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Hyatt Place Garden City

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Hyatt Place Garden City

locationLong Island, New York Area - NY

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About Hyatt Place Garden CityAbout Hyatt Place Garden City

Location

This hotel welcomes guests in Garden City.

Facility

The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hyatt Place Garden City Amenities at Hyatt Place Garden City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

Around this property:

Airport

15 km

Centre

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

630

Very Good

253

Average

106

Poor

60

Terrible

61

Recent Reviews: 1110

  • User:Andrew K

    Trip type: Business

    rude

    rating06 Jun 2026

    sharon front desk very rude. I told her there is blood on sheats. did not want to move me. Said house keeping will change sheats. No one came for an hour. After an hour I called front desk and was told no house keeping they went home. Couple minutes later got knock on door. it was housekeeping. General Manager, Marketing at Hyatt Place Garden City, responded to this review Dear Andrew K, Thank you for taking the time to write. I’m truly sorry to hear that you didn’t feel welcomed or treated with the friendliness we strive to provide. It’s important to us that every guest feels valued, and your feedback will be essential in helping us improve our training and support for our team. I also deeply apologize for the cleanliness issues and any miscommunication you encountered during your stay. Your experience matters to us, and I appreciate you bringing these matters to our attention. We genuinely hope you might consider giving us another chance in the future. Thank you for staying with us.Best, Shanel PassleyGeneral Manager

  • User:Chris Ł

    Trip type:

    A Perfect Stay in Garden City

    rating31 May 2026

    I had a wonderful stay at the Hyatt in Garden City. Everything was perfect from start to finish. The room was spotless and very well maintained, and the bed was extremely comfortable. I was also pleasantly surprised by the thoughtful welcome amenities.When I arrived I received complimentary water bottles, a cookie, and a personalized welcome letter, which made me feel valued as a guest.The staff was professional and welcoming, and the overall experience exceeded my expectations. I would highly recommend this hotel to anyone visiting the area, and I will definitely be staying here again in the future. General Manager, Marketing at Hyatt Place Garden City, responded to this review Dear Chris L,Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit.Best,Shanel PassleyGeneral Manager

  • User:Gerilyn H

    Trip type:

    Fantastic service!

    rating18 May 2026

    Excellent staff! The Hotel is in a great location. Nice amenities a breakfast lounge, patio, and free parking. Rooms are spacious, clean and pet friendly. General Manager, Marketing at Hyatt Place Garden City, responded to this review Dear Gerilyn H,We are happy to hear from you and value your kind review. It is lovely to hear that our central location, cheerful service, and comfortable accommodations all helped make your trip enjoyable. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area.Best,Shanel PassleyGeneral Manager

  • User:AliciaGV_3

    Trip type: Family

    Dirty & Outdated Even for a One Night Stay

    rating17 May 2026

    My family was very disappointed in our recent stay at Hyatt Place. After reading reviews, we felt confident this hotel would check all the boxes for a simple overnight stay. We were wrong! Upon entering our 2 bed room with sofa, we immediately noticed the ottoman was completely scratched up and the couch was stained. We could see it with the lights off. We went back to ask for another room and were given another room in front of the elevator, but was told the hotel was sold out. So reluctantly we took the room by the elevator. The second room was equally unsatisfactory. The furnishings were old, couch stained, tub stained, and dirty tub mat was rolled on top of the toilet. There was a small hole in the bathroom wall, smudges on the headboard, grease stains on the wall, tissue in the toilet already and scratches in the baseboards and on the wood around the bed, and other surfaces. Overall, it didn't meet our standards in the least. I can't imagine every room looks like this, because where are these reviews coming from. And for the price there have to be much better options. We will never stay here again. My skin is still crawling. General Manager, Marketing at Hyatt Place Garden City, responded to this review Dear AliciaGV_3,Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review, and we hope to have the opportunity to provide a more pleasurable experience.Sincerely,Shanel PassleyGeneral Manager

  • User:missjoanne813

    Trip type:

    Hidden Gem

    rating15 May 2026

    My husband and I were welcomed upon our arrival and made to feel like a valued member of the Hyatt Family. The staff was super helpful and our room was clean and in order. The breakfast was one of the best we've ever had at a hotel and we take a lot of road trips. It is conveniently located near shopping and a major Highway that will take you to the beach on one end and the City or Eastern Long Island on the other. A great place to stay. General Manager, Marketing at Hyatt Place Garden City, responded to this review Dear missjoanne813,Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you hold our staff in high regard and our accommodations and location. I will be sure to share your comments with our team, who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon!Best,Shanel PassleyGeneral Manager

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