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Hotel Indigo Lower East Side New York

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Hotel Indigo Lower East Side New York

locationSoho / Tribeca / Chinatown, New York Area - NY

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About Hotel Indigo Lower East Side New YorkAbout Hotel Indigo Lower East Side New York

Location

This hotel is located right in the heart of New York City.

Facility

The hotel has a lift and features 293 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics and a spa. At the hotel offers excellent facilities for leisure and relaxation, including a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast, brunch and dinner are served every day. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Indigo Lower East Side New York Amenities at Hotel Indigo Lower East Side New York

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1047

Very Good

328

Average

133

Poor

95

Terrible

124

Recent Reviews: 1727

  • User:Gina R

    Trip type: Couples

    Little eclectic. Great views and location

    rating04 Jun 2026

    Jose at the front desk was so lovely! He went above and beyond to make sure we were happy with our stay. Best of all, he found a room upgrade for us from the 4th floor to the 16th. He did explain it was one floor above the club and might be loud, but it honestly Was not too bad for a Thursday night and had the most amazing views so would do it again Thanks Jose!!! Soci Assist, Other at Hotel Indigo Lower East Side New York By IHG, responded to this review Hi Gina R,Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jose made your stay memorable and that you enjoyed the room upgrade and views. We appreciate your kind words and look forward to welcoming you back for another great stay.- The Staff at Hotel Indigo Lower East Side New York

  • User:Alyssa B

    Trip type: Couples

    Love it

    rating29 May 2026

    Corey is great at her job!!! 10/10 recommend hotel indigo. Soci Assist, Other at Hotel Indigo Lower East Side New York By IHG, responded to this review Hi Alyssa B,Thank you for your wonderful feedback! We're thrilled to hear that Corey made such a positive impression during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back soon.- The Staff at Hotel Indigo Lower East Side New York

  • User:Thomas_Stefanek

    Trip type: Business

    Skip this place at all costs

    rating21 May 2026

    Oh my Goodness talk about a horrible experience and they never addressed anything with me. As many people know I got texted checking in on things in my room but all those people texting you do not work at the hotel. I was never told about this amenity fee and yet other than the WiFi there were no amenities. The hotel floor was sticky and the ac abysmal. But the worst part is that when I went to complain about something the front desk staff totally ignored me and told me that I shouldn’t listen to the people who are texting me to check in. Do yourself a huge favor and pay a little more and stay at the Ludlow across the street. Soci Assist, Other at Hotel Indigo Lower East Side New York By IHG, responded to this review Hi Thomas_Stefanek,We sincerely apologize for the issues you encountered during your stay. Your feedback about the room condition and communication with our staff is invaluable, and we will address these concerns to improve our guest experience. We regret any confusion regarding the amenity fee and appreciate your patience. Thank you for bringing these matters to our attention.- The Staff at Hotel Indigo Lower East Side New York

  • User:davidrP151KD

    Trip type: Couples

    Great location! Comfy bed and fun rooftop restaurants/bar

    rating20 May 2026

    stayed here for our daughters' college graduation from SVA-NYC. Couldn't have been in a better location as we were able to walk to all types of food and treats and shopping! Extremely easy access to Subway as well. Room was comfortable and we got upgraded to a corner room with a gorgeous gorgeous view across the East River to Brooklyn! Parking garage immediately next door made arrival and departure even easier. Soci Assist, Other at Hotel Indigo Lower East Side New York By IHG, responded to this review Hi davidrP151KD,Thank you for choosing to stay with us for such a special occasion! We're thrilled to hear that our location and amenities enhanced your experience during your daughters' graduation. It's wonderful that you enjoyed the views and found our proximity to local attractions and transportation convenient. We hope to welcome you back for more memorable moments in the future.- The Staff at Hotel Indigo Lower East Side New York

  • User:Eric B

    Trip type: Business

    MOTEL STYLE HOTEL IN NY

    rating16 May 2026

    Dated room. Mold in shower. Extremely noisy with hôtel night club and bar in the complex. Felt like I was staying at Motel 6 with a night-club. Unable to sleep because of the bass traveling through the hotel. Black out blinds didn’t cover the window opening to block out sun from a sleepless night Soci A, at Hotel Indigo Lower East Side New York By IHG, responded to this review Hi Eric B,Thank you for sharing your feedback. We're sorry to hear about the issues you encountered during your stay, including the noise and room conditions. Your comments are important to us, and we take all reports of this nature very seriously.We would like to investigate your concerns thoroughly. Please contact +1 212-237-1776 and provide any photos or additional details about your experience. We hope to have the opportunity to provide you with a more restful stay in the future.Sincerely,- The Staff at Hotel Indigo Lower East Side New York

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