Kimpton Ashbel New York

Recent Reviews: 1702

• User: Amy T

  Trip type: Business

  No Customer Service

  Beware of Lucy ShulmanWe had a contract in place with Ashbel, yet upon arrival (at midnight, in the rain), two of our guests were told they did not have rooms due to a date error on the hotel’s end. At the front desk they were told there was no availability, we were forced to book a room online at the last minute—at a rate exceeding $500, and not honoring the contracted rate.The second guest was p… Read moreBeware of Lucy ShulmanWe had a contract in place with Ashbel, yet upon arrival (at midnight, in the rain), two of our guests were told they did not have rooms due to a date error on the hotel’s end. At the front desk they were told there was no availability, w… Read more

• User: Beaglecrazy

  Trip type: Family

  A gem of a find in NYC

  Had a fantastic time at this lovely hotel in Murray Hill. Our room overlooked Park Avenue and the Church of Our Savior. The rooms are nicely appointed, with a take on mid-century modern style, and make the most use of space and even though the bathroom is small there is everything you need. Lobby is spacious, colorful, and has great collection of coffee table books from Assouline on various world… Read moreHad a fantastic time at this lovely hotel in Murray Hill. Our room overlooked Park Avenue and the Church of Our Savior. The rooms are nicely appointed, with a take on mid-century modern style, and make the most use of space and even though the bathroom is smal… Read more

• User: Iliana Y

  Trip type: Family

  Amazing stay!

  My stay at the Kimpton Ashbel was nothing short of amazing. From the moment I stepped foot into the hotel, I felt so welcomed. The staff was great and always ready to help with a smile on their face. My room was extremely clean, the mattress was so comfortable, and the interior decor was beautiful. You could see just how much detail went into this hotel. The location is unbeatable, with the Empire… Read moreMy stay at the Kimpton Ashbel was nothing short of amazing. From the moment I stepped foot into the hotel, I felt so welcomed. The staff was great and always ready to help with a smile on their face. My room was extremely clean, the mattress was so comfortable… Read more

• User: sestout86

  Trip type: Business

  Boutique hotel in midtown

  Nice new hotel in midtown. Very clean, friendly staff and rooms are well designed. I visited during the soft opening phase. Rooms are very small, in line with a small boutique hotel. Soci Assist, Owner at Kimpton Ashbel New York - Park Avenue by IHG, responded to this review Hi sestout86,Thank you for sharing your experience at our new hotel. We're delighted to hear you enjoyed the cleanlines… Read moreNice new hotel in midtown. Very clean, friendly staff and rooms are well designed. I visited during the soft opening phase. Rooms are very small, in line with a small boutique hotel. Soci Assist, Owner at Kimpton Ashbel New York - Park Avenue by IHG, respon… Read more

• User: rachelc3378

  Trip type: Business

  Misses the ball

  This hotel could be good. The location is great. The staff is very hospitable. The space is small but sweet. But Kimpton totally dropped the ball on the details that make a hotel a good place to stay. Our bathroom window is so drafty it feels like it is wide open. There was no hot water in our shower the first day (they fixed this). There are no mugs in our room, just plastic wrapped to go cups. T… Read moreThis hotel could be good. The location is great. The staff is very hospitable. The space is small but sweet. But Kimpton totally dropped the ball on the details that make a hotel a good place to stay. Our bathroom window is so drafty it feels like it is wide o… Read more