Red Roof Plus+ Brooklyn

Recent Reviews: 10

• User: J R

  Trip type: Friends getaway

  Amazing Customer Service

  Pros: Fast and capable customer service. The staff were able to answer all of my questions and solve my problems within minutes of calling. They were super helpful! The air conditioner/heater unit was also efficient. The towels and bedding seemed very clean.Cons: No secure parking garage is available, and parking on the street was not only limited but felt unsafe. The room itself is small and coul… Read morePros: Fast and capable customer service. The staff were able to answer all of my questions and solve my problems within minutes of calling. They were super helpful! The air conditioner/heater unit was also efficient. The towels and bedding seemed very clean.Co… Read more

• User: John W

  Trip type: Couples

  Decent stay

  Decent stay. Has potential to be more. Near a lot of food choices and shopping stores right in Brooklyn. Subways/transit not to far away. Right across from kings theater a staple in Brooklyn. If you need somewhere quick choose hereDecent stay. Has potential to be more. Near a lot of food choices and shopping stores right in Brooklyn. Subways/transit not to far away. Right across from kings theater a staple in Brooklyn. If you need somewhere quick choose here

• User: Explorer64131101980

  Horrible experience

  This place is a dump and caters to all type of strange characters. Marijuana is evident throughout the floors. Drugs are sold right in the lobby and management looks the other way. I spent two nights and did not sleep not once due to the smell of Marijuana, loud music and raised voices all night long. To make matters worse the toilet flushes once a day. Throughout my two nights I had to use the ic… Read moreThis place is a dump and caters to all type of strange characters. Marijuana is evident throughout the floors. Drugs are sold right in the lobby and management looks the other way. I spent two nights and did not sleep not once due to the smell of Marijuana, lo… Read more

• User: DBZ2022

  Could be so much better with proper housekeeping

  Oh boy, terrible. Definitely need a less than 1 start button and mainly because of their housekeeping! Just hire a new cleaning crew and the hotel wouldn't be so gross. Hair on towels. I asked for more towels, MORE HAIR!Came into the room and the bar soap was opened and used! wtf. just get a new bar of soap yall, simple, clean. No body wash in the shower, weird. I saw a review that said that, and… Read moreOh boy, terrible. Definitely need a less than 1 start button and mainly because of their housekeeping! Just hire a new cleaning crew and the hotel wouldn't be so gross. Hair on towels. I asked for more towels, MORE HAIR!Came into the room and the bar soap was… Read more

• User: kjg204

  Trip type: Family

  No wonder they don't refund for COVID, I guess that's the only way they make money

  I had to cancel my reservation because my husband got COVID and we couldn't travel. Because it was within 48 hours they refused to issue a refund, this is the first time since 2020 I've seen a hotel refuse to refund due to COVID related plan changes. I called the hotel directly and no one answered, I'm thrilled we didn't stay here since the reviews are awful but wow it sucks to lose a few hundred… Read moreI had to cancel my reservation because my husband got COVID and we couldn't travel. Because it was within 48 hours they refused to issue a refund, this is the first time since 2020 I've seen a hotel refuse to refund due to COVID related plan changes. I called… Read more