Hotel Alameda High Line

Recent Reviews: 608

• User: James J

  Trip type: Family

  Not designed for anyone over 35.

  First time in NYC. Hotel is in a great location. Friendly staff and great drinks. Lovley rooftop bar. The hotel itself however is not designed for anyone over 35. Dark halls and low to the floor beds makes navigating the place difficult. Everything is placed in the room in the most difficult to access areas. Like the hotel phone on the wall next to the bed that u have to crawl to get to. The lamps… Read moreFirst time in NYC. Hotel is in a great location. Friendly staff and great drinks. Lovley rooftop bar. The hotel itself however is not designed for anyone over 35. Dark halls and low to the floor beds makes navigating the place difficult. Everything is placed i… Read more

• User: Sarah G

  Trip type: Business

  Horrible; Avoid AT ALL COSTS

  Hotel Alameda looked promising, but the experience dealing with their staff and policies was unbelievably frustrating.Their cancellation policy is vague, confusing, and seemingly designed to prevent guests from understanding what they’re actually agreeing to. I tried repeatedly to get a straight answer about cancellation terms and refund eligibility, and it was nearly impossible to get anyone comp… Read moreHotel Alameda looked promising, but the experience dealing with their staff and policies was unbelievably frustrating.Their cancellation policy is vague, confusing, and seemingly designed to prevent guests from understanding what they’re actually agreeing to.… Read more

• User: Jonathan C

  Trip type: Couples

  Terrible!

  Terrible, terrible service. First, we asked for service to fix lights that were not working. We were told, "no problem"..but no one came! W e asked for a quite room. We were told this would not be a problem. The noise/dance music was SO loud, we could havre been dancing. We called (i) the service desk repeatedly and then, (ii) the outline "landline"... and NO ONE answered. Terrible! book at your o… Read moreTerrible, terrible service. First, we asked for service to fix lights that were not working. We were told, "no problem"..but no one came! W e asked for a quite room. We were told this would not be a problem. The noise/dance music was SO loud, we could havre be… Read more

• User: Jennifer G

  Trip type: Friends getaway

  Do not stay here!!

  Edited to warn: They also charged me $1,149.95 inexplicably and when I inquired why, I got no response. I have had to move the matter to the police & better business bureau. DO NOT STAY HERE.Original review: I can say, unequivocally, that you should never stay at this hotel. I booked the loft, Suite, AND deluxe room for me and my party in June 2025--for a trip in May 2026. I reached out a week… Read moreEdited to warn: They also charged me $1,149.95 inexplicably and when I inquired why, I got no response. I have had to move the matter to the police & better business bureau. DO NOT STAY HERE.Original review: I can say, unequivocally, that you should never… Read more

• User: Scott T

  Trip type: Solo travel

  Terrible Experience! Way Overpriced! Poor Quality

  I stayed at Hotel Alameda for two nights. Thursday and Friday, April 23-25, checked out today, Saturday.My room rate was $629.00 for each night. I booked this in November and did not see lower prices listed for those dates which I reserved last November. I was expecting excellence and luxury, a splurge for my retirement. Not quite! The Hotel offered little to no complimentary amenities. The room w… Read moreI stayed at Hotel Alameda for two nights. Thursday and Friday, April 23-25, checked out today, Saturday.My room rate was $629.00 for each night. I booked this in November and did not see lower prices listed for those dates which I reserved last November. I was… Read more