Home2 Suites by Hilton Long Island Brookhaven

Recent Reviews: 181

• User: mkw5053

  Trip type: Family

  Reeks of cigarettes with toddler and grandparents, no help.

  At the (nonsmoking) Home2Suites Hilton, our room reeks of cigarettes. My parents and our 2-year-old are already asleep in the connecting room, so moving isn’t workable. Reported it by phone and in person, only response so far is a bottle of spray. Albert Pali, Other at Home2 Suites by Hilton Long Island Brookhaven, responded to this review Dear mkw5053,Thank you for sharing your feedback. I a… Read moreAt the (nonsmoking) Home2Suites Hilton, our room reeks of cigarettes. My parents and our 2-year-old are already asleep in the connecting room, so moving isn’t workable. Reported it by phone and in person, only response so far is a bottle of spray. Albert Pa… Read more

• User: Lori K

  Trip type: Family

  Another wonderful stay at Home2 Suites!

  We had ANOTHER wonderful stay at Home2 Suites in Yaphank, NY! From the moment we arrived, the customer service was exceptional—Olivia and the entire front desk team truly go above and beyond to make you feel welcome. Their friendliness and professionalism made a lasting impression on us. The hotel itself is spotless. Our room was comfortable, modern, and very well maintained, and all of the common… Read moreWe had ANOTHER wonderful stay at Home2 Suites in Yaphank, NY! From the moment we arrived, the customer service was exceptional—Olivia and the entire front desk team truly go above and beyond to make you feel welcome. Their friendliness and professionalism made… Read more

• User: Aellis837

  Trip type: Solo travel

  Best part was the staff!

  Stayed 3 nights to visit friends. Very reasonably priced with standard continental breakfast included. Standard larger room with the full kitchen and all. Nice pool and gym amenities. A good choice in the area!The team was the best part! Annette, David, and the really nice blonde lady who shuttled me to the airport whose name I sadly can’t remember, were all darling! You’d need a car to fully expl… Read moreStayed 3 nights to visit friends. Very reasonably priced with standard continental breakfast included. Standard larger room with the full kitchen and all. Nice pool and gym amenities. A good choice in the area!The team was the best part! Annette, David, and th… Read more

• User: fabiocN2226EF

  Trip type: Couples

  Never come back to this hotel

  Our stay was not a good experience, the sheets and bedding had a very bad smell and appearance, the hygiene in the room was very poor, terrible service, they don't provide water, what you pay is not worth the extra price for such poor quality of service and dirty. Albert Pali, Other at Home2 Suites by Hilton Long Island Brookhaven, responded to this review Hi fabiocN2226EF,Thank you for your… Read moreOur stay was not a good experience, the sheets and bedding had a very bad smell and appearance, the hygiene in the room was very poor, terrible service, they don't provide water, what you pay is not worth the extra price for such poor quality of service and di… Read more

• User: reiki4life

  Trip type: Family

  Nothing added up right

  Booked on Hilton app and the price was $700 but when we checked in we were told there was an incidental charge of $200 more so they put a hold on the card for $900. No where on the Hilton app does it say this will happen. I was informed by the desk they are the only location that does it that way. So we won’t stay at this location again. Pool was freezing. The room I selected online at check-in wa… Read moreBooked on Hilton app and the price was $700 but when we checked in we were told there was an incidental charge of $200 more so they put a hold on the card for $900. No where on the Hilton app does it say this will happen. I was informed by the desk they are th… Read more