Red Roof Plus+ Secaucus - Meadowlands Nyc

Recent Reviews: 908

• User:Kathryn C

  Trip type: Couples

  Great for a quick stay

  15 Mar 2026

  This hotel was a great place to rest our heads after a concert that we drove several hours to see. Was it luxurious? No. It met our needs of a place to stay and would accept our puppy without an extra fee and the parking was also free. It was conveniently located near highways so we could pack up early and be on our way home without much fuss. The staff was friendly and even offered to put us in the back far away from most of the other guests since the puppy was noisy. Madison Velian, Marketing at Red Roof PLUS+ Secaucus - Meadowlands - NYC, responded to this review Dear Kathryn C,Thank you for taking the time to share your experience at Red Roof PLUS+ Secaucus - Meadowlands - NYC. We are so pleased to hear that our hotel provided you with a convenient and comfortable stay after your concert! It's wonderful to know that our pet-friendly policy and free parking were beneficial for you and your puppy.We’re glad to know that you appreciate the effort we put into ensuring a pleasant stay for all our guests. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely,ViktorRed Roof ManagementRediResponse Specialist

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• User:IDCRGJ

  Trip type:

  20 Jul 2025

  Went on a mini-getaway to American Dream with my family and decided to stay the night. Unfortunately, we stayed at the Red Roof Plus+ which was a total disappointment for the amount paid (over $240). The place was dirty and outdated. It needs a complete renovation! Our room had a weird smell and the wall/door in the bathroom was stained. I hope it was not feces. The sink was backed up. It was disgusting to brush our teeth there. Also the linens where not fresh. My children refused to go under the covers. Funny thing is that we decided to stay an extra night and stayed at another hotel which was cheaper ($222) and A LOT nicer. If you're in need of a hotel DO NOT STAY HERE unless it is your last resort. To make matters worse they take a $50 deposit which they refund once they check the room and verify it's in good condition...IRONIC since the room is not in good condition to begin with. My card reflected a charge of $53.21 meaning they are keeping the $3.21. What is the reasoning for that, and why not inform the patron about the additional charge?

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• User:Snydermommy

  Trip type: Family

  More exterminating of roaches needed and more sound proof rooms.

  23 May 2025

  I've stayed at Red Roof Inns in various states and have been very pleased. Unfortunately, I cannot say that this stay was nice. I had to kill 2 cockroaches in room 139 before we left for the concert we were attending at the MetLife stadium that evening. Also, on this particular side of the hotel, it was terribly noisy all night long. There is a bridge (Route 3) right next to the hotel and you can hear traffic all night long. It may be because the door had visible "day light" at the lower part of the door. Also, at 5 AM there was either a trash truck or a bus backing up and the "beeping" was loud and clear. I will say that the grounds in the back of the hotel next to the Hackensack River were nicely kept. I'm sorry I didn't alert the front desk about the roaches, but it was raining very hard and I didn't feel like going out in the rain again. I'm sure they would have moved us to another room, but we didn't feel like moving. Please consider more frequent extermination of the bugs. Thank you. Madison Velian, Marketing at Red Roof PLUS+ Secaucus - Meadowlands - NYC, responded to this review Dear Lorrie Snyder, We appreciate your comments regarding your recent stay at Red Roof PLUS+ Secaucus - Meadowlands - NYC. I was saddened to read that your stay fell short of your expectations due to the insects you reported and all other factors. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be as we apologize for all factors that disrupted your stay.  On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.  Sincerely,ShemarRed Roof Management RediResponse Specialist

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• User:Izabelle L

  Trip type: Couples

  The hotel didn’t refund the security deposit

  22 Apr 2025

  The hotel didn’t refund the security depositWe stayed at the Red Roof NY hotel with a couple of friends and during the check in, we were asked for our credit card for a security deposit. We stayed in two different rooms. My husband used his credit card for both room deposit (he used two times - one for us and other for our friends). Both security deposit were in my card with last numbers 8780.The hotel refund just one deposit, the other deposit still in my card. The deposit is still on my credit card and has not been refunded as agreed. Attached the image of my credit card! I am waiting someone make the contact with meleo_nogueira25@hotmail.com Madison Velian, Marketing at Red Roof PLUS+ Secaucus - Meadowlands - NYC, responded to this review Dear Izabelle, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. Please accept our sincerest apologies for the less than ideal experience you had regarding to your deposit, the RedRoof team will be notified immediately about your stay.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours,AnthonioRed Roof Management RediResponse Specialist

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• User:Leonardo V

  Trip type: Couples

  Not Refund the security deposit!

  20 Apr 2025

  I have tried to contact you several times and i dont have a solution!During my check-in Red Roof PLUS+ Secaucus - Meadowlands - NYC, the hotel charged the security deposit twice on my credit card, for my reservation and my friend's. The problem that i only received one (1) of the refunds, i need 2!!! Madison Velian, Marketing at Red Roof PLUS+ Secaucus - Meadowlands - NYC, responded to this review Hi Leonardo V,Thank you for sharing your feedback following your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. Your review mentions details about being charged twice for the deposit, however, upon investigation, I researched your reservation and verified that your card was only charged once for the deposit.It's important to note that it can take up to 10 business days for the funds to appear on your statement.  Please check back after the appropriate amount of time and let Red Roof know if you have any concerns what-so-ever.Thank you,JoeRed Roof ManagementRediResponse Specialist

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