Hotel Hayden



15+ photos
This hotel is located in the heart of New York City.

127 West 28th Street
Check-in from 3:00 PM · Check-out by 12:00 PM

127 West 28th Street
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
827 reviewsUser: George A
Trip type: Family
DONT GIVE THEM THE 100$ DEPOSIT. ITS A SCAM
DONT GIVE THEM THE 100$ DEPOSIT ITS A SCAM TO GET MORE OF UOUR MONEY!!! They ask us during check in for 100$ safety deposit for the room and they told us that we are gonna get our money back 10 days after check out. 1,5 months later still nothing and they don’t respond to any of our emails. Also terrible beds tooDONT GIVE THEM THE 100$ DEPOSIT ITS A SCAM TO GET MORE OF UOUR MONEY!!! They ask us during check in for 100$ safety deposit for the room and they told us that we are gonna get our money back 10 days after check out. 1,5 months later still nothing and they don’…
User: arbyintx
Trip type: Couples
Pleasant Surprise..
Enjoyed our stay at the Hayden. I look forward to staying there again!!Enjoyed our stay at the Hayden. I look forward to staying there again!!
User: Catherine R
Trip type: Family
Fantastic
We were allocated Hotel Hayden after our original booked hotel closed down indefinitely - after checking the reviews I was worried!!! On arrival the staff couldn’t have been friendlier, we had 3 rooms all spacious, clean with no smells and working air con so no complaints. Housekeeping came each day and replaced towels as needed and kept the room immaculate. Location wise I couldn’t fault it, perf… We were allocated Hotel Hayden after our original booked hotel closed down indefinitely - after checking the reviews I was worried!!! On arrival the staff couldn’t have been friendlier, we had 3 rooms all spacious, clean with no smells and working air con so n…
User: FarAway44818456105
Trip type: Couples
Price Performance Ratio: POOR
Location: very goodReception/Lobby: very small.Personell: OKRoom: We booked a Chelsea King Junior Suite. The Hotel Rooms are very outdated and cleaning was bad. Bathroom sink loose from the wall, like the room outdated.Very dirty aircon and could not change it to prefered temperature. Connecting door to neighboring room made every noise audible.The only positiv things: good mattress and every day… Location: very goodReception/Lobby: very small.Personell: OKRoom: We booked a Chelsea King Junior Suite. The Hotel Rooms are very outdated and cleaning was bad. Bathroom sink loose from the wall, like the room outdated.Very dirty aircon and could not change it…
User: Tung L
Trip type: Friends getaway
Unprofessional and bad service.
Since the heater in our room doesn’t work, they move us into new rooms. However in next day, they deactivate our keys in the middle of the night without notice, and tell us to move back into another room. Truly unprofessional and bad service.Since the heater in our room doesn’t work, they move us into new rooms. However in next day, they deactivate our keys in the middle of the night without notice, and tell us to move back into another room. Truly unprofessional and bad service.
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy