Holiday Inn Brooklyn Downtown



30+ photos
This hotel welcomes guests in New York City.

300 Schermerhorn Road
Check-in from 3:00 PM · Check-out by 11:00 AM

300 Schermerhorn Road
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
590 reviewsUser: strandedtourist
Trip type: Couples
Small, expensive rooms
The room is big enough for 1 person. Very little counter space in bathroom. Frosted glass on bathroom door reflects to the bed 6ft from the bathroom. The light in the bathroom turns on automatically when you enter- again, shining on the bed. Charging outlets only accommodate older USB ports. The room was clean but the carpet in the hallways are dirty and stained. Our coffee pot didn’t work. We had… The room is big enough for 1 person. Very little counter space in bathroom. Frosted glass on bathroom door reflects to the bed 6ft from the bathroom. The light in the bathroom turns on automatically when you enter- again, shining on the bed. Charging outlets o…
User: Jennifer B
Trip type: Solo travel
terrible management
Awful management. Not surprised about the other reviews. Due to various difficulties I had due to the situation in the middle east and flights being canceled and moved I ask to move a reservation by one day since I arrived a day later. there was more than enough availability. but instead of showing good will the management decided to stick to the cancellation policy and keep my money. no interest… Awful management. Not surprised about the other reviews. Due to various difficulties I had due to the situation in the middle east and flights being canceled and moved I ask to move a reservation by one day since I arrived a day later. there was more than enou…
User: Margaret P
Trip type: Friends getaway
It's an okay hotel with some issues.
Pro: 1. The staff is top rate! There wasn't one staff member who wasn't wonderful and helpful. 2. The room was clean3. The location was excellent4. Good restaurants a short walk from the hotel. Cons:1. 1/2 the outlets didn't work.2. the cofee maker didn't work.3. the hot tub was dirty (the life guard was very helpful and nice)Pro: 1. The staff is top rate! There wasn't one staff member who wasn't wonderful and helpful. 2. The room was clean3. The location was excellent4. Good restaurants a short walk from the hotel. Cons:1. 1/2 the outlets didn't work.2. the cofee maker didn't work…
User: andreae875
Trip type: Family
Great location
the property is has a great location!!! It is literally 2min walk from Metro A train station!! Hotel is clean. Amenities in the bathroom is good you dont have to bring your own shampoo,conditioner and body wash.the property is has a great location!!! It is literally 2min walk from Metro A train station!! Hotel is clean. Amenities in the bathroom is good you dont have to bring your own shampoo,conditioner and body wash.
User: Mark J
Trip type: Friends getaway
Say one thing do another.
Have been an IHG member since 2018. A member of my party had a medical emergency the day before our reservation. The deadline for canceling was a day before that at 6:00PM. I requested that the cancellation penalty be waived given the circumstances and my IHG membership. I spent hours being rerouted through steps and denied at every turn. The most upsetting part of this was that it became evident… Have been an IHG member since 2018. A member of my party had a medical emergency the day before our reservation. The deadline for canceling was a day before that at 6:00PM. I requested that the cancellation penalty be waived given the circumstances and my IHG…
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