tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

Hyatt Grand Central New York

images

View Gallery

image url
image url

Hyatt Grand Central New York

locationMidtown East, New York Area - NY

Share this Dealshare

About Hyatt Grand Central New YorkAbout Hyatt Grand Central New York

Location

This luxurious hotel is conveniently located at the heart of Manhattan on 42nd Street, only a stone's throw from the UN building and the closest links to the public transport network. Various shopping facilities, restaurants and bars can all be found in the immediate vicinity. The closest nightclub is around 1 km away. Grand Central Station and the Chrysler Building are both located nearby.

Facility

The hotel was built in 1920. The hotel has 1347 rooms, which are located on 34 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Dining facilities include a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Breakfast and dinner are served every day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hyatt Grand Central New York Amenities at Hyatt Grand Central New York

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Bars / Pubs

100 m

Shopping opportunities

100 m

Restaurants

100 m

Nightclub

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4322

Very Good

4300

Average

2932

Poor

1690

Terrible

1652

Recent Reviews: 14896

  • User:barbarabV1381LT

    Trip type:

    Disappointing

    rating07 Jun 2026

    We upgraded to a suite to get an early checkin. I was completely underwhelmed but the hotel staff, no one seemed to want to be there. The hotel is older so suite was nothing special, not a problem. The room had no shower caps, so called down and waited 30 min. so I could shower. After showing, the room's lighted mirror in bathroom was broken so I called again. I could not wait. Bath sink was clogged and when engineer came up, the drain stop was clogged with hair and debris, not pleasant. Little things, but so disappointing. Thankfully, we only stayed one night.

  • User:Adrian R

    Trip type:

    Great location

    rating05 Jun 2026

    Very good location and nice and clean. Right beside grand central station and only a 12-15 mins from times square. Would recommend. Hyatt Hotels and Resorts, Owner at Hyatt Grand Central New York, responded to this review Dear Adrian R,Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed our very central location and found everything nice and clean. Being right beside Grand Central Station and just a short walk from Times Square really does make exploring the city a breeze, and it’s great to know that worked well for you.We truly appreciate the recommendation and hope to welcome you back on your next visit to New York.Kind regards,Tonya

  • User:scottsS8360KM

    Trip type:

    Not the best, especially for young families

    rating04 Jun 2026

    This was a disappointing stay for a young family, with kids 6 and 4, and our first trip to NYC. The staff was doing the basics in terms of making us feel welcome, and there it was clear they weren't keen to meet the kids where they were - with a lot of excitement about being in one of the best cities in the world! I wouldn't stay here again as there are many hotels in NYC that would cater a lot better to a family spending time in the Big Apple. Hyatt Hotels and Resorts, Owner at Hyatt Grand Central New York, responded to this review Hello scottsS8360KM,Thank you for sharing your feedback. We are sorry to hear that your stay did not meet expectations, especially for your family’s first trip to New York City. Creating a welcoming and engaging experience for guests of all ages is very important to us, and we regret that we fell short in connecting with your children’s excitement.Your comments are appreciated and will be shared with our team as we look for ways to better serve families and create a more memorable experience for younger guests. If you would like to share any additional details, please feel free to reach out to us via email at propertyreviews@hyatt.com.We truly value your feedback and hope to welcome you back for an improved and more enjoyable stay.Best Regards,Toya O.

  • User:samkima

    Trip type: Business

    business

    rating02 Jun 2026

    I’m very happy with my stay at HYATT GRAND CENTRAL. The service was excellent, especially at breakfast—the café staff were truly awesome. I really love this property, even though it’s quite old. That character only adds to its charm.Thank you for a wonderful experience. Hyatt Hotels and Resorts, Owner at Hyatt Grand Central New York, responded to this review Greetings Samkima,Thank you for your wonderful review, we truly appreciate it. 😊We’re so glad to hear you had such a positive stay with us at Hyatt Grand Central New York. It’s fantastic to know our team—especially at breakfast—made such a strong impression with their service.We also love that you appreciate the character of the property. While the building carries a rich history, it’s wonderful to hear that adds to the charm and overall experience here in the heart of the Big Apple.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back again soon, and if there’s anything we can do to make your next visit even better, please don’t hesitate to reach out.Safe & Happy Travels,Mike M.

  • User:Mike509Red

    Trip type:

    Good hotel overall

    rating02 Jun 2026

    A nice, well located hotel with spacious rooms and well kept with a good ambience. Rude at check in but they put that right which was good. Bill wrong at check out so had to queue for 15 minutes as reception is not well staffed (presumably because you can express check out if your bill is correct). Breakfast overpriced but lounge very good. Hyatt Hotels and Resorts, Owner at Hyatt Grand Central New York, responded to this review Greetings Mike509Red, Thank you for taking the time to share your feedback following your stay at Hyatt Grand Central New York. We’re pleased to hear that you enjoyed our central location, spacious accommodations, and the overall ambiance of the hotel, as well as the lounge experience.At the same time, we regret that your arrival experience did not meet expectations. While we’re glad our team was able to address the concern, this is not the first impression we aim to provide. We also apologize for the inconvenience caused by the billing issue at check-out and the wait time at reception. Your comments regarding staffing and efficiency have been shared with our team as we continuously look for ways to improve the guest experience.We appreciate your feedback regarding breakfast pricing and will take it into consideration as we evaluate our offerings.Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best,

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot