

    Ok stay

    rating18 Sept 2025

    Hotel was clean, well organized but expensive. Recommend more staff be available in dining area during evening hours. Waiter worked hard but food took 45 from kitchen to table.

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