Incentra Village House

Recent Reviews: 233

• User:Susan B

  Trip type: Couples

  A place we called "home" for our stay:)

  07 Nov 2025

  If you are looking for a true NYC experience in the heart of the extraordinary West Village neighborhood then this is the place! The rooms were clean and quaint, and our bed was very comfortable! Our son lived a couple blocks away, so this was perfect to be so close to him. Restaurants, pubs, shopping, subway stations, parks, and the river were all in close walking distance. We loved the inconspicuousness of the hotel. Made for an even more delightful stay. Looking forward to the next time!

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• User:coralesdebosquemar

  Trip type: Couples

  Friendly place to stay!

  30 Oct 2025

  My husband and I stayed for 5 nights at this adorable historic tiny hotel in the Maine room. There is very easy access via the subway. It is in a quaint neighborhood with plenty of restaurants, bars and cute shops. The room faces the street, so as expected in NYC there is some street noise. The tall windows and skylight keep it bright. Having a separate kitchenette made the room feel more spacious. Daily service kept the room fresh and clean. The staff was great. Special shout out to Vincent who let us check in early and also check out late. Way better than staying at a non-descript chain hotel.

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• User:Adi V

  Trip type: Family

  Wow! And absolute treat

  12 Oct 2025

  Had a lovely time here! Staff was incredibly helpful and accommodating to our needs. They exceeded expectations! The place is so charming as is the surrounding neighborhoods. The beds are slightly creaky but this is to be expected, still very comfortable. The bathrooms, specifically the showers were great! No vents so I recommend opening a window if possible. Room was clean, and turned over daily with new sheets/towels/etc. my only note is the manager could be a bit more gracious to the staff, who were kind and lovely. Will absolutely return!

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• User:Navigate634540

  Trip type: Couples

  Great location in the West Village

  11 Oct 2025

  Nice little place, great location in the heart of the West Village. Staff is very kind and helpful. Stairs are a bit funky. We've stayed here before - liked the Washington suite and Garden Suite especially.

• User:Felix B

  Trip type: Family

  Two nightmare nights at the Incentra Village Guest House

  29 Sept 2025

  Stayed at the Incentra Village Guest House for two night while I was visiting my daughter in NYC. The location was attractive and convenient for me but the facility/room was not anywhere what I expected. Didn't sleep for two nights because of the bed. Two foam mattresses didn't give me any back support and I weigh only 160lbs. The cleanliness was also not what should be expected for a room charge of $600 plus per night. The worst hotel room I ever stayed in during my many visits to NYC. Incentra Properties, General Manager at Incentra Village Guest House, responded to this review Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you encountered during your stay. Your experience does not reflect the standard we strive to uphold. We understand the importance of comfort, and we’re sorry for any confusion caused. Your comments about the room conditions and cleanliness are concerning, and we will address these issues with our team to ensure improvements are made. On a positive note, we are pleased that our location met your expectations. We appreciate your insights and hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.

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